TWIC Readers and Software Service Support
ID: 70Z02325RFAC20001Type: Solicitation
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS COAST GUARDHQ CONTRACT OPERATIONS (CG-912)(000WASHINGTON, DC, 20593, USA

NAICS

Other Electronic Component Manufacturing (334419)

PSC

MISCELLANEOUS ELECTRICAL AND ELECTRONIC COMPONENTS (5999)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/opp/11e1e02816f84cf9b9a17f79e8d4ce1c/view
Timeline
    Description

    The Department of Homeland Security, specifically the U.S. Coast Guard (USCG), is seeking proposals for the procurement of Transportation Worker Identification Credential (TWIC) Readers and associated software support services under Request for Proposal (RFP) No. 70Z02325RFAC20001. The USCG requires new biometric hand-held readers to verify the validity of TWICs and Seafarer Identification Documents (SIDs), ensuring seamless electronic authentication during facility and vessel examinations. This procurement is critical for maintaining security protocols and operational efficiency, with the contract expected to span a one-year base period and four one-year option periods, potentially extending through November 2030. Interested vendors must submit their proposals by August 22, 2025, and can direct inquiries to Jesse L. Womack at Jesse.L.Womack@uscg.mil or Kevin McDonald at Kevin.McDonald@uscg.mil.

    Point(s) of Contact
    Jesse L. Womack
    (206) 815-1084
    Jesse.L.Womack@uscg.mil
    Kevin McDonald
    Kevin.McDonald@uscg.mil
    Files
    Title
    Posted
    NEW Attachment 4 - Questions or Clarifications Form.xlsx
    The document, "Questions and Clarifications Form Attachment # 3 70Z02325RFAC20001," appears to be a template or a partially completed form related to a government Request for Proposal (RFP) or a similar procurement process. Its primary purpose is to capture questions and clarifications during the bidding phase, as indicated by the "Questions and Clarifications Form" title and the numbered "Question #" and "Responses" sections. Additionally, the document includes a section for tracking monthly pages imaged, documents processed, and related metrics for the 2024-2025 period, suggesting a potential focus on data entry and document management services. The recurring listing of "Data Entry Operator" as a labor category further supports this, indicating that the RFP likely involves services related to data processing or imaging, with a focus on metrics such as daily average pages imaged and documents processed.
    Request for Information (RFI).pdf
    The United States Coast Guard (USCG) is conducting a Request for Information (RFI) to identify qualified sources capable of fulfilling its requirements for Transportation Worker Identification Credential (TWIC) readers and software support services. This effort aligns with the agency's need for a Firm Fixed Price contract, which includes a 12-month base period and four option periods. The contract will require an Indefinite Delivery/Indefinite Quantity (IDIQ) of hand-held biometric readers, alongside software and hardware support, including troubleshooting and updates per the Transportation Security Administration (TSA) specifications. Interested firms are invited to share their capabilities, including previous contracting experiences and the types of contracts they have handled, while clarifying their socioeconomic status and any existing government-wide acquisition contracts they possess. Responses are due by January 28, 2025. The RFI serves as a market research tool and does not constitute a solicitation or proposal request, with submissions becoming government property. The document emphasizes the importance of adherence to TSA specifications, system interoperability, and maintaining a responsive support structure for the devices used in security applications.
    Statement of Work (SOW) (2025) (2).pdf
    This Statement of Work (SOW) outlines the U.S. Coast Guard's (USCG) requirement for new biometric handheld readers, software, and maintenance services for Transportation Worker Identification Credential (TWIC) and Seafarer Identification Document (SID) verification. The current readers are obsolete due to changes in the Transportation Security Administration's (TSA) Canceled Card List (CCL) definition and location. The contract, spanning a one-year base period and four one-year options, requires the contractor to provide Indefinite Delivery/Indefinite Quantity (IDIQ) handheld multi-mode biometric readers, product support, and technical assistance. The readers must comply with TSA and USCG specifications, including MIL-STD 810F for ruggedness, and support various TWIC card versions. Key requirements include standalone operation, Wi-Fi connectivity for CCL updates and log exports, and a dedicated, encrypted USCG reader portal for data management. The contractor must also provide training, a three-year warranty, and a 24-hour technical support with a two-hour response time.
    TWIC Readers Solicitation 70Z02325RFAC20001.pdf
    The United States Coast Guard (USCG) has issued Request for Proposal (RFP) No. 70Z02325RFAC20001 for “Transportation Worker Identification Credential (TWIC) Readers and Software Support Services.” This full and open competition seeks proposals for contractor support services and product procurement, intending to award a Firm Fixed Price contract. The solicitation, issued on August 8, 2025, requires proposals by August 22, 2025. The USCG specifically seeks proposals for MozaicID Mobile Credential Reader V3 (MCR V3) products, including spare batteries and docking stations, along with associated software configuration, testing, and deployment, and support services. Alternate products on the TSA self-certified approved list are acceptable but subject to technical review. The contract will have a one-year base period and four one-year option periods, extending potentially through November 2030. Proposals will be evaluated based on technical acceptance, past performance, and price, with technical and past performance being of greater importance than price. Invoicing will be done monthly through the Invoice Processing Platform (IPP).
    TWIC SC-QTL - List of Vendors certified Readers - 2025-0619 LS.pdf
    This document, published on May 28, 2025, lists TWIC (Transportation Worker Identification Credential) readers that have successfully passed the TSA Self-Certification Process. This process involves manufacturers providing information and claimed capabilities for their readers, followed by the TSA supplying test suites and cards that the readers must successfully complete. There are separate tests for TWIC Legacy and TWIC NEXGEN cards, with Legacy card readers required to be backward compatible with NEXGEN cards. All tests are based on the "TWIC NEXGEN & Legacy - Part 3 - Reader Specification." The list is updated at least annually to ensure listed readers remain available and compliant. The document provides detailed information for several certified readers from vendors such as DTN LLC, Identity One LLC, and MozaicID, including vendor contact details, reader specifications (model, hardware/software versions, supported card types), and authentication modes (Signed CHUID, Active Card Authentication, Biometric verification). It also includes a comprehensive explanation of terms used in the specification, such as different authentication modes, card interface types (Contact, Contactless), reader types (Fixed, Portable, Standalone), and environmental conditions (Harsh, Outdoor).
    Vendor Price Summary Spreadsheet.xlsx
    The RFQ# 70Z02325RFAC20001 outlines a procurement for TWIC Readers, including Mobile Credential Readers, Spare Batteries, and Docking Stations, with a quantity of 250 units each to be delivered to the contractor site. The request also includes a 36-Month Extended Hardware Platinum Warranty and services for Software Configuration, Testing, & Deployment. Additionally, the RFQ specifies a Support Services Contract, which includes provisions for Travel, Reimbursable Shipping Cost, and G&A Other Direct Costs for services rendered at USCG locations. The pricing structure covers a Base Year and four Option Years, with detailed CLINs for each item and service, although all listed prices are 0.00. This document is a request for quotation, indicating the government's intent to acquire these items and services, with pricing to be provided by potential contractors.
    Lifecycle
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    TWIC Readers and Software Service Support
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    TWIC Readers
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