Applicare Support & Maintenance Services
ID: NB183000-25-00036Type: Special Notice
Overview

Buyer

COMMERCE, DEPARTMENT OFNATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGYUS

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Original Source

https://sam.gov/opp/c42ade7b7c454b2cb34104b714fbe3e6/view
Timeline
    Description

    The National Institute of Standards and Technology (NIST) intends to procure Applicare Support & Maintenance Services through a sole-source contract with Louisville Lightspeed Project Management, LLC. This procurement includes software renewal, security patches, upgrades, technical support for troubleshooting, and 120 hours of assistance with product customization and installation for the Applicare software, which is essential for performance monitoring of web applications via synthetic transactions. The contract is set to run for one year, from January 1, 2025, to December 31, 2025, reflecting NIST's commitment to maintaining efficient web application performance monitoring. Interested parties may submit their capability statements within 10 days of the announcement, and for further inquiries, they can contact Gina Lee at gina.lee@nist.gov or call 301-975-8334.

    Point(s) of Contact
    Gina Lee
    (301) 975-8334
    gina.lee@nist.gov
    Files
    Title
    Posted
    Notice of Intent to Sole-Source-10-11-2024.docx
    The National Institute of Standards and Technology (NIST) intends to sole-source procurement for support and maintenance services for its licensed software Applicare, which is utilized for performance monitoring of web applications through synthetic transactions. NIST requires software renewal, security patches, upgrades, technical support for troubleshooting, and 120 hours of assistance with product customization and installation. The performance period for the contract will run for one year, from January 1, 2025, through December 31, 2025. The selected contractor will be Louisville Lightspeed Project Management, LLC. Interested parties may submit their capability statements within 10 days of the announcement, though this notice does not constitute a formal request for proposals. The document reflects NIST’s ongoing commitment to efficient web application performance monitoring, ensuring that its services remain current and effective.
    Lifecycle
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    Applicare Support & Maintenance Services
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