Housing and Urban Development Mortgagee Compliance Management (MCM) Services Final Notice
ID: MCM40FNType: Sources Sought
Overview

Buyer

HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OFHOUSING AND URBAN DEVELOPMENT, DEPARTMENT OFCPO : ATLANTA OPERATIONS BRANCHATLANTA, GA, 30303, USA

NAICS

Other Activities Related to Real Estate (531390)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The U.S. Department of Housing and Urban Development (HUD) is conducting market research to identify potential sources for Mortgagee Compliance Manager (MCM) services related to single-family housing. The objective is to engage contractors who can provide pre-conveyance and post-conveyance activities associated with FHA Single Family insured assets, ensuring compliance with HUD regulations and safeguarding the agency's interests in managing its substantial inventory of real estate owned (REO) properties. Interested small businesses, including those classified as Small Disadvantaged, 8(a), HUBZone, veteran-owned, service-disabled veteran-owned, and women-owned, are encouraged to submit a capability statement by September 12, 2024, detailing their experience and qualifications. Responses should be directed to Charles W. Hoyle Jr. at charles.w.hoylejr@hud.gov, and must adhere to specified formatting guidelines.

    Point(s) of Contact
    Charles W. Hoyle Jr.
    charles.w.hoylejr@hud.gov
    Files
    Title
    Posted
    The provided document outlines the statistical data and activities related to federal program management for Fiscal Years 2020, 2021, and 2022. Key metrics include the total activities, claims filed, reconveyance efforts, and administrative remedies. In FY 2020, notable figures included 24,154 total activities and 166,869 over-allowables, with a specific focus on Home Equity Conversion Mortgages (HECM). The document also highlights ongoing tracking of unique cases and group unique cases, revealing trends in administrative demands and customer service interventions. Furthermore, the document reflects on activities such as CWCOT (Claims without Conveyance of Title) claims filed, administrative remedies, and customer service metrics. Key performance indicators point to variances in activity volumes across fiscal years, indicating a need for ongoing analysis and improvement in these areas. The purpose of this document is to present a clear overview of operational performance and data trends in federal program operations, important for informing RFPs, grant solicitations, and state/local funding considerations, ensuring efficient management and resource allocation in these federal programs.
    The Performance Work Statement (PWS) outlines the requirements for the Mortgagee Compliance Manager (MCM) services procured by the U.S. Department of Housing and Urban Development (HUD). The goal is to manage pre-conveyance and post-conveyance activities associated with FHA Single Family insured assets to ensure HUD’s interests are safeguarded. The PWS details responsibilities such as reviewing mortgagee requests, conducting claim reviews, and ensuring properties meet conveyance conditions, all while adhering to HUD regulations. The contract duration is for 12 months with four optional extensions, and performance metrics are included, such as timely processing of requests within set deadlines. Government Furnished Property will be provided for operations, while the contractor is responsible for necessary facilities and personnel. There are strict compliance guidelines, with the contractor expected to submit a Continuity of Operations Plan. Overall, the PWS lays out a structured approach for the contractor to support HUD in maintaining asset integrity and compliance, addressing issues such as mortgagee neglect and property conditions post-conveyance effectively.
    The U.S. Department of Housing and Urban Development (HUD) is seeking market research submissions from firms capable of providing Mortgagee Compliance Manager (MCM) services for single-family housing. This Sources Sought notice, as per FAR Part 10, is intended to gauge interest and capabilities, not as a solicitation for proposals. HUD administers FHA mortgage insurance programs and manages real estate owned (REO) properties, necessitating compliance and efficiency in the acquisition and disposition processes. Interested organizations must complete a detailed questionnaire by September 12, 2024, and submit it electronically, adhering to specified formatting and content guidelines. The response should be concise, emphasizing experience related to pre- and post-property conveyance activities, and detail relevant firm information such as corporate status, past projects, and team affiliations. The overarching goal of this research is to inform future procurement strategies while supporting small business participation in government contracting. Responses will contribute to improving HUD's efforts in managing its substantial REO inventory.
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