Request for Information - USCIS Enterprise Collaboration Network (ECN)
ID: 70SBUR25I00000007Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS CITIZENSHIP AND IMMIGRATION SERVICESUSCIS CONTRACTING OFFICE(ERBUR)Williston, VT, 05495, USA
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    Description

    The U.S. Citizenship and Immigration Services (USCIS), part of the Department of Homeland Security, is seeking information through a Request for Information (RFI) regarding its Enterprise Collaboration Network (ECN) to inform future acquisitions related to its SharePoint platform. The USCIS requires support services that encompass program management, operations and maintenance, development of new applications, and enhancements to existing applications, all while adhering to federal standards and utilizing Agile Methodology. This initiative is crucial for modernizing web technologies and improving services for approximately 30,525 users. Interested parties should submit their responses, which should not exceed six pages, by January 3, 2025, and can direct inquiries to Nicholas Hart at nicholas.a.hart@uscis.dhs.gov or by phone at 802-872-4128.

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    The U.S. Citizenship and Immigration Services (USCIS) has issued a Request for Information (RFI) regarding the Enterprise Collaboration Network (ECN) to inform planning and gather insights for potential future acquisitions related to its SharePoint platform. The USCIS, part of the Department of Homeland Security (DHS), requires assistance for program management, operations, and maintenance of SharePoint applications used by roughly 30,525 users. The RFI invites responses that include company and contract details, prior experience managing large SharePoint environments, help desk metrics, and examples of custom application development. Responses should not exceed six pages and are due by January 3, 2025. The USCIS aims to modernize its web technologies and improve services while adhering to federal standards. The information received from respondents will guide the agency’s approach to future acquisitions, although no contractual obligations are formed through this RFI.
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