BBCS Software License and Maintenance Support Services
ID: 25-004074Type: Presolicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFNATIONAL INSTITUTES OF HEALTHNATIONAL INSTITUTES OF HEALTH - CCBETHESDA, MD, 20892, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - APPLICATION DEVELOPMENT SOFTWARE (PERPETUAL LICENSE SOFTWARE) (7A20)
Timeline
    Description

    The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking to procure software license and maintenance support services from BBCS Corporation for its Department of Transfusion Medicine (DTM). The contract will cover the renewal of annual maintenance and support for critical software applications, including ABO Express, ABO Wheels, ABO Lab, and ABO Quick Pass, which are vital for blood collection, manufacturing, testing, and inventory management operations. This renewal is essential for the uninterrupted functioning of NIH's blood banking services, emphasizing the importance of maintaining vendor relationships to support healthcare operations. Interested vendors can contact Shasheshe Goolsby at shasheshe.goolsby@nih.gov or call 301-827-4879 for further details, with the contract period running from March 4, 2025, to March 3, 2026.

    Point(s) of Contact
    Files
    Title
    Posted
    This Statement of Work (SOW) outlines the renewal of annual maintenance and support services provided by BBCS Corporation for NIH's Department of Transfusion Medicine (DTM). The software, including ABO Express, ABO Wheels, ABO Lab, and ABO Quick Pass, is essential for DTM operations, facilitating blood collection, manufacturing, testing, and inventory management. The agreement spans from March 4, 2025, to March 3, 2026. Key elements include general requirements for software maintenance, mandatory tasks with specific deliverables, and a commitment not to access NIH systems for support or data, ensuring no exposure to personally identifiable information (PII) or protected health information (PHI). Payment will adhere to the Prompt Payment Act, and the vendor’s personnel must possess relevant experience and knowledge. The document emphasizes the vendor’s role in providing maintenance support without on-site installation or access to systems, maintaining confidentiality and security throughout the process. This renewal is critical for the continued functioning of NIH’s blood banking services, highlighting the importance of vendor relationships in supporting vital healthcare operations.
    Lifecycle
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