U006--Crucial Learning Base
ID: 36C24624Q1024Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF246-NETWORK CONTRACTING OFFICE 6 (36C246)HAMPTON, VA, 23667, USA

NAICS

Professional and Management Development Training (611430)

PSC

EDUCATION/TRAINING- VOCATIONAL/TECHNICAL (U006)
Timeline
    Description

    The Department of Veterans Affairs, specifically the Network Contracting Office 6, is seeking quotes for a fixed-price contract to provide Brand Name Virtual Course Material focused on "Crucial Conversations" training. The objective of this procurement is to enhance communication skills among Veterans Health Administration employees through both virtual and in-person training materials, ensuring staff are equipped to manage sensitive discussions effectively. This initiative is crucial for improving interpersonal communication capabilities within the VA workforce, ultimately benefiting the service provided to Veterans. Interested small businesses must register in the System for Award Management (SAM) and submit their quotes by September 20, 2024, with the solicitation anticipated to be issued on September 16, 2024. For further inquiries, potential bidders can contact Contracting Officer Audrey Wooten at audrey.wooten@va.gov or by phone at 757-722-9961 x 3419.

    Point(s) of Contact
    Audrey WootenContracting Officer
    audrey.wooten@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs is contemplating a contract for Crucial Learning Conversations training sessions for healthcare professionals at the Richmond VA Medical Center. The goal is to enhance dialogue during intense discussions, improving patient care. Businesses capable of delivering these services are being sought to determine their availability and suitability. Interested parties must provide specified information by the response date to be considered. The VA will issue a solicitation in accordance with the latest Federal Acquisition Circular. This procurement is subject to NAICS code 611430, with a size standard of $15 million, and contractors must adhere to TAA/BAA requirements.
    The Department of Veterans Affairs intends to issue a Request for Quotations (RFQ) for Brand Name Virtual Course Material called Crucial Conversations. The procurement falls under the Network Contracting Office 6 and is categorized as a small business set-aside under FAR Part 13 Procedures, with a designated NAICS code of 611430, which pertains to professional and management development training. The solicitation number is 36C24624Q1024, with a fixed-price contract anticipated as a result. The solicitation's anticipated issue date is September 16, 2024, and quotes must be submitted by September 20, 2024, at 1:00 PM Eastern Time. Interested bidders must register in the System for Award Management (SAM) to be eligible for an award, ensuring they include the applicable NAICS code in their profiles. Telephonic inquiries will not be accommodated, and full details will be available on the Contracting Opportunities website following the solicitation release. This procurement aims to enhance training capabilities within the Department of Veterans Affairs.
    The file outlines a Request for Proposal (RFP) from the Department of Veterans Affairs for training services focused on "Crucial Conversations." The contractor is expected to provide virtual and in-person training materials and support to enhance communication skills among Veterans Health Administration (VHA) employees. The goal is to equip staff with tools for managing sensitive discussions, particularly those charged with emotion. The contract spans a base year (2024-2025) and includes options for four additional years, emphasizing a firm-fixed-price structure. The scope includes providing various educational resources, facilitating instructor-led courses, and implementing a Train-The-Trainer program. Furthermore, the contractor must ensure that the training materials are accessible via VA systems, comply with regulatory standards, and maintain compatibility with the VA's technology. Critical aspects also involve providing ongoing support and interactive learning features to optimize engagement. Overall, this RFP reflects the VA's commitment to enhancing interpersonal communication capabilities within its workforce, ensuring employees are well-prepared to address challenges encountered in their service to Veterans.
    The file outlines a Request for Quotation (RFQ) by the federal government for virtual training materials and certifications related to "Crucial Conversations," particularly focusing on accountability and mastering dialogue. It identifies multiple item numbers for virtual course materials and trainer certifications, detailing specifications and quantities required for procurement from October 1, 2024, through September 30, 2025, with options to extend for additional years until September 30, 2029. The key materials include courses for accountability and dialogue mastery in various contexts, including healthcare. Each line item includes detailed descriptions and expected quantities, primarily categorized as virtual course materials and certifications. The pricing structure reflects no discounts applied, indicating government procurement standards. Contact details, item classifications, and related administrative instructions are encapsulated, emphasizing compliance with federal procurement regulations and National American Industry Classification System codes relevant to educational services. This document serves as a formal request for interested suppliers to provide the necessary training resources to enhance communication skills within government agencies.
    The Department of Veterans Affairs is seeking a sole source contract for the Crucial Learning Training system, specifically the "Crucial Conversations for Mastering Dialogue (Healthcare)" program. This action is processed under FAR 13.5, allowing simplified procedures for certain commercial items. The contract spans five years (from 10/01/2024 to 09/30/2029), with an estimated total value of $427,500. The training system aims to enhance collaboration and education within the VISN 6 workforce through external instructors and cohesive programming across facilities. Market research confirmed the uniqueness of Crucial Learning’s offerings since they possess proprietary training content that cannot be replicated by other providers. Both the contracting officer and relevant stakeholders have certified that the requirement is a bona fide need and that the pricing will be fair and reasonable. The agency plans future competitive procurements, indicating a commitment to overcoming any barriers to competition.
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    Solicitation
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