Nikon SLM SLM Essential Care Support: 1 Year
ID: 80NSSC25896256QType: Special Notice
Overview

Buyer

NATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNASA SHARED SERVICES CENTERSTENNIS SPACE CENTER, MS, 39529, USA

NAICS

Software Publishers (513210)

PSC

IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (DE10)
Timeline
    Description

    NASA's National Aeronautics and Space Administration (NASA) is seeking to award a sole source contract to Nikon SLM Solutions for a one-year Essential Care Support service for its SLM 280 Twin and Single models. The contract aims to ensure operational efficiency through specialized preventive maintenance, repairs, and software updates, which are critical for the functionality of the equipment used in NASA's Rapid Prototyping Laboratory. This procurement is vital as it addresses the unique service needs that only Nikon technicians can fulfill, thereby maintaining high standards in equipment maintenance and avoiding potential project delays. Interested parties can submit their qualifications to Shanna Patterson at shanna.l.patterson@nasa.gov by February 26, 2025, to explore the possibility of competitive procurement.

    Point(s) of Contact
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    Posted
    The NASA Langley Research Center (LaRC) is seeking a contract for a one-year Essential Care Support service for Nikon SLM machines, specifically the SLM 280 Twin and Single models. The primary objectives include preventive maintenance, repairs, and machine/software updates, ensuring operational efficiency. The services provided will encompass access to a technical support hotline, remote assistance, software and parameter updates, machine calibration, and one annual preventive maintenance visit that includes travel expenses. Additionally, a scheduled maintenance spare parts kit will be provided. The performance of this contract will take place at the NASA Langley Research Center in Hampton, VA, and the period of performance will span 12 months from the award date. This RFP is aligned with NASA's commitment to high standards in equipment maintenance, reflecting the agency’s operational needs and fiscal responsibility.
    NASA's Shared Services Center is recommending a sole source negotiation with Nikon SLM Solutions for a one-year contract for the SLM Essential Care Support. This decision is based on the need for specialized preventive maintenance and machine/software updates for Nikon SLM 280 machines, which only Nikon technicians can provide effectively. The justification states that other vendors lack the proprietary knowledge necessary to maintain the equipment, which risks voiding warranties and hinders support quality. The document outlines the implications of not using Nikon’s services, emphasizing that alternative providers cannot ensure compatibility or expert service, which may lead to project delays. This recommendation adheres to federal acquisition regulations allowing for sole-source procurements when competition is impractical due to unique service needs. The proposal underscores the importance of maintaining high operational efficiency in NASA's Rapid Prototyping Laboratory, vital for timely project execution.
    NASA's National Suborbital Science Coordinating Committee (NSSC) is planning to issue a sole source contract to Nikon SLM Solutions NA, Inc. for one year of Essential Care Support for Nikon SLM equipment. The decision is based on Nikon being the sole provider for this specific service, under FAR 13.106-1(b)(1)(i). The procurement will primarily take place at NASA's Langley Research Center (LARC). The initiative aims to acquire commercial items and services following FAR Parts 12 and 13 regulations. Interested parties can submit their qualifications by February 26, 2025, to assess if the procurement can proceed competitively. The decision to potentially not conduct full competition lies within the government's discretion. Oral communications regarding this procurement are not allowed. The document also includes the relevant NAICS code, 513210, and provides a point of contact for further inquiries. This notice underscores NASA's efforts to procure specialized support efficiently while adhering to federal procurement guidelines.
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    Type
    Special Notice
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