Migrant Case Management System
ID: MCMS-RFI-2025Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFOFFICE OF PROCUREMENT OPERATIONSDEPARTMENTAL OPERATIONS ACQUISITION DIVISION IIWashington, DC, 20528, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Original Source

https://sam.gov/opp/9818a35ca83c41df80c37623a69ad019/view
Timeline
    Description

    The Department of Homeland Security (DHS) is seeking information from industry vendors regarding the development of a Migrant Case Management System (CMS) to assist a foreign immigration enforcement agency in managing the removal process for irregular migrants. The desired software solution must include features such as data capture, record management, document management, scheduling, communication tools, interoperability, and reporting capabilities, specifically designed to operate within local regulations in a foreign environment. This initiative is crucial for enhancing the capabilities of local authorities to track and process individuals for removal in a humane and lawful manner. Interested parties are invited to submit their responses to the Request for Information (RFI) by 4:00 PM Eastern Time on December 23, 2024, to the Office of Procurement Operations at opoindustryliaison@hq.dhs.gov, with late submissions accepted but not guaranteed consideration.

    Point(s) of Contact
    OPO Industry Liaison
    OPOIndustryliaison@hq.dhs.gov
    Files
    Title
    Posted
    Migrant Case Management System Business Process 12-12-24 Final.png
    Migrant Case Management System RFI 12-12-24 Final.pdf
    The U.S. Department of Homeland Security (DHS) has issued a Request for Information (RFI) for the development of a Migrant Case Management System (CMS). This initiative aims to assist a foreign immigration enforcement agency in managing the removal process for irregular migrants in a humane and lawful manner. Currently, the lack of an effective CMS limits local authorities' capabilities to track and process individuals for removal. The desired software solution must feature data capture, record management, document management, scheduling, communication tools, interoperability, and reporting capabilities. DHS seeks input from vendors to understand the market of CMS solutions, particularly designed for use in a foreign environment under local regulations. Interested parties are invited to respond to specific queries regarding the operational environment, technical experiences, training developments, risk management, and the deployment of IT solutions with a focus on foreign language accessibility (primarily Spanish). Responses to this RFI will inform DHS's acquisition strategy, with a submission deadline of December 23, 2024. All submissions must follow specific instructions and provide comprehensive details as outlined in the document.
    Lifecycle
    Title
    Type
    Migrant Case Management System
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