SurveyMonkey Software License Subscription
ID: 70SBUR25Q00000044Type: Combined Synopsis/Solicitation
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS CITIZENSHIP AND IMMIGRATION SERVICESUSCIS CONTRACTING OFFICE(ERBUR)Williston, VT, 05495, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE) (7A21)

Original Source

https://sam.gov/opp/ef39c68791f242789498bb72389ce62c/view
Timeline
    Description

    The Department of Homeland Security, specifically the U.S. Citizenship and Immigration Services (USCIS), is seeking to award a sole-source contract for a SurveyMonkey Enterprise software license subscription. This procurement aims to secure licenses that will facilitate the collection of feedback through various surveys from both customers and employees, leveraging SurveyMonkey's unique analytics capabilities that are critical for the agency's operations. The contract is set for a one-year period, from February 7, 2025, to February 6, 2026, with quotes due by January 24, 2025, at 2:00 p.m. ET. Interested vendors can submit their capability statements to the primary contacts, Ingry Rivera and Amir Hrnjic, via email.

    Files
    Title
    Posted
    70SBUR25Q00000044.pdf
    The document outlines a Request for Proposal (RFP) from the Department of Homeland Security (DHS), specifically the U.S. Citizenship and Immigration Services (USCIS), seeking a sole-source contract for SurveyMonkey Enterprise software licenses. The licenses will support various surveys to gather feedback from both customers and employees. The contract is set for a one-year period from February 7, 2025, to February 6, 2026, at an estimated cost determined through price analyses and previous purchases. The need for this software arises from USCIS's reliance on SurveyMonkey for its comprehensive analytics capabilities and specialized survey functions that competitors cannot effectively replicate. Conducting a market research indicated that alternate products would not suffice in meeting their needs. The document emphasizes compliance with accessibility standards under Section 508, ensuring the software is usable by individuals with disabilities. Additionally, it provides specific terms, delivery instructions, invoicing details, and references various clauses from the Federal Acquisition Regulation (FAR) necessary to govern this procurement. The justification for the sole-source contract includes the unique functionalities of SurveyMonkey that are critical for the agency’s operations.
    Lifecycle
    Title
    Type
    SurveyMonkey Software License Subscription
    Currently viewing
    Combined Synopsis/Solicitation
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