DA01--INTERSYSTEMS SOFTWARE UPDATES AND TECHNICAL ASSISTANCE
ID: 36C10B25Q0279Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Original Source

https://sam.gov/opp/2cdadd3d89eb43c99df28265dcdb4273/view
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for Software Updates and Technical Assistance (SUTA) related to InterSystems software products, specifically IRIS and HealthShare systems. The primary objective of this procurement is to maintain the existing infrastructure during the transition to a new Electronic Health Record (EHR), ensuring compliance with federal standards, particularly regarding accessibility and security measures. This contract will initially last for six months, with the potential for six one-year renewal options, and includes key deliverables such as 24/7 support and regular performance monitoring. Interested vendors must submit their responses by April 30, 2025, at 3:00 PM Eastern Time, and can direct inquiries to Matthew Newell at Matthew.Newell@va.gov or by phone at 848-377-5170.

    Point(s) of Contact
    matthew.newell@va.govMatthew Newell
    (848) 377-5170
    Matthew.Newell@va.gov
    Files
    Title
    Posted
    36C10B25Q0279.docx
    The Sources Sought Notice from the Department of Veterans Affairs seeks information regarding INTERSYSTEMS software updates and technical assistance. The contracting office is located in Eatontown, NJ, and is identified under solicitation number 36C10B25Q0279 with a response deadline of April 30, 2025, at 3:00 PM Eastern Time. The notice invites potential vendors to review the attached draft product description and provide alternative solutions to meet the outlined needs. It emphasizes the need for responses by the specified deadline, allowing for effective evaluation of available options. The communication is directed to Matthew Newell, with his contact information provided for queries. The overall intent is to gather relevant industry insight to aid in the requesting agency’s procurement process for software updates and support services, aligning with standard practices for government RFPs and grants.
    Attachment 1 - DRAFT PD_InterSystems SUTA.docx
    The Department of Veterans Affairs (VA) seeks proposals for Software Updates and Technical Assistance (SUTA) related to InterSystems software products, including IRIS and HealthShare systems. The project aims to maintain the existing infrastructure during the transition to a new Electronic Health Record (EHR). The contract duration is six months initially, with six one-year options for renewal. Key deliverables include 24/7 support, regular performance monitoring, and compliance with federal standards, particularly Section 508 for accessibility. Significant requirements focus on security measures, including data protection, incident reporting, and response protocols for breaches involving sensitive information. The contractor must ensure all software is compatible with assistive technologies and comply with energy efficiency standards, although specific certifications like EPEAT or Energy Star are not obligatory. The contract emphasizes the importance of reducing Social Security Number usage, transitioning to an Integrated Control Number system. Overall, the document outlines a comprehensive framework for managing Veterans' health information technology while ensuring compliance with relevant laws and regulations, indicating the VA's commitment to improving service delivery to veterans through enhanced technology solutions.
    Lifecycle
    Title
    Type
    DA01--INTERSYSTEMS SOFTWARE UPDATES AND TECHNICAL ASSISTANCE
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