Platform Site Reliability Engineering (SRE) Setup and Support
ID: 2032H5-25-Q-SRE1Type: Sources Sought
Overview

Buyer

TREASURY, DEPARTMENT OF THEINTERNAL REVENUE SERVICENATIONAL OFFICE - PROCUREMENT OITANEW CARROLLTON, MD, 20706, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - PLATFORM AS A SERVICE: DATABASE, MAINFRAME, MIDDLEWARE (DH10)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/61eadc4e268a455abf3eb83996affe8d/view
Timeline
    Description

    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking contractors for a Platform Site Reliability Engineering (SRE) Setup and Support initiative aimed at enhancing the agency's digital transformation efforts. The primary objectives include automating development processes, improving application reliability, and implementing service-level objectives to ensure efficient performance and security management across cloud-native applications. This procurement is critical for the IRS as it strives to streamline operations, enhance user experiences, and align IT solutions with strategic enterprise goals through modernized systems. Interested parties should contact Luzmila V. George at luzmila.v.george@irs.gov or Greg Lombardozzi at Greg.J.Lombardozzi@irs.gov for further details, with responses to the sources sought notice encouraged before the deadline of December 20, 2024.

    Point(s) of Contact
    Luzmila V. George
    (706) 358-0903
    luzmila.v.george@irs.gov
    Greg Lombardozzi
    Greg.J.Lombardozzi@irs.gov
    Files
    Title
    Posted
    DRAFT PWS_ Platform Site Reliability Eng Setup Spt 5000204829.docx
    The Internal Revenue Service (IRS) is seeking contractors for a Platform Site Reliability Engineering (SRE) Setup and Support program via this request for proposal (RFP). The initiative aims to enhance the agency's digital transformation by improving the reliability and automation of development processes across its cloud-native applications. This entails developing infrastructure for efficient application deployment, monitoring, and troubleshooting to ensure seamless performance and security management. Key objectives include shortening Mean-Time-To-Repair (MTTR); implementing automation for DevOps workflows; enhancing security measures; and fostering a culture of continuous improvement. The SRE approach will employ industry-standard metrics to evaluate and enhance software delivery, while also requiring collaboration with various IRS stakeholders to align IT solutions with strategic enterprise goals. The contractual scope encompasses various tasks such as program management, technical integration, operational support, and transition efforts to ensure effective delivery and maintenance of modernized systems. Successful bids are crucial as the IRS aims to streamline processes and elevate user experiences, evident in its commitment to revising architectural frameworks and adopting cloud-based solutions with a focus on technology advancements.
    Lifecycle
    Title
    Type
    Platform Site Reliability Engineering (SRE) Setup and Support
    Currently viewing
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