Cellphone Services
ID: 19UG5025Q0025Type: Special Notice
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFUS EMBASSY KAMPALAWASHINGTON, DC, 20520, USA

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

PSC

IT AND TELECOM - NETWORK AS A SERVICE (DG10)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The U.S. Department of State, through the U.S. Embassy in Kampala, Uganda, is seeking qualified vendors to provide cellphone services under solicitation number 19UG5025Q0025. The procurement aims to establish a reliable telecommunications solution, including features such as international call usage caps, remote SIM activation, and a real-time dashboard for user functionalities. This service is crucial for maintaining effective communication for embassy operations and personnel. Interested bidders are encouraged to submit their proposals by the extended deadline of July 3, 2025, at 3:00 PM local time, and should direct inquiries to Emilia Dominguez or Simon Peter Kamoga at KampalaBid@state.gov or by phone at +256414306001.

    Point(s) of Contact
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    Title
    Posted
    The U.S. Embassy in Kampala has issued a Request for Quotations (RFQ 19UG5025Q0025) for mobile cellphone services. The contract intends to provide comprehensive mobile services to support the Embassy’s operations, including voice and data plans, international calling, and customer support. Prospective vendors must submit their quotations by June 10, 2025, including necessary documentation such as the Standard Form 1449, pricing details, and compliance certificates. A pre-quotation conference will be held on May 21, 2025, for interested applicants. The awarding of the contract will be based on comparative evaluations, assessing offers against criteria beyond just pricing. The contract spans one year, with potential four one-year options for renewal, and anticipates a minimum expenditure of $400,000, with a maximum of $4.5 million. Key features of the service include 24/7 customer support, high-speed data, extensive local and international coverage, and adherence to performance and quality metrics. The initiative underscores the U.S. Government's ongoing commitment to ensuring reliable communication services for its diplomatic mission in Uganda.
    The document outlines responses to questions raised during the pre-bid conference for Request for Proposal (RFP) 19UG5025Q0025 concerning cellphone services. The main purpose is to clarify requirements for potential service providers regarding compliance, service expectations, and logistical details. Key points include the need for IRS Form W-14 from foreign companies, the specificity and relevance of the CSCRM questionnaire, and the absence of preferred roaming partners, allowing vendors to propose options. A firm 90-day implementation timeline is required, with remote SIM activation accepted. Billing will consist of a consolidated monthly invoice, alongside itemized billing for users. Providers must set international call usage caps based on subscription tiers and include usage alerts. Additionally, a real-time dashboard should feature defined user functionalities. Lastly, 50 prepaid lines will be managed as an on-demand pool, with active ones included in monthly reports. The document highlights critical compliance needs and logistical arrangements integral to the RFP process for government cellphone service provision.
    The U.S. Embassy in Uganda has issued a Pre-Solicitation Notice for cellphone services, referenced by solicitation number 19UG5025Q0025, scheduled to be launched on the SAM.gov website once prepared. The government seeks qualified service providers for a one-year contract with the possibility of four additional one-year options. Awarding of the contract will follow a comparative evaluation process, selecting the offer that represents the best value without necessarily holding discussions. Prospective contractors are required to register in the System for Award Management (SAM) before submitting their proposals. A pre-quotation conference will be announced with the solicitation. The Embassy encourages electronic submissions, adhering to file size limitations. Additionally, all provided opportunities are subject to specific federal procurement tax provisions. This notice signifies the government’s initiative to engage in competitive contracting for essential services, reflecting standard practices in the federal procurement process.
    The document outlines the completion instructions for the Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire and Software Producer Attestation form. Vendors must provide specific information regarding their organization and supply chain practices, focusing on risk management, physical security, and personnel vetting processes. The questionnaire is structured into three main sections: Contact Information, Vendor Risk Management Plan, and Physical and Personnel Security. Each vendor must detail their strategies for identifying supply chain threats, managing key suppliers, and ensuring compliance with security requirements. The Software Producer Attestation form requires vendors to confirm adherence to secure development practices as outlined in NIST SP 800-218. They must provide a statement of compliance and detail any areas where they cannot fully attest to compliance, along with mitigation strategies and a Plan of Action & Milestones (POA&M) to achieve compliance. The document emphasizes the importance of cybersecurity measures in maintaining a secure supply chain, aligning with federal standards under Executive Order 14028, illustrating the government's commitment to enhancing cybersecurity resilience.
    This document is an amendment to a solicitation issued by the American Embassy in Kampala, Uganda, identified as P00001, effective June 10, 2025. The purpose of this amendment is to extend the deadline for bid submissions to June 20, 2025, at 12:00 PM local time, allowing offerors additional time to address questions and answers related to the solicitation. The amendment also reinforces that all previously established terms and conditions remain unchanged and in effect. Offerors are instructed to acknowledge receipt of this amendment to prevent rejection of their offers. This document reflects standard procedures for modifications in government contracting, adhering to guidelines under the Federal Acquisition Regulation (FAR). The amendment emphasizes the importance of timely communication and compliance with solicitation procedures in federal contracts, enabling effective participation from vendors in governmental procurement processes.
    The document is an amendment to a government solicitation for bids issued by the American Embassy in Kampala, Uganda, regarding RFP no. 19UG5025Q0025. The amendment, effective June 24, 2025, extends the deadline for bid submissions until July 3, 2025, at 3:00 PM local time. It allows bidders to withdraw and revise their proposals based on the questions and answers provided by the issuing authority. The amendment emphasizes that late submissions will not be accepted and confirms that all other terms and conditions of the original solicitation remain unchanged. This action reflects the government's need to facilitate fair opportunities for bidders and ensure that all questions are addressed before the bid submission deadline.
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    Cellphone Services
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