USPS EEO Investigative Services October 2024 Solicitation
ID: 2B-25-A-0003Type: Solicitation
Overview

Buyer

POSTAL SERVICEPOSTAL SERVICESUPPLIES MATERIAL MGMTPHILADELPHIA, PA, 19197, USA

NAICS

Investigation and Personal Background Check Services (561611)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)
Timeline
    Description

    The United States Postal Service (USPS) is soliciting proposals for Equal Employment Opportunity (EEO) Investigative Services, aimed at conducting investigations into discrimination complaints and harassment allegations. Contractors will be responsible for preparing Reports of Investigations (ROI) in compliance with EEOC guidelines and USPS standards, ensuring a fair and confidential investigation process. This opportunity is critical for maintaining workplace integrity and addressing employee grievances effectively. Interested candidates must submit their proposals, including a resume and responses to evaluation criteria, by the specified deadlines, and can contact Carrie Barker at carrie.barker@usps.gov or Russell Jacobs at Russell.b.Jacobs2@usps.gov for further information.

    Point(s) of Contact
    Files
    Title
    Posted
    The U.S. Postal Service (USPS) is seeking proposals from qualified individuals to provide Equal Employment Opportunity (EEO) Investigator Services. Contractors will conduct investigations into harassment allegations following EEOC guidelines and USPS standards. Proposals must adhere to specific submission instructions and formatting requirements, and non-compliance will result in disqualification. It is crucial that candidates demonstrate their qualifications through a detailed proposal, including a resume, evaluation criteria responses, and a questionnaire. The evaluation process involves a skills class, with costs borne by the candidates. Successful applicants will receive an IDIQ Ordering Agreement and must complete an assigned case within 60 days, subject to probation. The competitive selection process stresses performance evaluation, and contracts are not awarded to disbarred or current USPS employees. This RFP outlines the USPS's commitment to maintaining a fair and confidential investigation procedure while ensuring qualified candidates contribute effectively to the organization.
    The document outlines the revised fee structure for services provided by the NEEOISO, effective September 15, 2022. It details various fees associated with services such as investigations, amendments, counseling, mediation, and final agency decisions. Key fees include $1,400 for investigations, $600 for the first amendment, $2,400 for consolidated cases, and $800 for mediation. Additionally, incentives for expedited services range from $100 to $600, depending on the specific service. This fee structure aims to streamline the financial aspects of the agency's operations, encouraging timely handling of cases while specifying costs associated with different services. Overall, the document serves as a comprehensive guide for understanding the expenses related to EEO services, crucial for federal and local stakeholders involved in RFPs and grant applications related to equal employment opportunities.
    The document is a set of instructions for participants in the National EEO Investigative Services Office's training on investigatory writing skills. It outlines a questionnaire that requires an analysis of a sample Equal Employment Opportunity (EEO) case file. Participants are instructed to read through two primary components, the EEO Basics Packet and the Sample Case, before answering detailed questions related to an investigation. Key elements to be addressed in the questionnaire include identifying important dates, parties involved, claims of discrimination, and summaries of both the complainant’s and management’s versions of events for two separate claims. Additionally, the document requires participants to list relevant exhibits and describe the complainant's requested remedies. The focus is on thorough, concise responses that include attention to grammar and detail. This exercise aims to assess and enhance the investigatory writing skills necessary for effective EEO investigations, highlighting critical aspects of procedural documentation and analysis in government investigations.
    The United States Postal Service's National EEO Investigative Services Office provides a comprehensive guide detailing the processes concerning Equal Employment Opportunity (EEO) complaints. The document outlines critical threshold issues that need to be satisfied for a complaint to be investigated, such as the necessity for claims to demonstrate adverse employment actions related to protected statuses, including race, age, disability, and retaliation. Key theories of discrimination outlined include disparate treatment, non-selection, disability discrimination, religious accommodation denial, retaliation, harassment, and sexual harassment. Each theory has specific prima facie elements to establish a claim, after which the onus shifts to the agency to provide legitimate non-discriminatory reasons for its actions. Strict time limits are imposed for initiating counseling and filing formal complaints. The document also explains processes for amendments, consolidations of complaints, bases for dismissals, and definitions pertinent to EEO cases. It additionally emphasizes the importance of avoiding fragmentation in claims and provides insights on processing conflict-related complaints, maintaining the integrity and effectiveness of the EEO complaint process. This guide thus serves as a critical resource for understanding EEO complaint procedures and ensuring compliance with federal regulations.
    The Postal Service is seeking individual contractors for EEO Investigator roles through a solicitation process. Offers will be evaluated based on technical capabilities and past performance, with an emphasis on the applicant's ability to handle specified tasks independently. Applicants must possess required equipment, excellent computer skills, familiarity with federal EEO procedures, and must demonstrate a capacity for organizational and administrative tasks. Specific evaluation criteria include educational background, technical skills in software applications such as Microsoft Word and Adobe Acrobat, knowledge of federal sector EEO complaints, and investigative experience. Successful applicants will undergo initial evaluations and must complete required exercises and eLearning courses to qualify. Participation necessitates U.S. citizenship or permanent resident status, and a successful background check is mandatory. Ultimately, applicants completing the training and meeting minimum performance standards will be eligible for contracted positions without submitting price proposals. Importantly, the Postal Service does not reimburse applicants for any associated costs, and contract awards are contingent upon successful course completion.
    The document outlines the representations and certifications required from offerors in relation to government contracting, specifically focusing on their business characteristics and compliance with ethical standards. Key sections include: 1. **Business Organization Type**: Offerors must classify their business as one of several types (e.g., corporation, partnership, nonprofit) and indicate if they are a small business or belong to minority or woman-owned categories. 2. **Certification of Independence**: Offerors certify that their price proposals are independently determined without collusion, ensuring fair competition. 3. **Nonsegregated Facilities**: A commitment to maintaining nonsegregated facilities for employees is required, reinforcing equal opportunity compliance. 4. **Debarment Certification**: For offers over $100,000, offerors must confirm they are not debarred or involved in serious legal issues, ensuring accountability and transparency. 5. **Formal W-9 Requirements**: Offerors must provide their U.S. Taxpayer Identification Number, linking tax responsibilities to the proposal. This certification process helps maintain integrity and fairness in government contracting, while ensuring compliance with equal opportunity standards. The detailed requirements emphasize the importance of ethical conduct, legal compliance, and clear representation of the offeror's business status in federal and state procurement practices.
    The USPS EEO Investigator Services RFP requests potential candidates to submit a resume or equivalent documentation, not exceeding two pages. Applicants must include their name, email address, and phone number as part of the resume. Additionally, it's emphasized that the resume must follow specific formatting requirements detailed in the Proposal Instructions. This document serves as a guideline for individuals interested in providing Equal Employment Opportunity investigative services to the United States Postal Service, ensuring that submissions are consistent and meet established criteria. The emphasis on a clear and structured resume highlights the importance of professionalism and organization in federal contracting opportunities.
    The United States Postal Service (USPS) issued a Statement of Work (SOW) for EEO services, encompassing Counseling and Mediation Services, Final Agency Decision Services, and Investigation Services. The objective is to process discrimination complaints and harassment allegations in adherence with EEOC regulations, guaranteeing fair and timely resolutions. Each service outlined has defined protocols, including scope, performance, and reporting requirements. For Final Agency Decisions, suppliers must prepare comprehensive write-ups on discrimination claims, while Counseling and Mediation requires advisors to assist attendees in understanding their rights and seeking resolutions. The Investigation Services involve formal complaint investigations and the preparation of Reports of Investigation, detailing findings and supporting evidence. The document also specifies various training requirements for suppliers, guidelines for submitting reports, and performance evaluations based on quality and timeliness. It integrates various applicable laws and regulations governing employment discrimination, emphasizing the USPS's commitment to upholding equal opportunity standards. This SOW serves as a framework to ensure accountability and efficiency in handling workplace discrimination complaints within federal agencies.
    The document outlines a solicitation for Postal Service contracts focusing on EEO contract investigators. It details application requirements, provisions, and evaluation criteria for offerors, emphasizing the need for independent work performed by individuals rather than firms. Key aspects include acknowledgment of amendments, invoice compliance, privacy considerations, and provisions regarding supplier clearance and the prohibition of employing former Postal Service executives. Offerors must demonstrate specific skills, such as proficiency with software applications and knowledge of federal employment regulations. The evaluation process prioritizes past performance and technical capability, requiring participants to complete pre-work assignments to qualify for interviews. The contracting terms include indemnification clauses, dispute resolution via the Contract Disputes Act, and adherence to privacy protection standards. The comprehensive approach encapsulates Postal Service objectives, ensuring qualified and accountable contractors for EEO investigations, underscoring commitment to integrity in operations.
    The file provides an overview of the solicitation process for the United States Postal Service's (USPS) Equal Employment Opportunity (EEO) Investigative Services. It addresses frequently asked questions from potential contractors about application procedures, class requirements, and security clearances. There is no cap on the number of individuals that can receive awards, as long as they meet specific qualifications, including proposal evaluations and security clearances. The application period spans around four months, and individuals interested in applying can do so through the sam.gov platform. The class for investigators is conducted online over two weeks, requiring full attention and specific technical capabilities. Furthermore, security clearances entail individual responsibility for background checks and drug testing costs. The document stresses the importance of attention to detail, following instructions carefully in applications, and encourages unsuccessful applicants to reapply after addressing previous application weaknesses. Overall, this file serves to guide potential contractors through the application process for USPS EEO Investigative roles within the context of federal solicitations.
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