Captioning Services CART
ID: 36C25725Q0074Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF257-NETWORK CONTRACT OFFICE 17 (36C257)ARLINGTON, TX, 76006, USA

NAICS

Court Reporting and Stenotype Services (561492)

PSC

SUPPORT- ADMINISTRATIVE: COURT REPORTING (R606)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is soliciting proposals for captioning services, specifically Communication Access Real-Time Translation (CART), for the North Texas Veterans Healthcare System. The contractor will be responsible for providing both remote and on-site captioning services, ensuring compliance with operational standards and the security of all data as mandated by VA directives. This contract, valued at an estimated $19 million, is set to run from December 9, 2024, to June 9, 2025, with proposals due by November 20, 2024. Interested parties, particularly Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), should direct inquiries to Ivan T. Torres at Ivan.torres1@va.gov or Donald D. Smith at donald.smith10@va.gov.

    Point(s) of Contact
    Ivan T. Torres
    Ivan.torres1@va.gov
    Donald D Smith
    donald.smith10@va.gov
    Files
    Title
    Posted
    The document outlines a solicitation from the Department of Veterans Affairs (VA) for captioning services for the North Texas Veterans Healthcare System. The contract, with an estimated total award amount of $19 million, is set between December 9, 2024, and June 9, 2025, and addresses both remote and on-site captioning needs. Offerors must submit proposals by November 20, 2024, detailing pricing, service descriptions, and compliance with Federal acquisition regulations. The contractor is required to comply with operational standards, ensuring the security and privacy of all data, as outlined by VA directives. Key provisions include a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and the requirement for electronic submission of invoices. The contractor will utilize Communication Access Real-Time Translation (CART) technology for optimal service delivery. The document emphasizes that all data produced belongs to the U.S. Government, stipulating that the contractor must not retain any non-public information post-contract. Overall, this solicitation showcases the VA's commitment to providing accessible services to veterans while adhering to competitive procurement practices and promoting small businesses.
    The Department of Veterans Affairs (VA) is seeking information for Court Reporting and Stenotype Services through this Sources Sought Notice. The required services include remote captioning and, if necessary, on-site captioning at the North Texas (Dallas) Healthcare Center. The contractor will utilize Communication Access Real-time Translation (CART) to provide real-time captions via Microsoft Teams, with the possibility of physical attendance depending on the context of the meetings. The anticipated contract period is from December 9, 2024, to June 9, 2025, with estimated service hours of 780 for remote and 8 for on-site captioning. Interested contractors are encouraged to submit their capabilities, including company size status, examples of previous similar work, and relevant certifications by October 30, 2024. However, this notice does not constitute a solicitation for proposals; rather, it serves as a preliminary market research tool. Potential contractors must be registered with the System for Award Management (SAM) and are responsible for their own submission expenses. All gathered information will remain confidential, and responses are to be submitted to the specified contact via email. This initiative reinforces the VA's commitment to providing accessible services for its clients.
    Lifecycle
    Title
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    Captioning Services CART
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