Alma/Primo VE Library Services Platform and Discovery System
ID: 75N97025Q00006Type: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFNATIONAL INSTITUTES OF HEALTHNATIONAL INSTITUTES OF HEALTH NLMBETHESDA, MD, 20892, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR) (DD01)
Timeline
    Description

    The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking qualified vendors to provide a cloud-based Library Services Platform (LSP) and Discovery System (DS) for the National Library of Medicine (NLM). This procurement aims to enhance the management and accessibility of biomedical information by replacing outdated systems with modern, FedRAMP-compliant technology, supporting critical library functions such as cataloging, acquisitions, circulation, and user management. The selected contractor will be responsible for delivering a configurable system that adheres to federal standards, including Section 508 for accessibility, with a firm fixed-price contract for a 12-month base period and options for extension. Interested parties must respond to the presolicitation notice by providing detailed organizational information and past performance references, and they should contact Kathy Elliott at Elliottk@mail.nih.gov or 301-827-7354 for further inquiries.

    Point(s) of Contact
    Files
    Title
    Posted
    The National Library of Medicine (NLM) intends to procure maintenance services for the Alma/Primo VE Library Services Platform and Discovery System on a sole source basis from Ex Libris (USA) Inc. The procurement is aimed at ensuring continuous operation of critical library functions, including cataloging, acquisitions, circulation, user management, and analytics, in alignment with the NLM's Strategic Plan for a sustainable digital ecosystem. The contract is expected to begin on June 7, 2025, with multiple option periods extending to June 6, 2030. Due to Ex Libris's exclusive rights and federally authorized system capabilities, transitioning to a different Library Services Platform (LSP) would impose significant implementation challenges and costs on NLM, including staff retraining and operational downtime. The document outlines the procedural requirements for interested parties to respond to this presolicitation notice, stating that responses should provide detailed organizational information and past performance references. However, submitting a response does not guarantee a contract, as the government's decision to proceed remains discretionary. All interested firms must be registered with the System for Award Management (SAM) and submit responses by the specified deadline.
    The document outlines a Statement of Work (SOW) for procuring a cloud-based Library Services Platform (LSP) and Discovery System (DS) for the National Library of Medicine (NLM). The aim is to enhance the management and accessibility of biomedical information by replacing outdated systems with modern, FedRAMP-compliant technology. Key components include comprehensive integration capabilities, data management regarding acquisitions, metadata, digital assets, and user management. The contractor is expected to deliver a configurable system that provides robust support for library functions like acquisitions, circulation, and electronic resource management. Regular updates, user interface customization, and adherence to federal standards such as Section 508 for accessibility are mandated. Performance will be evaluated based on technical capabilities, service support, and related corporate experience, with a firm fixed-price contract for a 12-month base period and subsequent options. The document emphasizes meticulous adherence to government compliance and security protocols, ensuring that the new system aligns with federal requirements for data management and access. Overall, this procurement aims to advance NLM's mission of disseminating critical biomedical information effectively to researchers and the public.
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