Ombuds support contractor acquistion
ID: 80NSSC25887696QType: Combined Synopsis/Solicitation
Overview

Buyer

NATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNASA SHARED SERVICES CENTERSTENNIS SPACE CENTER, MS, 39529, USA

NAICS

Professional and Management Development Training (611430)

PSC

SUPPORT- ADMINISTRATIVE: OTHER (R699)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/e36c3eb04a144bd78b1528ce771d1615/view
Timeline
    Description

    The National Aeronautics and Space Administration (NASA) is seeking a contractor to provide Ombuds support services at its headquarters in Washington, D.C. The procurement is specifically aimed at small businesses and includes responsibilities such as developing consultation methods, delivering training for newly appointed Ombuds, and producing annual reports based on data analytics. This initiative is crucial for fostering a confidential and neutral environment for informal dispute resolution among employees, including civil servants and contractors. Interested vendors must submit their quotes by November 18, 2024, referencing tracking number 80NSSC25887696Q, and ensure compliance with federal regulations, including registration in the System for Award Management (SAM). For further inquiries, vendors can contact Shanna Patterson at shanna.l.patterson@nasa.gov.

    Point(s) of Contact
    Shanna Patterson
    shanna.l.patterson@nasa.gov
    Files
    Title
    Posted
    SATPC0037005 Tab 04 4 SOW..pdf
    The National Aeronautics and Space Administration (NASA) is seeking a consultant to provide Ombuds services at its headquarters. The Ombuds program focuses on confidentiality, neutrality, and informal dispute resolution for employees, including civil servants and contractors. The contractor will undertake various projects, including developing consultation methods, delivering training for newly appointed Ombuds, producing an annual report utilizing data analytics, and analyzing Ombuds survey results to create actionable reports. Additional responsibilities include communication support through articles and briefings, as well as revisions of the NASA Policy Directive. The contractor will also facilitate monthly meetings and manage a case management system for approximately 100-150 cases annually. Proposals will be evaluated based on technical expertise, past performance, and cost, with a focus on the contractor's understanding of workplace dynamics, experience with relevant training, and ability to produce agency reports. The contract period spans 12 months, with a possible one-year renewal.
    SATPC0037005 Tab 10 RFQ Open Market Template.pdf
    The National Aeronautics and Space Administration (NASA) has issued a Request for Quotation (RFQ) for the acquisition of Ombuds support contractor services. This procurement is designated for small businesses and outlines several key components, including the Statement of Work, Instructions to Offerors, and Quote Evaluation Criteria. Bids must be submitted by 11/18/2024, along with required documentation such as CAGE/UEI codes, delivery lead times, and contact information. Offerors must be registered in the System for Award Management (SAM) and comply with various provisions regarding telecommunications equipment and certifications concerning ownership and control. The proposal emphasizes the importance of maintaining compliance with federal regulations, including clauses related to the Buy American Act and certifications regarding business operations in restricted regions. Additionally, the document highlights the responsibilities of contractors in ensuring safety protocols and proper reporting of environmental impacts. This RFQ exemplifies NASA's commitment to engaging small businesses while adhering to competitive bidding processes and regulatory requirements within federal contracting practices.
    Lifecycle
    Title
    Type
    Ombuds support contractor acquistion
    Currently viewing
    Combined Synopsis/Solicitation
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