7E--R10 Multi-Regional Information Technology Support Services (MRITSS)
ID: 68HE0726R0002Type: Special Notice
Overview

Buyer

ENVIRONMENTAL PROTECTION AGENCYENVIRONMENTAL PROTECTION AGENCYREGION 7 CONTRACTING OFFICELENEXA, KS, 66219, USA

NAICS

Other Computer Related Services (541519)

PSC

IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW) (7E20)

Set Aside

8a Competed (8A)

Original Source

https://sam.gov/workspace/contract/opp/411a2618b9b64b1c92457703b6b5d48a/view
Timeline
    Description

    The U.S. Environmental Protection Agency (EPA) is seeking qualified contractors to provide Multi-Regional Information Technology Support Services (MRITSS) for its Region 10 office, which includes support for approximately 650 federal employees and contractors across Alaska, Idaho, Oregon, and Washington. The procurement focuses on delivering comprehensive IT support services, including service desk support, user training, network administration, inventory control, and emergency support, while adhering to government security regulations and ITIL standards. These services are critical for maintaining efficient operations and ensuring data protection within the agency's IT infrastructure. Interested parties can reach out to Scott Dandy at Dandy.Scott@epa.gov or call 913-551-7949 for further information, noting that this is an advance notice and no responses are required at this time.

    Point(s) of Contact
    Dandy, Scott
    (913) 551-7949
    Dandy.Scott@epa.gov
    Files
    Title
    Posted
    Attachment_2_-_PWS_R10_MRITTS_1.pdf
    This Performance Work Statement (PWS) outlines the requirements for Information Technology (IT) Support Services for the U.S. Environmental Protection Agency (EPA) Region 10 Multi-Regional Information Technology Support Services (MRITSS). The scope of work involves providing IT support to approximately 650 federal employees and contractors across various locations in Alaska, Idaho, Oregon, and Washington. Key services include service desk support, user training, network administration, inventory control, special projects, and emergency support. The Service Provider (SP) must adhere to government security regulations, ITIL standards, and EPA policies, ensuring data protection, system security, and efficient service delivery. The document details performance objectives, security requirements, and the integration of services with agency-wide shared IT systems, emphasizing quality, documentation, and reporting.
    Lifecycle
    Title
    Type
    7E--R10 Multi-Regional Information Technology Support Services (MRITSS)
    Currently viewing
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