HPE Server Maintenance
ID: F2XTA15007AQ01Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA3300 42 CONS CCMAXWELL AFB, AL, 36112-6334, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is seeking qualified vendors to provide maintenance services for HPE servers at the Air Force Legal Operations Agency (AFLOA) located at Maxwell Air Force Base, Alabama. The procurement involves a one-year firm-fixed-price base contract with an option for an additional year, focusing on the support and maintenance of HP Blade Server Systems and 3PAR Storage Systems, which are critical for the agency's IT infrastructure. This maintenance contract is essential for ensuring operational efficiency and security, providing proactive support, 24/7 technical assistance, and timely hardware diagnosis. Interested parties must submit their responses by January 21, 2025, at 12:00 PM CST, and can direct inquiries to Easton Flamand or William Stallings via the provided contact information.

    Files
    Title
    Posted
    The document outlines a detailed inventory of hardware and equipment associated with Maxwell Air Force Base, featuring various HPE products including servers, storage components, and networking equipment. Each entry contains specific identifiers such as Serial Numbers, Product Numbers, and descriptive titles for items such as "HPE OEM 300GB SAS 10k SFF SC HDD" and "HPE 32GB 2Rx4 PC4-2400T-R Kit." The list is extensive, including multiple entries for critical components like HPE FlexFabric adapters, blade servers, and power supplies, signifying a comprehensive resource management strategy. This detailed inventory is essential for ensuring robust support in IT and communications for military operations. By cataloging these vital assets, the document plays a significant role in logistics, procurement, and compliance within the framework of government RFPs and grants. Proper management of this equipment is crucial for maintaining operational readiness and effective resource allocation. Overall, the document serves to assist in the systematic management of technological assets at Maxwell Air Force Base.
    The document outlines a hardware maintenance service agreement by Smart 3rd Party, LLC, for various HPE storage devices located in Maxwell, AL, effective from February 20, 2024, to February 19, 2025. The agreement includes details on hardware specifications, service levels (24x7x4), and terms for maintenance, specifically for repairs resulting from normal wear and tear. The company is responsible for keeping the equipment in good working condition but clarifies that damages due to misuse or environmental issues are not covered. Key stipulations include the customer's obligation to back up all software and data, the exclusion of software or licenses under the service agreement, and the conditions under which faulty hardware must be returned. Liability limitations are strict, preventing claims for indirect damages or loss of data. The document emphasizes that any attempts by the customer to repair equipment without authorization from Smart 3rd Party, LLC, will void coverage. This agreement aligns with federal and state RFP contexts, ensuring compliance with government purchasing and maintenance guidelines while establishing clear boundaries of service and liability. Overall, the summary reflects critical operational and legal terms essential for both parties involved in the maintenance contract.
    The 42d Contracting Squadron at Maxwell Air Force Base (AFB) is conducting a sources sought request for potential vendors to provide maintenance for HPE servers supporting AFLOA/JAS. This announcement is not a solicitation but aims to gather information to aid in crafting an appropriate acquisition strategy. Respondents are instructed not to submit quotations or proprietary information and will not be reimbursed for any costs incurred. Interested parties are encouraged to provide general company information, including business type and relevant NAICS codes, as well as their capabilities to meet the specific requirements outlined in the Statement of Work (SOW) draft. Key details requested include product specifications, SAM Federal Supply Schedule contract information, and compliance with government standards. Responses must be submitted via email by January 21, 2025, at 12:00 PM CST. Contact points for inquiries are provided for further details. This sources sought notice emphasizes the importance of strategic input for potential future solicitation while highlighting the necessity for compliance with federal contracting procedures.
    The document outlines the Statement of Work (SOW) for the continued support and maintenance of HP Blade Server Systems and 3PAR Storage System at the Air Force Legal Operations Agency (AFLOA), Maxwell AFB, AL, for the period from February 20, 2024, to February 19, 2025. The contract will cover proactive support, 24/7 technical assistance, access to software updates, and hardware diagnosis with a four-hour response time for issues during business hours. The SOW includes provisions for option years for extended services, with loss of final payment possible for non-compliance with access and reporting requirements. Additionally, it specifies security protocols for contractor access to Air Force installations, such as obtaining base identification and adhering to traffic regulations. The document emphasizes the importance of safeguarding government property, prohibiting unauthorized IT systems, and restricting certain items, like firearms and explosive materials, on the base. This SOW is critical for maintaining operational efficiency and security regarding the IT infrastructure of the AFLOA.
    Lifecycle
    Title
    Type
    HPE Server Maintenance
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    Sources Sought
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