Cell Phone Services, U.S. Embassy Suva, Fiji
ID: 19GE5025R0084Type: Solicitation
AwardedAug 29, 2025
$207K$207,050
AwardeeDIGICEL (FIJI) PTE LIMITED Suva FJI
Award #:19GE5025D0085
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFACQUISITIONS - RPSO FRANKFURTWASHINGTON, DC, 20520, USA

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

PSC

IT AND TELECOM - MOBILE DEVICE AS A SERVICE (DE11)

Original Source

https://sam.gov/opp/5ff6fe5e9a7a4a15a99fa7e9faadbd21/view
Timeline
    Description

    The Department of State is soliciting proposals for cell phone services for the U.S. Embassy in Suva, Fiji, under RFP No. 19GE5025R0084. The procurement aims to secure comprehensive telecommunications solutions, including local and international calling, data services, and technical support, over a five-year period with a maximum contract value of $1.2 million. These services are critical for maintaining effective communication for diplomatic operations. Proposals must be submitted electronically by July 15, 2025, at 1400hrs Central European Time (CET), with a virtual pre-proposal conference scheduled for June 24, 2025. Interested offerors should contact Ms. Ielyzaveta Ishchenko at IshchenkoIM@state.gov for further details and registration for the conference.

    Point(s) of Contact
    Ielyzaveta Ishchenko
    IshchenkoIM@state.gov
    Files
    Title
    Posted
    19GE5025R0084.pdf
    The document outlines a Request for Proposal (RFP) from the U.S. Embassy in Suva, Fiji, for mobile telephone services. This firm-fixed-price contract aims to provide comprehensive communication solutions for the embassy, covering a base year and four optional renewal years. Key aspects include provision for local and international calls, data services, and technical support, with a minimum service order of $5,000 and a maximum contract value of $1,200,000. The contractor must ensure monthly billing, detailed reporting, and quality assurance, adhering to specific governmental clauses regarding rights and responsibilities. The period of performance is set to start in August 2025, with an emphasis on continued service without interruptions. All work is to be performed under the general oversight of a designated contracting officer and their representative, ensuring compliance with local regulations and effective communication flow. In summary, this document represents a structured effort by the U.S. government to procure critical telecommunication services to support its diplomatic operations, emphasizing transparency, accountability, and adherence to federal standards.
    Attachment 1 - Pricing.xlsx
    The document outlines a comprehensive Request for Proposal (RFP) from the federal government regarding telecommunications services for the Department of State (DoS). It details the requirements for various communication services including SIM/e-SIM cards, call minutes, data usage, SMS, and additional fees over four option years, starting with a base year. Each service is classified under two categories—services within Fiji and international communications, with specific quantities and pricing structures listed for each. The proposal specifies a monthly requirement for services such as 160 SIM cards, unlimited local network calls, international call minutes for various regions, and substantial data and SMS allowances, alongside additional fees for early cancellations and bulk messaging. The objective of this RFP is to secure a vendor capable of meeting these communication needs across five years while ensuring adherence to federal guidelines. The document serves as a formal solicitation to streamline the procurement process and enhance operational efficiency for DoS's mobile communication needs. The enumeration of services and structured pricing underlines the government's detailed planning to ensure a comprehensive and cost-effective telecommunications solution.
    Attachment 2 - Past Performance.docx
    The document outlines a Contract Information Sheet required for government bids, detailing the submission process for contractors to present their relevant project experience. Offerors must provide a minimum of three and a maximum of five past contracts, including contact information, project details, and the contractor's role as either the prime contractor or part of a joint venture. The purpose is to showcase relevant qualifications and past performance that align with the solicitation's objectives. Specific details such as the project's owner, contact information for evaluating performance, and a comprehensive description of the contract's services must be included to demonstrate suitability. The focus is on establishing the contractor's capability and reliability to complete the project effectively, adhering to federal and local request for proposals (RFPs) requirements.
    Attachment 3 - Form W-14.pdf
    Due to the absence of readable content in the provided file, a summary cannot be generated. The document appears to contain encrypted or corrupted data, inhibiting any analysis or extraction of key details. Without identifiable information regarding federal RFPs, grants, or state/local initiatives, it is impossible to distill main topics or supporting details. A clear document is required to fulfill the summarization task effectively and accurately.
    Attachment 4 - C-SCRM Questionnaire.xlsx
    The document is a Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire intended for vendors participating in federal government contracts. It collects contact information and assesses vendor practices related to supply chain threat identification, supplier mapping, contractual SCRM requirements, and verification processes. Additionally, the questionnaire inquires about physical and personnel security measures, including literacy training for recognizing insider threats and employee background checks. The structure includes three main sections: contact information, vendor risk management plan, and physical and personnel security, with specific item numbers directing vendors on required responses. The completion of this questionnaire is essential for the government to evaluate vendor reliability and security practices, ensuring compliance with NIST SP 800-53 standards while safeguarding sensitive supply chains from potential risks. Vendors are advised that responses may be validated for accuracy.
    Pre-Solicitation Notice 19GE5025R0084.pdf
    The US Consulate General in Frankfurt issues a Pre-solicitation Notice for a Request for Proposal (RFP) regarding Cell Phone Services for the U.S. Embassy in Suva, Fiji. The anticipated contract is an Indefinite Delivery Indefinite Quantity (IDIQ) format, comprising one base year with four option years, set to be awarded in 2025. The RFP is scheduled for release in May 2025, with all relevant documents available in English on the SAM website under solicitation number 19GE5025R0084. Compliance with US federal procurement laws is mandatory, and registration in the System for Award Management (SAM) is required for eligibility. The primary contact for the contract is Ms. Ielyzaveta Ishchenko, whose email is provided for further inquiries. This notice serves to inform potential offerors about the upcoming solicitation and the requirements they must meet to participate in the bidding process.
    RFP_Cover letter_25R0084 FE.pdf
    The U.S. Consulate General in Frankfurt is soliciting proposals for cell phone services for the U.S. Embassy in Suva, Fiji (RFP No. 19GE5025R0084). Proposals must be submitted electronically by July 15, 2025, at 1400hrs CET, to Ielyzaveta Ishchenko, with a file limit of 50MB and specific formatting requirements. A virtual pre-proposal conference will be held on June 24, 2025, requiring prior registration by June 23, 2025. The solicitation emphasizes that all communication must be in English, and the proposal needs to include specific attachments such as the pricing spreadsheet in Excel, representations and certifications, and a C-SCRM questionnaire. Offers must comply with all instructions outlined in the solicitation and will be rejected if submitted late or incorrectly formatted. The Contracting Officer reserves the right to award the contract based on initial proposals without further discussions. Questions must be directed to the contracting officer by June 27, 2025, highlighting the importance of understanding the documentation and responding timely. The process stresses adherence to details while aiming to establish a trusted service provider for the embassy's communication needs.
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