Alma/Primo VE Library Services Platform and Discovery System.
ID: 75N97025Q00006Type: Presolicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFNATIONAL INSTITUTES OF HEALTHNATIONAL INSTITUTES OF HEALTH NLMBETHESDA, MD, 20892, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR) (DD01)

Original Source

https://sam.gov/opp/c698ef25bdb0499c99903224a54c8069/view
Timeline
    Description

    The Department of Health and Human Services, specifically the National Institutes of Health (NIH), is seeking to procure maintenance services for the Alma/Primo VE Library Services Platform and Discovery System on a sole source basis from Ex Libris (USA) Inc. This procurement aims to support the NIH's strategic goals by maintaining a sustainable digital ecosystem and enhancing user engagement with its biomedical collection. The contract, classified under NAICS Code 541519, will follow simplified acquisition procedures with a performance period from June 7, 2025, to June 6, 2030, including several option years. Interested firms must submit their capabilities by March 17, 2025, to Kathy Elliott at Elliottk@mail.nih.gov or by phone at 301-827-7354, ensuring compliance with federal regulations.

    Point(s) of Contact
    Kathy Elliott
    (301) 827-7354
    Elliottk@mail.nih.gov
    Files
    Title
    Posted
    Pre-Solicitation Notice - Alma Primo VE_03-07-2025.pdf
    The National Library of Medicine (NLM) intends to procure maintenance services for the Alma/Primo VE Library Services Platform and Discovery System on a sole source basis from Ex Libris (USA) Inc. This system consolidates multiple library functions including catalog management, resource tracking, user account management, and analytics. The procurement is necessary to support the NLM’s strategic goals of maintaining a sustainable digital ecosystem and improving engagement and outreach. The contract, classified under NAICS Code 541519, will follow simplified acquisition procedures with a proposed performance period from June 7, 2025, to June 6, 2030, including several option years. Ex Libris holds exclusive rights to the platform, which has necessary federal authorizations for security compliance. The document outlines a sole source justification, emphasizing that transitioning to a new platform would impose substantial burdens on staff and resources. Responses to this pre-solicitation notice are requested by March 17, 2025, detailing the capabilities of interested firms. All responses should comply with federal regulations and must be submitted electronically. The NLM aims to contract with a qualified provider to ensure uninterrupted services and support.
    Sources Sought_Pre-Sol_Notice - Alma Primo VE_FINAL 11.14.2024.pdf
    The National Library of Medicine (NLM) intends to procure maintenance services for the Alma/Primo VE Library Services Platform and Discovery System on a sole source basis from Ex Libris (USA) Inc. The procurement is aimed at ensuring continuous operation of critical library functions, including cataloging, acquisitions, circulation, user management, and analytics, in alignment with the NLM's Strategic Plan for a sustainable digital ecosystem. The contract is expected to begin on June 7, 2025, with multiple option periods extending to June 6, 2030. Due to Ex Libris's exclusive rights and federally authorized system capabilities, transitioning to a different Library Services Platform (LSP) would impose significant implementation challenges and costs on NLM, including staff retraining and operational downtime. The document outlines the procedural requirements for interested parties to respond to this presolicitation notice, stating that responses should provide detailed organizational information and past performance references. However, submitting a response does not guarantee a contract, as the government's decision to proceed remains discretionary. All interested firms must be registered with the System for Award Management (SAM) and submit responses by the specified deadline.
    Statement of Work - Library Sertvices_Alma Primo VE 11-14-2024.pdf
    The National Library of Medicine (NLM) seeks to procure a FedRAMP-compliant cloud-based Library Services Platform (LSP) and Discovery System (DS) aimed at enhancing the management and accessibility of its comprehensive biomedical collection. This Statement of Work (SOW) outlines the project’s objectives, scope, key requirements, and the expected deliverables. The chosen contractor must provide a customizable, secure solution that integrates with existing systems, while offering robust functionalities, including acquisitions, metadata management, user management, e-resource management, and fulfillment services. Each requirement is detailed, emphasizing the need for comprehensive workflows and user-friendly interfaces for both staff and patrons. Additionally, the SOW highlights the importance of ongoing support, maintenance, and adherence to federal security regulations. The bidding process will prioritize technical capabilities, service support, and corporate experience, ensuring that the selected vendor can meet NLM’s needs effectively. The contract will span 12 months with four optional extensions, ensuring a sustained partnership in advancing NLM's mission to disseminate biomedical information.
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