DF01--Infrastructure Operations Franchise Fund Support Services
ID: 36C10A25Q0090Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER AUSTIN (36C10A)AUSTIN, TX, 78744, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR) (DF01)

Original Source

https://sam.gov/workspace/contract/opp/68848f77fffd40b691dbf201e74dbb55/view
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking qualified vendors to provide Infrastructure Operations Franchise Fund Support Services through a Request for Information (RFI). The primary objectives of this procurement include enhancing the delivery, performance, and cost-effectiveness of IT infrastructure operations within a hybrid environment, ensuring reliable and secure operations, and maintaining compliance with cybersecurity standards. This opportunity is critical for supporting the VA's mission by optimizing IT services and driving innovation in infrastructure management. Interested parties must submit their responses, including company information, a technical approach, and a Rough Order of Magnitude (ROM) estimate by October 21, 2025, at 1:00 PM EST. For further inquiries, vendors can contact Contract Specialist Anthony Araujo at Anthony.Araujo@va.gov or 848-377-5250.

    Point(s) of Contact
    Anthony AraujoContract Specialist
    (848) 377-5250
    Anthony.Araujo@va.gov
    Files
    Title
    Posted
    36C10A25Q0090_1.docx
    The Department of Veterans Affairs (VA) Technology Acquisition Center has issued a modification to a previous notice (Solicitation Number 36C10A25Q0090) for "Infrastructure Operations Franchise Fund Support Services." This notice, updated on October 14, 2025, at 1 PM Eastern Time, New York, USA, is a Request for Information (RFI) under NAICS Code 541512 (Computer Systems Design Services) and Product Service Code DF01. The contracting office is located in Eatontown, NJ. Interested parties can find additional details in the attached documents, including the PWS - IO Support Services DRAFT and the Enterprise IT Infrastructure Support Services RFI. The point of contact for this solicitation is Contract Specialist Anthony Araujo, who can be reached at Anthony.Araujo@va.gov or 848-377-5250.
    36C10A25Q0090.docx
    The Department of Veterans Affairs (VA) Technology Acquisition Center has issued a Sources Sought Notice (Solicitation Number 36C10A25Q0090) for Infrastructure Operations Franchise Fund Support Services. This notice, under NAICS Code 541512 (Computer Systems Design Services) and Product Service Code DF01, seeks responses by October 14, 2025, at 1 PM Central Time. Interested parties can find additional details in the attached PWS - IO Support Services DRAFT and Enterprise IT infrastructure Support Services RFI documents. The point of contact for this inquiry is Contract Specialist Anthony Araujo at Anthony.Araujo@va.gov or 848-377-5250.
    Enterprise IT infrastructure Support Services RFI 10-7.pdf
    The Request for Information (RFI) from the VA seeks qualified vendors for enterprise IT infrastructure support services. The RFI aims to identify industry capabilities and best practices to enhance the delivery, performance, and cost-effectiveness of infrastructure operations within a hybrid IT environment. The VA's objectives include ensuring reliable, secure, and efficient operations, supporting hybrid environments, improving service delivery, maintaining cybersecurity compliance, and driving innovation. The RFI requests company information, a technical approach (up to 20 pages), and a Rough Order of Magnitude (ROM) estimate. Vendors are asked to provide feedback on structuring outcomes-based IT contracts, managing complex IT infrastructure requirements, defining high-value IT outcomes, leveraging innovation, and establishing effective contractual terms. Responses are due by October 21, 2025, 1:00 PM EST.
    Enterprise IT infrastructure Support Services RFI.pdf
    This Request for Information (RFI) is issued by the government to identify qualified vendors capable of providing enterprise IT infrastructure support services. The RFI aims to gather information on industry capabilities and best practices to enhance the delivery, performance, and cost-effectiveness of infrastructure operations within a hybrid IT environment, supporting the VA’s mission by ensuring a secure, scalable, resilient, and compliant IT infrastructure. The RFI outlines objectives, functional areas of support, and desired outcomes, emphasizing improved system performance, enhanced security, increased automation, and reduced costs. Vendors are requested to provide company information, a technical approach, and a Rough Order of Magnitude (ROM) by October 14, 2025. The document also seeks industry feedback on structuring outcomes-based IT contracts, managing complex IT infrastructure requirements, defining high-value IT outcomes, leveraging innovation, and establishing effective contractual terms and conditions. The place of performance includes various government data centers and cloud environments.
    PWS - IO Support Services DRAFT.pdf
    This Performance Work Statement (PWS) outlines Infrastructure Operations (IO) Support Services for the Department of Veterans Affairs (VA), Office of Information & Technology (OIT). The document details a comprehensive set of IT services, including AI-driven modernization, project management, critical system roadmaps, enterprise logging, ServiceNow/PowerBI development, strategic technology analysis, vendor intelligence, financial management, and communication support. Key objectives include enhancing system reliability, optimizing IT costs, improving service delivery, and ensuring compliance with federal standards. The PWS emphasizes agile methodologies, stakeholder engagement, and continuous improvement across all IT infrastructure and operational functions, with specific deliverables and performance metrics for each area.
    Lifecycle
    Title
    Type
    DF01--Infrastructure Operations Franchise Fund Support Services - Recompete
    Currently viewing
    Sources Sought
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