Q999--Lab Routine and Unscheduled Courier Services
ID: 36C24825Q0372Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF248-NETWORK CONTRACT OFFICE 8 (36C248)TAMPA, FL, 33637, USA

NAICS

Couriers and Express Delivery Services (492110)

PSC

SUPPORT- ADMINISTRATIVE: COURIER/MESSENGER (R602)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for Lab Routine and Unscheduled Courier Services for the James A. Haley Veterans' Hospital in Tampa, Florida. The procurement aims to establish a reliable courier service for the timely transport of laboratory specimens, medical supplies, and sensitive documents, with operations running Monday through Saturday for routine services and 24/7 for emergency STAT deliveries. This service is critical for ensuring efficient healthcare logistics and patient care within the VA system, adhering to strict compliance with HIPAA and federal privacy laws. Interested Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) must submit their quotes by April 4, 2025, and can contact Contract Specialist Walida Moore-Saintil at Walida.MooreSaintil@va.gov or 813-631-2856 for further details.

    Point(s) of Contact
    Walida Moore-SaintilContract Specialist
    (813) 631-2856
    Walida.MooreSaintil@va.gov
    Files
    Title
    Posted
    The document outlines a solicitation amendment for Lab Routine and Unscheduled Courier Services related to the James A. Haley Veterans’ Hospital, managed by the Department of Veterans Affairs. The primary purpose of the request is to establish a courier service for regular and emergency pickups of laboratory items, ensuring timely patient care. The service includes the transport of laboratory specimens, medical supplies, and sensitive documents, with specific operational and compliance requirements. Key points include a commitment to maintaining confidentiality and conforming to regulatory standards, including HIPAA and federal privacy laws. The contractor must demonstrate significant experience in transporting biohazardous materials and provide adequate vehicle support. The contract outlines defined service conditions, including scheduled days and times for operations, as well as a mechanism for addressing customer complaints and service quality evaluations. The document emphasizes the need for strict adherence to operational guidelines, ensuring that contracted services are conducted with efficiency and compliance. Overall, the amendment serves as a crucial step in enhancing healthcare logistics within the VA system, aiming to improve patient outcomes through reliable courier services.
    The document details the Routine Courier Schedule for the Tampa VA Network Laboratories, outlining the transport of laboratory specimens between various VA clinics and the James A. Haley Veterans' Hospital. The courier operations occur Monday through Friday, with designated routes, pickup times, estimated stop times, and the corresponding delivery points to ensure timely handling of laboratory specimens. Key stops include the VA Lecanto Lab, the VA Primary Care Annex, and the Lakeland CBOC, with specifications for the number of transport bags or containers involved. Each route can require a medium to large vehicle, and couriers have specific parking allowances near main entrances for convenient access. This schedule ensures efficient management of specimen transport, supporting the broader mission of the VA to provide healthcare services to veterans. The absence of a Saturday service pattern, except for specified clinics, highlights the structured nature of this operations plan within the VA system.
    The James A. Haley Veterans Hospital (JAHVH) is seeking proposals for Laboratory Courier Services through a request for quotation (RFQ) designated as solicitation number 36C24825Q0372. This solicitation is exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) under the NAICS code 492110. The contract includes both routine and unscheduled courier services operating 24/7, with a focus on delivering efficient and compliant service as outlined in the performance work statement. Quotes must adhere to specific evaluation criteria including technical capability, past performance, and pricing strategies. The contract spans multiple years, starting April 1, 2025, with options for renewal annually, and requires compliance with various federal regulations. Interested bidders must be registered in the System for Award Management (SAM) and provide their unique entity identifier (UEI). The submission deadline for quotes is April 4, 2025. Comprehensive assessments will determine which proposal offers the best value to the government based on identified criteria, emphasizing strong technical understanding and past performance records. This RFQ exemplifies the government’s commitment to supporting veteran-owned businesses while fulfilling critical service needs for veterans' healthcare.
    The document outlines the Routine Courier Schedule for the Tampa VA Network Laboratories, detailing the logistics for the transportation of laboratory specimen transport bags and containers within the Tampa area. The courier service operates Monday through Friday, with specific routes, pickup times, and locations including the James A. Haley Veterans' Hospital, VA Lecanto Lab, New Port Richey Outpatient Clinic, and several community-based outpatient clinics (CBOCs). The schedule establishes a systematic approach for ensuring timely delivery and pickup, emphasizing the need for a medium to large vehicle due to the volume of items being transported. Additionally, it specifies a "STAT" service for urgent pickups. The document serves as a logistical guide to maintain the efficiency of laboratory operations within the VA system, underscoring the importance of reliable courier services in facilitating healthcare delivery to veterans.
    The Performance Work Statement outlines requirements for a Laboratory Courier Service for the James A. Haley Veterans' Hospital Network. The service entails routine pickups and emergency STAT deliveries of laboratory specimens, medical supplies, and sensitive documents, adhering to strict schedules and protocols. Routine services operate Monday through Saturday, excluding federal holidays, while STAT services are available year-round. Contractor responsibilities include signing a Business Associate Agreement, adhering to HIPAA and federal privacy laws, ensuring the confidentiality of patient information, and maintaining required insurance and compliance with local and federal regulations. Vehicles used must meet Department of Transportation standards, be equipped for biohazard transport, and ensure the integrity of items under various conditions. Drivers must maintain professional conduct, possess relevant licenses, and avoid non-emergency stops during transport. The performance will be evaluated based on customer service and compliance, with defined metrics to track quality and issues like complaints. This document highlights the government’s focus on delivering reliable healthcare logistics while ensuring patient privacy and safety through stringent regulation compliance.
    The document outlines the limitations on subcontracting for service and construction contracts awarded by the Department of Veterans Affairs (VA) under 38 U.S.C. 8127. It establishes that a contractor cannot allocate more than 50% of service contract payments to non-SDVOSB or VOSB firms, with adjusted percentages of 85% for general construction and 75% for special trade construction contracts. The offeror must certify that compliance with these limitations will be upheld and acknowledges the serious repercussions, including potential criminal penalties for false certification. The VA reserves the right to request documentation to verify compliance and may take remedial actions against non-compliant offerors. To be considered for award, offerors must complete and submit a certification with their proposals. This regulation aims to ensure that federal contracting opportunities benefit service-disabled veteran-owned small businesses and veteran-owned small businesses, promoting equitable participation in government contracts while providing oversight for compliance.
    The document outlines Vendor Questions & Answers related to the Request for Quotation (RFQ# 36C24825Q0372) for Lab Routine and Unscheduled Courier Services. It addresses various inquiries from vendors concerning the transportation of medical items, courier parking, delivery specifics, contract start dates, and the expected volume of unscheduled runs. Key clarifications include that soiled and clean materials will not be transported under this contract and that estimated unscheduled pickups are adjusted from 24 to 550 annually. The service primarily involves pathology and laboratory medicine, with detailed requirements for transportation of various items, including laboratory specimens and pharmacy medications. The document also specifies that current vehicle specifications and number of drivers remain unknown, with the expectation that vendors provide necessary equipment for transportation, like carts or dollies. This Q&A format serves to provide vendors with essential information for accurate bids and clarifies operational expectations, emphasizing the government's need for comprehensive courier services within specified parameters.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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