J065--Service Plan for ScriptPro Robotic Prescription Dispensing System (Pharmacy/Jackson)
ID: 36C25625Q0304Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF256-NETWORK CONTRACT OFFICE 16 (36C256)RIDGELAND, MS, 39157, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Original Source

https://sam.gov/opp/9d3f67b55439483a816530b21484e781/view
Timeline
    Description

    The Department of Veterans Affairs, through its Network Contracting Office 16, is seeking qualified vendors to provide a Service Plan for the ScriptPro Robotic Prescription Dispensing System at the Veterans Healthcare System of the Ozarks in Fayetteville, Arkansas. This procurement involves a non-personnel services contract that includes a Base Year and four one-year option periods, requiring comprehensive support services such as 24/7 Help Desk assistance, on-site repairs, preventive maintenance, and software and drug database updates to ensure the operational integrity of the ScriptPro systems. The selected contractor must demonstrate access to Original Equipment Manufacturer (OEM) parts and compliance with the Non-Manufacturer Rule, as the VA does not accept grey market items. Interested vendors are encouraged to submit their responses by December 27, 2023, including details about equipment origins, business classifications, and estimated pricing, to Reggie Clark at reginald.clark@va.gov.

    Point(s) of Contact
    REGGIE CLARKContracting Officer
    (601) 206-7054
    reginald.clark@va.gov
    Files
    Title
    Posted
    36C25625Q0304.docx
    The Department of Veterans Affairs Network Contracting Office 16 has issued a Sources Sought Notice regarding the procurement of ScriptPro Service and Maintenance for the Robotic Prescription Dispensing System. This non-personnel services contract is aimed at ensuring the operational integrity of ScriptPro systems through a Base Year and four additional option years. Required services include 24/7 Help Desk support, on-site repair, preventive maintenance, software and drug database updates. The bidding vendors need to demonstrate their capabilities, including access to OEM parts, and should not use grey market items. The notice seeks industry information to guide contract strategies and facilitate market research. Vendors are expected to submit responses by December 27, 2023, including details about equipment origins, business classifications, and pricing estimates. The analysis essential for this procurement will inform the VA's approach to finalize the solicitation, ensuring it aligns with operational requirements and quality standards.
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