Interactive Health Literacy Portal (IHLP) Pilot Program
ID: 19AQMM24R0231Type: Solicitation
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFACQUISITIONS - AQM MOMENTUMWASHINGTON, DC, 20520, USA

NAICS

All Other Miscellaneous Schools and Instruction (611699)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Original Source

https://sam.gov/opp/da4594b223de44b390587f1c4706ce9e/view
Timeline
    Description

    The U.S. Department of State is seeking proposals for the Interactive Health Literacy Portal (IHLP) Pilot Program, aimed at developing a web-based platform for holistic health and wellness education for its employees worldwide. This non-personal services contract will provide a comprehensive repository of health resources and user engagement features, addressing the need for effective health education in a virtual format, particularly in light of the COVID-19 pandemic. Interested vendors must submit their proposals electronically by September 13, 2024, with a firm-fixed-price contract expected to be awarded shortly thereafter. For further inquiries, potential offerors can contact Robin Guillie at guillierl@state.gov or Qiana Richmond at Richmondqj@state.gov.

    Point(s) of Contact
    Robin Guillie
    (843) 308-4235
    guillierl@state.gov
    Qiana Richmond
    (703) 875-6036
    Richmondqj@state.gov
    Files
    Title
    Posted
    19AQMM24R0231.pdf
    The solicitation document 19AQMM24R0231 from the U.S. Department of State details a request for proposals (RFP) for the Interactive Health Literacy Portal (IHLP). Issued on September 3, 2024, the contract encompasses an unlimited user access program for MED Enterprise users, spanning five years as a firm-fixed-price contract. Key components include submission requirements for offers by August 30, 2024, and governance under various contractual clauses covering payment procedures, cybersecurity, and strict anti-trafficking policies. The document outlines obligations regarding electronic invoicing, emphasizing compliance with the Invoice Processing Platform (IPP) and stipulations for prompt payments to small business subcontractors. The Special Contract Requirements section addresses safety protocols and cybersecurity supply chain risk management. Notably, the prohibitions against Kaspersky Lab products underscore a focus on national security, and clauses ensure that contractors comply with ethical labor practices. Overall, this RFP represents the government’s commitment to enhancing public health infrastructure while safeguarding ethical and operational standards in contracting.
    19AQMM24R0231 A0001.pdf
    The document outlines Amendment 0001 for solicitation number 19AQMM24R0231, issued by the U.S. Department of State on September 12, 2024, pertaining to the Interactive Health Literacy Portal (IHLP) project. It includes updates to existing documents and attachments related to vendor inquiries, specifications, and requirements for potential contractors. The modification emphasizes electronic invoicing through the Invoice Processing Platform (IPP) for payment requests, ensuring compliance with governmental accounting standards. The amendment details specific contract clauses and special requirements, emphasizing cybersecurity, supply chain risk management, and anti-trafficking regulations. Contractors are mandated to enroll their employees in the Safety and Accountability for Everyone (SAFE) system while adhering to strict cybersecurity standards to mitigate potential risks. Key commitments also include provisions for quick payments to small business subcontractors and prohibitions against engaging in any form of trafficking in persons. The structure includes various sections outlining procurement, invoicing, special requirements, and regulations that guide the contractor's responsibilities and compliance. This summary encapsulates the amendment's essence, highlighting the Department's focus on ensuring contractor accountability while maintaining project integrity and compliance with federal standards.
    Attachment 1 - Interactive Health Literacy Portal (IHLP) Program RFQ - A0001 FINAL.pdf
    The U.S. Department of State is seeking proposals for a non-personal services contract to develop an Interactive Health Literacy Portal (IHLP) Pilot Program aimed at providing a holistic health and wellness education platform for Department employees and their families worldwide. The initiative, led by the Bureau of Medical Services (MED), is designed to enhance employee well-being in response to the shift towards virtual programming due to the COVID-19 pandemic. Key features of the requested platform include a repository of health educational resources, user engagement challenges, and the capability to maintain user anonymity while collecting experience data. The contract will be a firm-fixed-price agreement requiring completion of delivery and installation within 30 days of award, with no option periods. The evaluation will follow a Lowest Price Technically Acceptable (LPTA) approach, prioritizing proposals that meet technical requirements outlined in the solicitation and provide competitive pricing. Offerors must submit their proposals electronically, addressing specific formatting guidelines, and ensuring compliance with data privacy regulations. Overall, this solicitation demonstrates the Department's commitment to maintaining the health of its workforce through innovative, evidence-based solutions that accommodate the needs of employees globally in today's uncertain environment.
    Attachment 1 - Interactive Health Literacy Portal (IHLP) Program RFQ.pdf
    The U.S. Department of State is seeking proposals for a non-personal services contract to establish an Interactive Health Literacy Portal (IHLP) as part of the Bureau of Medical Services’ initiative to provide comprehensive virtual health and wellness education for employees worldwide. This Request for Quote (RFQ) aims to solicit a firm-fixed price solution that incorporates health education resources and wellness programs, addressing both past and ongoing challenges of providing these services remotely. Vendors must demonstrate prior experience, system functionality, a service warranty, and offer competitive pricing. Interested parties must submit their quotes by September 13, 2024, and be registered in the System for Award Management (SAM). The contract will involve a 30-day performance period for delivery and setup, with expectations for reporting on participant engagement and satisfaction. The criteria for selection are based on lowest price technically acceptable (LPTA), meaning the winning offer must meet all technical requirements while providing the lowest price. The proposal process is outlined to ensure compliance with federal guidelines protecting personal information, and encourages the use of subcontractors while emphasizing the importance of confidentiality regarding proprietary information.
    Attachment 2 - Pricing Table IHLP Final.xlsx
    The document presents a Request for Proposal (RFP) for the Interactive Health Literacy Portal (IHLP) Pilot Program, identified by the reference number 191NLE21R0001. It outlines the necessary details related to the procurement of access for a specific group of users, categorized under the MED Enterprise Users program, for a total of 12 months. The proposal requires bidders to provide pricing information for the base year and four option years (OY 1 to OY 4). It stipulates that the submission should reflect a firm fixed unit price for the access described. The RFP implies an effort to enhance health literacy by establishing a digital portal, reflecting a strategic focus on public health initiatives. This solicitation for bids indicates the government’s ongoing commitment to investing in health-related educational resources and aims to improve health outcomes through increased access to interactive health information.
    Attachment 3 - Past Performance Survey (IHLP).xlsx
    The document is a Past Performance Survey form utilized by the United States Department of State (DOS) as part of a competitive procurement process for contractors. It aims to gather evaluations from previous customers regarding contractor performance across various evaluation areas, including quality of service, cost control, scheduling, and customer satisfaction. The form consists of sections for contract information, survey ratings, and additional comments, allowing evaluators to provide feedback on contractors' abilities to meet goals, manage costs, adhere to schedules, and ensure customer satisfaction. The survey responses are confidential to facilitate honest evaluations. This process underlines the importance the DOS places on assessing contractor reliability and performance history in the context of federal contracts, ultimately helping to ensure that qualified bidders are selected for service delivery.
    Attachment 4 - Reponses to Vendor Questions.xlsx
    The document addresses a Request for Proposal (RFP) focused on enhancing an application intended for employee wellness. Key information includes the potential user base of approximately 50,000 employees, with an expectation of a monthly log-in of no more than five users. The budgetary details are unspecified, though it is noted that the overall product cost is fixed. The capability to support up to 20,000 users may allow for additional pricing proposals if necessary. It stipulates a requirement for a fully functional product to be delivered within 30 days post-award, indicating that a requirements analysis has been conducted. Lastly, the document emphasizes the need for evidence-based content on virtual health and wellness education, pointing to limited existing content and the expectation that proposers will supply the necessary materials. Overall, the RFP reflects a structured approach to securing a comprehensive wellness solution for a large organization within a specific timeline.
    Attachment 4 - Template for Vendor Questions.xlsx
    The document outlines a request for clarification regarding sections of a federal Request for Proposals (RFP) related to technical, cost, or business management aspects. It is structured to identify specific sections and page references where questions or clarifications arise, allowing offerors to articulate their recommendations and concerns. The primary focus is on ensuring that all participating parties have a clear understanding of the requirements necessary for their proposals, which is essential for maintaining transparency and fairness in the procurement process. By inviting questions, the document promotes engagement and allows for the refinement of proposals, ultimately contributing to better decision-making by the government agency issuing the RFP. This proactive approach fosters effective communication and helps align expectations between the government and offerors.
    Attachment 5 - C-SCRM Questionnaire and C-SCRM Software Producer Attestation Form.xlsx
    The document provides instructions for completing two key Excel worksheets: the Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire and the Software Producer Attestation Form, both essential for vendors submitting offers to federal agencies. The questionnaire gathers vital information regarding the vendor's risk management practices and supply chain threats, including key personnel details and their organization's policies. Specific sections address supply chain security, including verification processes and personnel security measures. The Software Producer Attestation form requires vendors to validate their secure development practices in accordance with NIST SP 800-218, specifying which practices they comply with, those they do not, and providing mitigation strategies and a Plan of Action & Milestones (POA&M) for any non-compliant practices. Overall, the document emphasizes the government's commitment to ensuring cybersecurity and risk management in software supply chains through rigorous documentation and assessment processes as part of federal grant and RFP applications. The instructions necessitate vendors' accountability and adherence to established cybersecurity standards, underlining the importance of secure software development in federal procurement.
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    Interactive Health Literacy Portal (IHLP) Pilot Program
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