EEO Investigative Services February 2025
ID: 2B-25-0018Type: Solicitation
Overview

Buyer

POSTAL SERVICEPOSTAL SERVICESUPPLIES MATERIAL MGMTPHILADELPHIA, PA, 19197, USA

NAICS

Investigation and Personal Background Check Services (561611)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)
Timeline
    Description

    The United States Postal Service (USPS) is seeking qualified contractors to provide Equal Employment Opportunity (EEO) Investigative Services, with a focus on conducting investigations related to harassment allegations and compliance with EEOC standards. Contractors must demonstrate their ability to meet specific requirements, including technical capabilities and proficiency in EEO regulations, while adhering to strict proposal formatting instructions. This procurement is crucial for ensuring fair handling of EEO complaints and maintaining compliance with federal standards in the workplace. Interested parties should contact Carrie Barker at carrie.barker@usps.gov or Russell Jacobs at Russell.b.Jacobs2@usps.gov for further details, with proposals due within the specified timeline outlined in the solicitation documents.

    Point(s) of Contact
    Files
    Title
    Posted
    The United States Postal Service (USPS) has issued a Statement of Work (SOW) outlining its requirement for Equal Employment Opportunity (EEO) services, which encompass counseling, mediation, and investigative services relating to discrimination complaints. The SOW mandates that suppliers prepare Final Agency Decisions (FADs) that address the merits of discrimination claims, ensuring compliance with Equal Employment Opportunity Commission (EEOC) regulations. Each FAD must include a detailed analysis of the complaints, applicable laws, and the complainant's rights. The counseling services aim to facilitate communication between aggrieved individuals and management to resolve issues before formal complaint processes. The mediation process is designed to assist parties in reaching mutually acceptable resolutions, requiring documentation of outcomes and compliance with strict timelines. Investigative services involve examining allegations of discrimination and harassment, requiring suppliers to prepare Reports of Investigation (ROIs) documenting their findings. The process emphasizes adherence to legal standards and investigative rigor, necessitating detailed plans and specific timelines for delivering reports. Overall, the USPS seeks to ensure fair handling of EEO complaints while maintaining compliance with legal standards and promoting a discrimination-free work environment across all federal agencies engaged in USPS services.
    The document outlines the new fee structure for the NEEOISO, effective September 15, 2022, which lists associated costs for various services. Key services include investigations ($1,400), First Amendment review ($600), and mediation options starting at $800. There are incentives available for expedited services in several categories, including counseling and mediation ($250 each) and a final agency decision ($100). Additional fees cover consolidated cases, fact-finder determination, and harassment-related investigations, with a consolidated FAD priced at $600. This fee structure aims to provide clear pricing for agencies and individuals engaging with NEEOISO, ensuring transparent cost management for the services rendered. It is essential for financial planning within federal grants, RFPs, and contracts at both federal and state/local levels as the costs associated with these services directly affect budget allocation and resource management. Overall, the structured pricing reflects the agency's commitment to clear and fair service assessments.
    This document outlines an RFP related to the hiring of individual EEO contract investigators for the United States Postal Service (USPS). It emphasizes the need for offerors to acknowledge amendments, provide accurate invoice information, and adhere to strict privacy regulations regarding personal data. Key provisions detail requirements for supplier clearance, prohibit consulting with former USPS executives, and highlight the evaluation process focusing on technical capabilities, past performance, and relevant experience. The document specifies required qualifications and equipment, including knowledge of EEO complaints and strong computer skills. Offerors must demonstrate investigative experience and the ability to manage multiple cases effectively. A rigorous selection process involves completing a pre-requisite assignment based on a sample case file. Ultimately, contracts will be awarded based on the applicant’s ability to meet specified criteria without the involvement of corporate entities. Overall, this RFP process is designed to ensure that qualified individuals meet the standards necessary for conducting impartial and effective investigations within the framework of federal employment practices.
    The U.S. Postal Service (USPS) is seeking contractors for EEO Investigator Services to conduct investigations related to harassment allegations and compliance with Equal Employment Opportunity Commission (EEOC) standards. Interested parties must demonstrate their ability to meet specified requirements and adhere to formatting instructions when submitting proposals. Proposals are submitted via email, with specific documents required, including evaluations and a sample case file questionnaire, each with defined page limits. The document details the evaluation process, emphasizing technical and supplier capability over past performance, and outlines the timeline from submission to award. Selected applicants who complete a mandatory skills class and obtain security clearance will receive an IDIQ Ordering Agreement. They are expected to commence work on assigned cases within 60 days of the award. The solicitation has defined open and close dates for questions and submissions, alongside strict requirements regarding the eligibility of contractors. Overall, this RFP reflects USPS's structured approach to ensuring qualified individuals are engaged for sensitive investigative roles while adhering to federal compliance standards.
    The National EEO Investigative Services Office has provided a questionnaire to evaluate investigatory writing skills in the context of Equal Employment Opportunity (EEO) cases. The file includes instructions on gathering necessary information from a sample case file, which encompasses an EEO Basics Packet and a Sample Case. Respondents are required to answer questions about key dates, the complainant's personal details, management officials implicated, theories of discrimination, and summaries of claims made by both the complainant and management for up to two claims. The focus is on gathering data thoroughly yet succinctly, emphasizing accuracy in grammar, punctuation, and detail. Additionally, comparisons to other employees (comparators) and relevant documents (exhibits) should also be addressed, encapsulating the context of the claims. Ultimately, the document serves as a structured tool for assessing writing ability while collecting pertinent information to support EEO investigative processes.
    The document is an EEO (Equal Employment Opportunity) basics packet from the United States Postal Service (USPS) National EEO Investigative Services Office. It outlines the procedures, definitions, and criteria for filing EEO complaints, ensuring fair treatment in employment practices. It establishes threshold issues necessary for investigation, including claims of adverse employment actions linked to protected statuses such as race, age, or disability. The file details types of discrimination, including disparate treatment, harassment, and retaliation, along with specific elements needed to establish claims. It emphasizes the importance of filing complaints promptly—counseling must occur within 45 days of an alleged event, and formal complaints must follow within 15 days. Various forms and amendments related to the complaint process are listed, including requirements for denial of religious or disability accommodations. The document concludes with an EEO glossary defining critical terms used throughout the process, providing a comprehensive resource for postal employees navigating the EEO framework. This packet reflects the USPS commitment to uphold EEO laws and ensure equitable practices in the workplace.
    The document outlines the solicitation process from the Postal Service for EEO investigator services, exclusively accepting individual offerors. It details the evaluation criteria, which assess technical capabilities, past performance, and required skills for effectively handling federal EEO complaints. Offerors are required to possess their own tools and demonstrate proficiency in relevant software and knowledge of EEO regulations. Evaluation components include a self-assessment of skills in various tasks related to investigation and reporting, as well as the completion of a sample case file questionnaire and subsequent exercises. Additional steps involve completing an eLearning course on EEO processes, ensuring participants maintain a minimum performance standard of 80%. Final acceptance hinges on successful attendance in the EEO Investigator Skills Class. Offerors must also pass background checks and drug screenings to work under sensitive conditions. This solicitation highlights the Postal Service's commitment to quality and compliance in addressing EEO issues through qualified independent investigators, without incurring costs for the training process.
    The document outlines the representations and certifications required from offerors in federal contracting, particularly for the Postal Service. It specifies the types of business organizations eligible to submit proposals, including corporations, partnerships, and nonprofit organizations. Offerors must classify their business according to size, including small, minority-owned, or woman-owned status, and certify their independence in price determination and nonsegregated facilities. Key sections include the certifying of non-debarment status, detailing prior convictions related to contract fraud, and ensuring a clear understanding of affiliations and control with parent companies. Offerors are required to provide their Taxpayer Identification Number and certify that they maintain equal opportunity principles within their operations. The document emphasizes the importance of truthful representations, indicating that any misrepresentation can lead to penalties, including contract termination. By establishing these criteria, the Postal Service aims to promote fair competition and accountability among contractors while ensuring compliance with federal regulations in contracting processes. This document serves as a guideline for offerors to affirm compliance and establish their eligibility in government procurement.
    The USPS is soliciting submissions for EEO Investigator Services through an RFP process. Interested candidates must provide a resume or equivalent document no longer than two pages. The submission should include essential contact information, such as the individual's name, email address, and phone number. Additionally, potential respondents are directed to follow the Proposal Instructions for specific formatting requirements. The focus of this RFP is to find qualified individuals who can offer effective Equal Employment Opportunity investigation services within the context of federal employment standards. Adhering to submission guidelines is critical for ensuring consideration in the selection process.
    The document outlines the application process and requirements for the United States Postal Service's Equal Employment Opportunity (EEO) Investigator positions. It aims to clarify various inquiries regarding eligibility, timeline, application submissions, class details, and security clearances. There are no specific limits on the number of awards; acceptance is based on qualifications demonstrated through proposals, evaluations, and security checks. The entire process, from solicitation closure to award, typically spans four to six months. Positions are entirely remote, and applicants need robust computer and communication skills. The class for selected candidates is conducted virtually over fourteen days and covers essential investigative techniques, requiring full attendance. Unsuccessful applicants are encouraged to reapply, emphasizing the need for attention to detail and adherence to instructions as keys to success. Overall, the document serves as a comprehensive guide for potential applicants, detailing necessary qualifications, application mechanics, and ongoing considerations for previous candidates within the framework of government contracting and opportunities.
    Lifecycle
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    Solicitation
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