The Performance Work Statement (PWS) outlines the requirements for a Blanket Purchase Agreement (BPA) to provide Court Reporting Support Services for the Office of the Administrative Assistant to the Secretary of the Army's Equal Employment Opportunity (EEO) program. The contract, a non-personnel service, requires the contractor to supply trained court reporters capable of producing accurate verbatim transcripts of proceedings such as Fact Finding Conferences and EEO hearings. The performance period spans five years, beginning on May 18, 2025, with up to five ordering periods. The contractor is expected to maintain strict quality control, ensuring no more than two errors per page in transcripts and must provide timely delivery (within ten business days post-proceeding). Security measures, including access control and training requirements, are specified for contractor personnel. Additionally, clear guidelines on cancellation policies, minimum payments, and confidentiality obligations concerning protected information are included. The document emphasizes the importance of meeting performance standards to ensure accountability and compliance with regulations related to EEO processes, reflecting the government's commitment to integrity and diversity in the workforce.