The National Institutes of Health (NIH), specifically the National Institute of Allergy and Infectious Diseases (NIAID), is seeking quotes for a 12-month maintenance and service contract for the Cytek Aurora 5 Laser and Sample Loader, under solicitation number RFQ-NIAID-25-2252494. The contract, which will commence on February 1, 2025, and run through January 31, 2026, requires vendors to provide two preventative maintenance visits, on-site service response within 48 hours for non-functional instruments, and 24-hour technical support, ensuring the reliable operation of critical laboratory equipment. Interested vendors must demonstrate factory training and certification for personnel, guarantee access to original manufacturer software and parts, and submit their quotes via the NIAID electronic Simplified Acquisition Submission System (eSASS) by January 17, 2025, at 1:00 PM EST. For further inquiries, vendors can contact Kimberly Rubio at kimberly.rubio@nih.gov or by phone at 301-761-6892.