The Performance Work Statement (PWS) details a non-personnel services contract for routine maintenance of the Orbis Micro-EDXRF system produced by EDAX, Inc., the sole provider for its parts and services. The contractor is responsible for maintenance, on-site repairs, and the provision of necessary personnel and equipment over a three-year period, with one base year and two option years. A significant emphasis is placed on quality control and assurance, mandating that the contractor ensures performance compliance and submits a Quality Control Plan within ten days post-award. Security requirements are outlined, necessitating background checks and specific training for contractor personnel accessing government facilities. The contractor is required to maintain a capable workforce and respond to emergency service calls within 48 hours. Regular progress meetings will facilitate communication regarding performance. This document underscores the government's expectations for effective service delivery while adhering to safety and security standards, aligning with federal regulations and acquisition policies.