Learning Management System for Baldrige Performance Excellence Program (BPEP)
ID: 1333ND25QNB450016Type: Combined Synopsis/Solicitation
Overview

Buyer

COMMERCE, DEPARTMENT OFNATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGYDEPT OF COMMERCE NISTGAITHERSBURG, MD, 20899, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/2761f4f857344f1b8bdddd53924acb46/view
Timeline
    Description

    The Department of Commerce, specifically the National Institute of Standards and Technology (NIST), is seeking proposals for a cloud-based Learning Management System (LMS) to support the Baldrige Performance Excellence Program (BPEP). The LMS must be a commercial off-the-shelf solution capable of managing and delivering online training to approximately 400 users, with features including multi-user branding, mobile responsiveness, SCORM support, user engagement tracking, and comprehensive reporting capabilities. This initiative underscores the government's commitment to enhancing organizational performance through structured online learning and improving operational capabilities. Interested vendors should contact Monica Brown at monica.brown@nist.gov or call 301-975-0642 for further details, with proposals due by the extended deadline specified in the solicitation documents.

    Point(s) of Contact
    Monica Brown
    (301) 975-0642
    monica.brown@nist.gov
    Files
    Title
    Posted
    1333ND25QNB450016_AMENDMENT_1.pdf
    The document outlines a request for proposals (RFP) for a Learning Management System (LMS) intended for the Baldrige Performance Excellence Program (BPEP) at the National Institute of Standards and Technology (NIST). The LMS must support the delivery of online learning content, with features for managing user login, training staff, and compliance with security standards. The scope includes configuring a cloud-based environment capable of supporting 500 users, with provisions for system administration, content management, user experience, and reporting capabilities. Special requirements state the need for a secure hosting environment that meets industry standards, including multi-factor authentication. The contractor is responsible for system configuration, ongoing support, and training BPEP staff. The period of performance is set for 12 months, with a possible 12-month extension, and specific deliverables and payment terms are detailed. This RFP emphasizes the U.S. government's commitment to enhancing its educational programs through advanced technology while ensuring security and compliance with federal standards.
    1333ND25QNB450016_AMENDMENT_2.pdf
    The document outlines a Request for Proposal (RFP) for a Learning Management System (LMS) tailored for the Baldrige Performance Excellence Program (BPEP) at the National Institute of Standards and Technology (NIST). The LMS aims to deliver online learning content to various stakeholders, including examiners and judges, and must support up to 500 users with specific features such as cloud-based hosting, user account management, and compliance with NIST security standards. The scope includes the configuration of the LMS to support multiple user roles, security features like multi-factor authentication, and reporting capabilities for user engagement and course attendance. The contractor is expected to provide installation, training, and ongoing support. The document also delineates payment terms, requiring invoices to be submitted post-installation and acceptance, and includes detailed clauses regarding compliance with federal regulations, including provisions related to telecommunication services and entity ownership. Overall, the RFP seeks a vendor capable of delivering a robust LMS solution while adhering to specific security and usability standards, demonstrating a commitment to improving educational tools within federal programs.
    1333ND25QNB450016.pdf
    The document outlines a Request for Proposal (RFP) for a Learning Management System (LMS) to support the Baldrige Performance Excellence Program (BPEP) at the National Institute of Standards and Technology (NIST). It details requirements for a commercial off-the-shelf LMS that can manage and deliver virtual training to approximately 400 users, including system configuration, user roles, and security measures compliant with NIST standards. Key features sought include multi-user branding capabilities, mobile responsiveness, SCORM support, user engagement tracking, and report generation. The proposal also specifies the scope of work, which includes onboarding, system customization, ongoing support, and necessary training for administrative users. Payment terms and conditions are specified, emphasizing a 30-day acceptance period post-installation and stipulating no advance payments. Compliance with federal regulations regarding telecommunications equipment is mandated, ensuring no use of prohibited services or equipment. This RFP highlights the U.S. government's initiative to enhance organizational performance through structured online learning, demonstrating a commitment to technology adoption in improving operational capabilities.
    Amendment 2_Response to LMS Questions.pdf
    The document outlines the government's request for proposals (RFP) regarding a Learning Management System (LMS) specifically for training Baldrige examiners in the Baldrige Performance Excellence Program. The government specifies its preference for Moodle or Totara platforms, detailing technical requirements, including integration with OKTA for authentication and a preference for AWS cloud hosting. Major deadlines are outlined, including a planned vendor decision as technical evaluations conclude and a go-live date targeted within three months after launch. The government does not require pre-built content, historical data migration, or integration with external content providers, focusing instead on internal content created by designated staff. Financial aspects state that the contractor should provide a firm fixed price for services without disclosing a budget. Evaluation for proposals will be based on technical acceptability and price, with no special considerations given to early-stage companies. The overall focus of the document emphasizes establishing a suitable LMS for efficient training delivery to a volunteer workforce, ensuring compliance and functionality critical for the government’s needs.
    Baldrige_LMS_Requirements_2025.xlsx
    The document outlines a Request for Proposal (RFP) seeking a comprehensive learning management system designed for continuous monitoring and support of a private AWS instance, compliant with NIST SP 800-53 and SOC 2 guidelines. Key functionalities include multi-factor authentication integration with OKTA or Login.gov, customizable user experiences, user group management, and content assignment capabilities. The system should facilitate course creation, including multimedia and virtual instructor-led options, track progress, and issue completion certificates. It emphasizes robust security, including phishing-resistant MFA, and mobile-responsive design for accessibility. Reporting features must include user engagement metrics and the ability for instructors to manage and record grades efficiently. Additionally, self-service and communication tools for users are mandated. This RFP aims to secure a versatile and secure educational platform conducive to both administrative and learner needs within government contexts, aiming for improved educational efficiency and compliance.
    LMS Demonstration 2025.xlsx
    The document outlines a Request for Proposal (RFP) for a comprehensive learning management system (LMS) aimed at facilitating digital education and training. Key functionalities include user account management, system administrator roles, and communication capabilities within and outside the system. The system allows for the creation, tracking, and management of various courses, including multimedia and instructor-led options. A key feature is the ability to generate dynamic reports on user and course engagement, along with a robust gradebook that enables instructors to monitor student performance effectively. Additional functionalities include a file manager for content management, support for asynchronous communication, customizable branding, and self-service capabilities for learners. The platform also facilitates the creation of learning paths, the issuance of completion certificates, and transcript management for users. The emphasis on a mobile responsive design and user-friendly reporting tools highlights the system’s adaptability to meet the diverse needs of educational institutions and organizations. This RFP signifies the government's commitment to enhancing digital learning infrastructure and workforce training programs to improve engagement and educational outcomes.
    Response to Questions_Amendment_3.pdf
    Amendment #3 outlines requirements related to a government Request for Proposals (RFP) concerning the implementation of a Learning Management System (LMS) on Amazon Web Services (AWS). The government mandates the use of an AWS E2 cloud environment, clarifying that public AWS regions are acceptable due to the low criticality level of the system. The responsibility for providing the cloud hosting environment lies with the vendor. Importantly, the amendment states that a cybersecurity Authority-to-Operate (ATO) is not required for the LMS even though it will operate on a FedRAMP-authorized environment. Consequently, the contractor does not need to develop documentation supporting ATO compliance, and the vendor is not tasked with engaging a Third-Party Assessment Organization (3PAO) for security controls assessment. Key schedule and deadline constraints for procurement of the ATO are left unspecified. This document is essential for clarifying roles, responsibilities, and security requirements in the context of federal acquisitions and compliance processes.
    Response to Vendors Questions_AMENDMENT_1.docx
    The document addresses inquiries related to the Combined Synopsis/Solicitation (1333ND25QNB450016). It clarifies that there is no incumbent contract for the specified services, although a previous contractor, Four, LLC, performed similar duties under contract NNG15SC73B/1333ND23FNB180123. A section of the solicitation erroneously included a requirement for an Excel file demonstration, which has been removed in a revised Statement of Work (SOW) posted on SAM.gov. The procurement is designated as a 100% small business set-aside according to the designated NAICS code, allowing participation from all qualifying small businesses. Additionally, the contractor must establish a firm fixed price for the requested services without any disclosed budget details. This document serves to clarify potential bidders' questions and reinforce transparency surrounding this procurement opportunity, which aims to ensure equitable access for small businesses.
    Lifecycle
    Title
    Type
    Learning Management System for Baldrige Performance Excellence Program (BPEP)
    Currently viewing
    Combined Synopsis/Solicitation
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