The Department of Health and Human Services, specifically the Albuquerque Area Indian Health Service (IHS), is seeking qualified vendors to provide annual software maintenance services for D3-MMP label printers across three facilities in Albuquerque, New Mexico. The procurement aims to secure a firm-fixed contract that includes one base year and up to four option years, emphasizing the need for reliable technical support, remote diagnostics, firmware updates, and troubleshooting assistance to ensure 99% operational uptime. This maintenance is crucial for the operational efficiency of healthcare technology within the Albuquerque Service Unit. Interested vendors must submit their quotes via email to Shandiin DeWolfe by 5:30 pm MST on March 26, 2025, and are encouraged to direct any questions regarding the solicitation to the same contact by March 18, 2025.