The Army Program Director-Base Emergency Communications Systems (PD-BECS) Army Public Safety Answering Point (PSAP) Modernization
ID: W15P7T-25-PSAP1Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW6QK ACC-APGABERDEEN PROVING GROU, MD, 21005-1846, USA

Original Source

https://sam.gov/opp/2b030fab51da4097a41ae033e50766a5/view
Timeline
    Description

    The Department of Defense, through the Army Program Director-Base Emergency Communications Systems (PD-BECS), is seeking qualified vendors to engineer, furnish, and install advanced Computer-Aided Dispatch (CAD), Next Generation 9-1-1 Call Handling Systems (NG-911 CH), and NG-911 Location Information Services (LIS) as part of the Public Safety Answering Point (PSAP) Modernization initiative. This modernization effort aims to enhance emergency response capabilities across thirty-eight Army installations, ensuring compliance with the latest NG-911 i3 Standard and improving interoperability with existing systems. Interested parties are encouraged to respond to the Sources Sought notice by submitting their qualifications and relevant experience by the close of business on February 13, 2025, to the designated contacts, Walker Bazemore and Katia Lacoste, via email.

    Point(s) of Contact
    Walker Bazemore
    walker.d.bazemore.civ@army.mil
    Katia Lacoste
    katia.lacoste.civ@army.mil
    Files
    Title
    Posted
    PSAP Modernization RFI-Feedback to Respondents 03242025.docx
    The document outlines questions and responses from government Request for Information (RFI) processes regarding call-handling and public safety technology solutions across various installations. Key inquiries from multiple respondents, including Red River, Oracle, Motorola, Mark 43, and AKIMA, focus on essential technical details, system requirements, deployment strategies, and funding considerations for the proposed solutions. The government's responses indicate that many specific details, including technical specifications, funding sources, and procurement strategies, will be unveiled in a forthcoming formal solicitation. Aspects such as the capabilities needed at each site, the integration of existing systems, and cybersecurity considerations were highlighted across different queries. Notably, questions regarding installation readiness, the number of dispatchers, equipment requirements, and GIS mapping completeness were raised by several vendors, reflecting a common need for clarity on logistical and operational factors influencing the proposal submissions. Overall, this RFI process serves to gather essential information before the formal solicitation, underlining the complexity and requirements of implementing Next Generation 911 (NG911) systems in a structured and compliant manner.
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