J065--Thermo Fisher Scientific Services and Support Contract LIFE TECHNOLOGIES Intent to Sole Source
ID: 36C24525Q0174Type: Special Notice
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF245-NETWORK CONTRACT OFFICE 5 (36C245)LINTHICUM, MD, 21090, USA

NAICS

Analytical Laboratory Instrument Manufacturing (334516)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Original Source

https://sam.gov/opp/2103acea08334a6094526c20ba3d9b26/view
Timeline
    Description

    The Department of Veterans Affairs (VA) intends to award a sole source contract for services and support related to Thermo Fisher Scientific equipment at the Washington DC Veterans Affairs Medical Center (VAMC). The contract encompasses comprehensive support for the Ion Reporter Server System, Ion Chef, Ion S5 sequencer, and 3500 Genetic Analyzers, requiring the contractor to provide 24/7 remote support, software updates, maintenance, training, and adherence to manufacturer standards to protect patient information. This procurement is critical for maintaining high-quality technical support and compliance with operational standards in VA medical facilities. Interested parties may contact Trever Turcotte at Trever.Turcotte@va.gov or 240-215-8892 for further information, with the contract expected to commence on February 1, 2025, and run through January 31, 2030, including a base year and four optional extensions.

    Point(s) of Contact
    Trever TurcotteContracting Officer
    (240) 215-8892
    Trever.Turcotte@va.gov
    Files
    Title
    Posted
    36C24525Q0174.docx
    The Department of Veterans Affairs (VA) is issuing a Special Notice of Intent to Sole Source a contract for the services and support of Thermo Fisher Scientific equipment at the Washington DC Veterans Affairs Medical Center (VAMC). The required services include support for the Ion Reporter Server System, Ion Chef, Ion S5 sequencer, and 3500 Genetic Analyzers. The contractor must provide 24/7 remote support, software updates, maintenance, training, and compliance with manufacturer standards to safeguard patient information. The contract is expected to commence on February 1, 2025, and last until January 31, 2030, featuring a base year and four optional extensions. The VA intends to award the contract exclusively to Life Technologies while welcoming written responses to confirm the capacity for fulfilling these specifications. This document emphasizes the VA’s commitment to ensuring high-quality technical support and compliance with governmental and operational standards in its medical facilities.
    LSG-ServicesAndSupport-Advantages-Letter-2024.pdf
    Thermo Fisher Scientific outlines its services and support for its Applied Biosystems™, Invitrogen™, and Ion Torrent™ instruments. As the sole manufacturer, Thermo Fisher emphasizes the importance of factory-certified service engineers who undergo ongoing training to ensure expertise in instrument maintenance. The company prohibits third-party servicing to protect its intellectual property and maintain service quality. Key advantages of purchasing service contracts include access to technical updates, remote monitoring, and a specialized global technical assistance center. Their service plans provide specialized support in various scientific fields while ensuring compliance with rigorous standards. The commitment to using certified replacement parts and maintaining local inventory for rapid response further underscores their focus on optimizing customer operations and instrument efficiency. Overall, Thermo Fisher positions itself as a premier provider of instrument support, aiming to enhance lab performance and research outcomes for its clients.
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