The document presents a Request for Information (RFI) addressing the Operations and Maintenance (O&M) of Generative AI tools. It seeks insights on practical aspects, such as pricing structures suitable for fixed-price contracts, effort characterization, and labor categories. Key task areas include identifying common O&M activities, challenges in advancing prototypes to production, and the relevant technologies and frameworks involved.
Further inquiry focuses on methodologies for model training, data ingestion best practices, user interface enhancements, and securing data privacy. It also probes into performance metrics and the suitability of listed tasks within the draft Performance Work Statement (PWS), suggesting potential additions or separations.
The purpose of this RFI is to gather comprehensive feedback to ensure the development and maintenance of effective AI/ML tools, with the ultimate goal of informing contractual specifications and improving service efficacy, scalability, and compliance with industry standards. This emphasizes the government’s proactive approach in leveraging Generative AI while addressing operational readiness, sustainability, and security concerns.
The Office of the Comptroller of the Currency (OCC) is seeking contractor support for its Generative AI (GenAI) and Machine Learning (ML) initiatives to enhance the efficiency of its operations. The scope includes program support, GenAI/ML implementation, capability tuning, knowledge transfer, and stakeholder communication. Key tasks involve analyzing the OCC's AI environment, ensuring compliance with regulations, optimizing AI systems, managing operational changes, and training OCC staff on AI utilities.
The contract emphasizes the development of AI tools such as OCC-Chat, set to launch in December 2024, along with the transition of various AI prototypes to production. The contractor will also propose a staffing plan to ensure continuity of services and oversee remote and non-core hour support.
Deliverables are structured around defined timelines and quality assurance processes to maintain effective oversight over AI implementations. Overall, this RFP highlights the OCC's commitment to leveraging advanced technologies to meet its regulatory mission and improve operational capabilities while adhering to federal guidelines.