Annual Software Maintenance Product for D3-MMP - Albuquerque Service Unit
ID: 75H70725Q00033Type: Combined Synopsis/Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEALBUQUERQUE AREA INDIAN HEALTH SVCALBUQUERQUE, NM, 87110, USA

NAICS

Custom Computer Programming Services (541511)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/7c0ec612b96e48d1a42937aef05fa6c5/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Albuquerque Area Indian Health Service (IHS), is seeking qualified vendors to provide annual software maintenance services for D3-MMP label printers across three facilities in Albuquerque, New Mexico. The procurement aims to secure a firm-fixed contract that includes one base year and up to four option years, emphasizing the need for reliable technical support, remote diagnostics, firmware updates, and troubleshooting assistance to ensure 99% operational uptime. This maintenance is crucial for the operational efficiency of healthcare technology within the Albuquerque Service Unit. Interested vendors must submit their quotes via email to Shandiin DeWolfe by 5:30 pm MST on March 26, 2025, and are encouraged to direct any questions regarding the solicitation to the same contact by March 18, 2025.

    Point(s) of Contact
    Shandiin DeWolfe
    (505) 256-6755
    Shandiin.DeWolfe@ihs.gov
    Files
    Title
    Posted
    Fillable Table - 75H70725Q00033.docx
    The RFQ No. 75H70725Q00033 pertains to the procurement of annual software maintenance for the D3-MMP product at the Albuquerque Service Unit. The request outlines a structured pricing mechanism for multiple contract lines (CLINs) across five fiscal years, starting from 2025 and extending to 2030. Each CLIN specifies the corresponding maintenance service year and designates space for vendors to provide a total price per year. The document mandates that any submitted quotes must include all applicable taxes and additional costs. The overarching aim is to secure reliable software maintenance services, crucial for the operational efficiency of the Albuquerque Service Unit’s software needs, while adhering to federal contracting regulations. Vendors have the flexibility to submit their proposals in various formats, ensuring an inclusive bidding process.
    RFQ NO. 75H70725Q00033.pdf
    The document is a Request for Quotations (RFQ) from the Albuquerque Area Indian Health Service (IHS), aimed at securing annual software maintenance services for D3-MMP label printers across three facilities. The solicitation entails a single firm-fixed contract that includes one base year and up to four option years, emphasizing that it's set aside for small businesses. The RFQ follows federal acquisition regulations, including submission guidelines and evaluation criteria, highlighting the importance of technical capability and past performance over price. Services required include remote diagnostic support, firmware updates, and assistance with troubleshooting and regulatory compliance related to the DataRay D3 healthcare label printers. The contractor must provide reliable technical support, ensuring 99% operational uptime and resolving issues quickly. Payment will be executed electronically, adhering to specified invoicing procedures. The Contracting Officer and designated representatives will oversee the contract's execution, ensuring adherence to performance standards and contract terms. Overall, this RFQ exemplifies the government's commitment to maintaining efficient healthcare technology through competitive procurement processes.
    Lifecycle
    Title
    Type
    Annual Software Maintenance Product for D3-MMP - Albuquerque Service Unit
    Currently viewing
    Combined Synopsis/Solicitation
    Similar Opportunities
    Notice of Intent to Award
    Health And Human Services, Department Of
    The Indian Health Service, specifically the Navajo Area Indian Health Service, intends to negotiate a contract with Hill-Rom for annual preventative maintenance and repair services for existing patient beds at the Shiprock Service Unit in Shiprock, New Mexico. This procurement is limited to Hill-Rom due to their status as the manufacturer of the equipment, and the contract will cover a base period from January 1, 2026, to December 31, 2026, with four optional consecutive 12-month periods, potentially extending the total contract duration to five years. The services are critical for maintaining the operational efficiency and safety of medical equipment used in patient care. Interested vendors who believe they can provide the required services may submit a capability statement by 10:00 AM (MST) on December 16, 2025, via email to Dallas.Begay@ihs.gov, as this notice is not a request for quotations and no solicitation will be issued.
    Remote Coding Services for the Albuquerque Indian Dental Clinic
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is soliciting proposals for Remote Coding Services for the Albuquerque Indian Dental Clinic. The procurement aims to secure non-personal healthcare services that include professional billing and coding, with a focus on maintaining a 95% accuracy rate and ensuring timely turnaround for coding tasks. These services are critical for the efficient management of clinical visits, accurate diagnostic coding, and compliance with data privacy regulations such as HIPAA. Proposals are due by December 19, 2025, at 12 PM MT, and interested offerors must contact Stephanie Begay at stephanie.begay3@ihs.gov or call 505-256-6750 for further inquiries. The contract will be awarded as a firm-fixed-price purchase order for one base year with four optional renewal periods, and eligibility requires registration in the System for Award Management (SAM).
    Two (2) Information Technology Specialists - Santa Fe Indian Health Center & Satellite Clinics
    Health And Human Services, Department Of
    The Department of Health and Human Services, through the Indian Health Service, is seeking proposals for two Information Technology Specialists to provide essential IT services at the Santa Fe Indian Health Center and its satellite clinics in New Mexico. The contract, structured as a Firm-Fixed-Price agreement, includes a base year and four option periods, focusing on responsibilities such as managing Windows and VM Cloud systems, IT Helpdesk support, network administration, and data management. This opportunity is set aside for Indian Small Business Economic Enterprises under the Buy Indian Act, emphasizing the importance of supporting tribal businesses in delivering healthcare services. Interested offerors must submit their quotes by December 29, 2025, by 12:30 p.m. (MST), and can direct inquiries to Patricia P. Trujillo at patricia.trujillo@ihs.gov or by phone at 505-256-6754.
    Non-Personal Healthcare Services-Physician & Other Professional Ambulatory Services for PRC Program
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is seeking qualified contractors to provide non-personal healthcare services, including physician and other professional ambulatory services, for the Purchased/Referred Care (PRC) program in New Mexico. The objective is to procure medically necessary outpatient and inpatient services for eligible American Indian and Alaskan Native patients, which will be delivered at the contractor's facilities rather than IHS clinics or hospitals. This initiative is crucial for ensuring access to specialty healthcare services that are not available through IHS, thereby enhancing healthcare delivery to underserved populations. Interested parties should contact Eric Wright at eric.wright@ihs.gov or Patricia Trujillo at patricia.trujillo@ihs.gov for further details, with proposals due by January 1, 2025.
    Albuquerque Area Indian Health Service Sustainable Products and Services
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking qualified vendors for sustainable products and services in the Albuquerque area. This procurement aims to identify sources that can provide environmentally friendly and sustainable solutions tailored to the needs of the Indian Health Service. The goods and services procured will play a crucial role in enhancing healthcare delivery while promoting sustainability within the community. Interested vendors, particularly those classified as Indian Small Business Economic Enterprises (ISBEE), should reach out to Eric Wright at eric.wright@ihs.gov or call 505-256-6752 for further details regarding this opportunity.
    AMENDMENT 001 - Four (4) Medical Assistants - Santa Fe Indian Health Center & Satellite Clinics
    Health And Human Services, Department Of
    The Indian Health Service (IHS), Albuquerque Area Office, is soliciting proposals for four Medical Assistants to support the Santa Fe Indian Health Center and its three satellite clinics in New Mexico. The Medical Assistants will be responsible for essential healthcare services, including patient screenings, specimen collection, vaccination assistance, and various administrative tasks, with shifts varying between 8 and 10 hours, Monday through Friday. This procurement is critical for maintaining healthcare services in the region, and the contract will be awarded as a Firm-Fixed-Price purchase order for a base year with four option years, contingent on satisfactory performance. Interested offerors must submit their proposals by January 2, 2026, and can direct inquiries to Patricia P. Trujillo at patricia.trujillo@ihs.gov or by phone at 505-256-6754.
    3-Passenger Crossover Utility Vehicle - Acoma-Cañoncito-Laguna (ACL) Indian Health Center - Pueblo of Acoma, NM
    Health And Human Services, Department Of
    The Department of Health and Human Services, through the Albuquerque Area Indian Health Service, is seeking quotations for the procurement of one 3-Passenger Crossover Utility Vehicle along with a compatible Snowplow Attachment for the Acoma-Cañoncito-Laguna Indian Health Center in New Mexico. The specific requirements include a John Deere Gator XUV 845M Open from the 2025 model year and a Western Impact Heavy-Duty Straight Blade snowplow, which must include a mounting kit and a cost estimate for shipping. This procurement is essential for maintaining operational efficiency in snow removal and utility transportation, reflecting the government's commitment to supporting Indian Small Business Economic Enterprises (ISBE) under the Buy Indian Act. Interested vendors must submit their quotes via email by March 25, 2025, and direct any questions to Shandiin DeWolfe at Shandiin.DeWolfe@ihs.gov by March 18, 2025.
    Emergency Department Medical Equipment and Supplies
    Health And Human Services, Department Of
    The Indian Health Service (IHS) is conducting market research to identify potential sources for medical equipment and supplies needed for the Emergency Department at Gallup Indian Medical Center in New Mexico. The procurement focuses on a variety of essential items, including general procedure carts, adjustable-height instrument tables, isolation carts, and various scales, all adhering to specific infection control standards and operational efficiency requirements. This opportunity is crucial for ensuring the availability of high-quality medical supplies that support healthcare delivery in the region. Interested vendors must submit their qualifications and capability statements by December 19, 2025, at 10:00 AM (MST) to Rodney Brown at Rodney.Brown@ihs.gov, and must be registered in the System for Award Management (SAM) to participate.
    Data Ray D3 to D4 Software Upgrade With RPMS Compatibility for Quentin N Burdick Memorial Health Care Facility (QNBMHCF)
    Health And Human Services, Department Of
    The Department of Health and Human Services, through the Indian Health Service, is seeking sources for a Data Ray D3 to D4 software upgrade with RPMS compatibility for the Quentin N. Burdick Memorial Health Care Facility in Belcourt, North Dakota. The objective is to identify potential vendors capable of providing this upgrade, which is anticipated to be a brand-name requirement due to compatibility with existing government-owned hardware. This upgrade is crucial for maintaining the functionality of health services provided to approximately 14,550 tribal members on the Turtle Mountain Indian Reservation. Interested parties must submit their capability statements to Farrah Azure at Farrah.Azure@ihs.gov by December 17, 2025, at 12:00 p.m. Central Time, referencing Sources Sought Number IHS-SS-26-1518980.
    Postage Fee - Pitney Bowes Reserve Account
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service's Navajo Area, is seeking to negotiate a contract with Pitney Bowes Reserve Account for postage fees required by the General Services Department. This procurement is classified under the NAICS code 532420, which pertains to Office Machinery and Equipment Rental and Leasing, and is intended to fulfill a unique need that Pitney Bowes is uniquely qualified to address. The opportunity is not a solicitation for bids, and interested vendors may submit capability statements by 10:00 AM (MST) on December 17, 2025, to the primary contact, Arlynda Largo, at arlynda.largo@ihs.gov or by phone at 505-786-2530.