Annual Software Maintenance Product for D3-MMP - Albuquerque Service Unit
ID: 75H70725Q00033Type: Combined Synopsis/Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEALBUQUERQUE AREA INDIAN HEALTH SVCALBUQUERQUE, NM, 87110, USA

NAICS

Custom Computer Programming Services (541511)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/7c0ec612b96e48d1a42937aef05fa6c5/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Albuquerque Area Indian Health Service (IHS), is seeking qualified vendors to provide annual software maintenance services for D3-MMP label printers across three facilities in Albuquerque, New Mexico. The procurement aims to secure a firm-fixed contract that includes one base year and up to four option years, emphasizing the need for reliable technical support, remote diagnostics, firmware updates, and troubleshooting assistance to ensure 99% operational uptime. This maintenance is crucial for the operational efficiency of healthcare technology within the Albuquerque Service Unit. Interested vendors must submit their quotes via email to Shandiin DeWolfe by 5:30 pm MST on March 26, 2025, and are encouraged to direct any questions regarding the solicitation to the same contact by March 18, 2025.

    Point(s) of Contact
    Shandiin DeWolfe
    (505) 256-6755
    Shandiin.DeWolfe@ihs.gov
    Files
    Title
    Posted
    Fillable Table - 75H70725Q00033.docx
    The RFQ No. 75H70725Q00033 pertains to the procurement of annual software maintenance for the D3-MMP product at the Albuquerque Service Unit. The request outlines a structured pricing mechanism for multiple contract lines (CLINs) across five fiscal years, starting from 2025 and extending to 2030. Each CLIN specifies the corresponding maintenance service year and designates space for vendors to provide a total price per year. The document mandates that any submitted quotes must include all applicable taxes and additional costs. The overarching aim is to secure reliable software maintenance services, crucial for the operational efficiency of the Albuquerque Service Unit’s software needs, while adhering to federal contracting regulations. Vendors have the flexibility to submit their proposals in various formats, ensuring an inclusive bidding process.
    RFQ NO. 75H70725Q00033.pdf
    The document is a Request for Quotations (RFQ) from the Albuquerque Area Indian Health Service (IHS), aimed at securing annual software maintenance services for D3-MMP label printers across three facilities. The solicitation entails a single firm-fixed contract that includes one base year and up to four option years, emphasizing that it's set aside for small businesses. The RFQ follows federal acquisition regulations, including submission guidelines and evaluation criteria, highlighting the importance of technical capability and past performance over price. Services required include remote diagnostic support, firmware updates, and assistance with troubleshooting and regulatory compliance related to the DataRay D3 healthcare label printers. The contractor must provide reliable technical support, ensuring 99% operational uptime and resolving issues quickly. Payment will be executed electronically, adhering to specified invoicing procedures. The Contracting Officer and designated representatives will oversee the contract's execution, ensuring adherence to performance standards and contract terms. Overall, this RFQ exemplifies the government's commitment to maintaining efficient healthcare technology through competitive procurement processes.
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    Title
    Type
    Annual Software Maintenance Product for D3-MMP - Albuquerque Service Unit
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    Combined Synopsis/Solicitation
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