Virtualization Infrastructure Support
ID: 202500001Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS CUSTOMS AND BORDER PROTECTIONINFORMATION TECHNOLOGY CONTRACTING DIVISIONWASHINGTON, DC, 20229, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR) (DF01)

Original Source

https://sam.gov/workspace/contract/opp/8d6b00c25216471a94b808fd0ff18072/view
Timeline
    Description

    The Department of Homeland Security, specifically the U.S. Customs and Border Protection (CBP), is seeking qualified contractors to provide virtualization infrastructure support aimed at replacing its current VMware environment. The project focuses on modernizing the virtualization infrastructure to create a robust, scalable, and cost-effective platform that supports multi-cloud operations and advanced automation capabilities. This initiative is critical for enhancing operational efficiency and security, requiring compliance with federal regulations, including supply chain integrity and two-factor authentication for global access. Interested parties should contact Dawn Ford at dawn.m.ford@cbp.dhs.gov or Tiara Jones at Tiara.Jones@cbp.dhs.gov for further details, with the contract spanning four years and necessitating background investigations for all personnel involved.

    Point(s) of Contact
    Dawn Ford
    dawn.m.ford@cbp.dhs.gov
    Tiara Jones
    Tiara.Jones@cbp.dhs.gov
    Files
    Title
    Posted
    Virtualization SOO V6 11142025_RFI.pdf
    The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) seeks to modernize its virtualization infrastructure. The project aims to replace the current VMware-based environment with a scalable, cost-effective, and multi-cloud-capable platform supporting advanced automation. Key objectives include global two-factor authentication, support for on-premises and external cloud providers, software and training, managed services, and migration support from the legacy system. The solution must comply with federal security regulations, including supply chain integrity, and adhere to specific technical and security standards. Deliverables include project and quality assurance plans, risk management, and transition plans. The contract has a four-year period of performance, and all contractor personnel require a CBP background investigation and must be U.S. citizens.
    Virtualization SOO V6 11142025_RFI.v1.pdf
    The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) requires a robust, scalable, and cost-effective virtualization infrastructure to replace its current VMware environment. This initiative supports multi-cloud operations and advanced automation, encompassing platform modernization, automation capabilities, compatibility, security, software, licensing, migration, and training. The solution must support two-factor authentication globally, on-premises and external cloud providers, and adhere to strict supply chain integrity rules prohibiting software from certain countries. Key deliverables include a Project Management Plan, Quality Assurance Plan, Risk Management and Business Continuity Plan, and Transition-In/Out Plans. The contract spans four years and requires personnel to undergo background investigations and adhere to stringent security, data protection, and supply chain risk management policies.
    Lifecycle
    Title
    Type
    Virtualization Infrastructure Support
    Currently viewing
    Sources Sought
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