Renewal of the LabX Application/Software Maintenance Plan
ID: 15DDHQ25Q00000022Type: Special Notice
Overview

Buyer

JUSTICE, DEPARTMENT OFDRUG ENFORCEMENT ADMINISTRATION

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - DATA CENTER PRODUCTS (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7C20)
Timeline
    Description

    The Department of Justice, specifically the Drug Enforcement Administration (DEA), is seeking to renew the LabX Application/Software Maintenance Plan (SMP) to ensure continued support and maintenance for its LabX software. This procurement is essential for the DEA's Information Systems Division, as the SMP provides access to software updates, new features, and dedicated customer support, which are critical for the effective operation of the LabX networked lab environment. The DEA has determined that Mettler Toledo is the sole source for these services due to the proprietary nature of LabX, and market research confirmed that no alternative vendors can meet these specific maintenance requirements. Interested parties can contact Kathrine Leach at kathrine.r.leach@dea.gov or call 571-776-2381 for further information. Offers for the associated solicitation are due by January 21, 2025, with the performance period extending from January 28, 2025, to January 27, 2026.

    Point(s) of Contact
    Files
    Title
    Posted
    The Limited Source Justification document outlines the need for renewing the maintenance plan for the LabX software, which is essential for the Information Systems Division of a federal agency. The agency identifies Mettler Toledo as the sole source for the necessary licenses and support services for LabX, given its proprietary nature. The justification highlights the comprehensive support provided under the Service Maintenance Plan, which includes software updates and dedicated customer support exclusively for active subscribers. Conducted market research indicated no alternative vendors could fulfill these specific maintenance requirements, affirming Mettler Toledo's unique qualifications. The ordering officer determined that engaging Mettler Toledo represents the best value for the agency’s needs. Additionally, there is a commitment from the agency to continue monitoring the market for potential competitors to foster future competition. The document concludes with certifications from various officials asserting the accuracy and sufficiency of the justification for this procurement action.
    The document is a solicitation for commercial products and services issued by the DEA, identified as solicitation number 15DDHQ25Q00000022. The primary purpose is to invite offers for four software care service plans, which span a performance period from January 28, 2025, to January 27, 2026. Offers are due by January 21, 2025, and the solicitation encourages participation from small business entities, including HUBZone and women-owned businesses. Key elements include detailed instructions for offerors regarding submission and compliance with federal acquisition regulations, including specific clauses related to telecommunications service restrictions and national security assessments. Furthermore, it outlines evaluation criteria based on technical capability and past performance, factors in the decision-making process for contract award. The document underscores the government's commitment to national security and procurement integrity while ensuring compliance with various statutory mandates and procurement guidelines. Overall, this RFP is part of a broader effort by the federal government to secure essential software maintenance services while facilitating participation from diverse small business sectors.
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