Social Media Management Software
ID: PCCA-25-00068Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFOFFICE OF PROCUREMENT OPERATIONSCISA CONTRACTING ACTIVITYWashington, DC, 20528, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - NETWORK AS A SERVICE (DG10)

Original Source

https://sam.gov/opp/5e52938d162b47ddac923c3b5b1ea54e/view
Timeline
  1. 1
    Posted Jan 14, 2025, 12:00 AM UTC
  2. 2
    Updated Jan 14, 2025, 12:00 AM UTC
  3. 3
    Due Jan 21, 2025, 3:00 PM UTC
Description

The Department of Homeland Security, specifically the Cybersecurity Infrastructure Security Agency (CISA), is seeking a contractor to provide social media management software via a secure online platform. The software must support up to 15 users and include essential features such as message scheduling, analytics, brand listening, and content management across various social media platforms, while ensuring compliance with Section 508 accessibility standards. This initiative is crucial for enhancing digital communication and data management capabilities within the agency, with a performance timeline from March 2025 to March 2030 and options for renewal. Interested vendors can contact Michael Bicio at michael.bicio@cisa.dhs.gov or Morgan Skaggs at morgan.skaggs@cisa.dhs.gov for further details.

Files
Title
Posted
Estimate Sheet.xlsx
Jan 14, 2025, 3:05 PM UTC
The document outlines a Statement of Work (SOW) for a vendor proposal related to social media management software licenses. It specifies various optional additional licenses across multiple years, detailing the timeline from March 28, 2025, through March 27, 2030. The structure includes a breakdown of license quantities, prices, and total projected amounts for each year, but all monetary values currently remain unspecified. The SOW is organized into different sections, including base year licensing, option years, and a research estimate. The purpose of the document is to facilitate procurement through a Request for Proposal (RFP) targeted at vendors, enabling the federal government to obtain the necessary software solutions for social media management, likely to enhance communication and data management capabilities. Overall, the document reflects a systematic approach to licensing and budgeting for software over several fiscal years, emphasizing the government’s strategic planning in resource allocation and software acquisition.
Social Media Management Software Darft.docx
Jan 14, 2025, 3:05 PM UTC
The Department of Homeland Security's Cybersecurity Infrastructure Security Agency (CISA) seeks a contractor to provide social media management software via a secure online platform. The software must support up to 15 users and include features like message scheduling, analytics, brand listening, and content management across various social media platforms. Key tasks involve annual subscriptions, along with customizable engagement tools and robust reporting capabilities. Compliance with Section 508 accessibility standards is mandated, ensuring that the software is usable by individuals with disabilities. A strong customer support structure, including training and timely issue resolution, is also required. The project includes a performance timeline from March 2025 to March 2030 with options for renewal. Additionally, all deliverables must adhere to cybersecurity protocols and supply chain risk management practices outlined by DHS. This initiative reflects the government's commitment to enhancing digital communication while ensuring compliance with accessibility and security standards.
Lifecycle
Title
Type
Social Media Management Software
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