The Performance Work Statement (PWS) outlines the requirements for the Loan Guaranty Service (LGY) to procure a Loan Origination and Loan Servicing System. This initiative aims to enhance access and usability for Veterans and Service members interested in VA home loan benefits, particularly in light of program changes due to recent legislative actions. The proposed system must be a Software as a Service (SaaS) solution, providing real-time analytics, data analysis, and customizable reporting, while adhering to all federal and state lending regulations.
The contract encompasses several key tasks, including the delivery of a Project Management Plan, installation of the system, and training for LGY personnel. The vendor will be responsible for ongoing technical support and system updates. A significant emphasis is placed on ensuring that all documentation is presented in layperson language for clarity and effective communication.
The contract performance period is set from September 30, 2024, to September 29, 2025, with potential for renewal. The document highlights the importance of security and compliance with federal regulations, particularly concerning data handling and personnel background checks. Overall, this PWS reflects the government's commitment to enhancing services for veterans while ensuring operational efficiency and regulatory adherence.
The Department of Veterans Affairs (VA), through the Veterans Benefits Administration (VBA), is issuing a Request for Information (RFI) regarding Loan Origination and Loan Servicing System support services via Software as a Service (SaaS). This announcement serves informational purposes only, with no obligation for the government to procure services. The RFI aims to gather insights for developing an acquisition strategy to support the origination and servicing of over 50,000 Veteran Assistance Support Program loans. Vendors are encouraged to respond electronically by September 23, 2024, with submissions limited to 20 pages. Key requested information includes company details, capability statements outlining experience in related services, and relevant contract vehicles held. The VBA seeks to engage a Service-Disabled Veteran-Owned Small Business (SDVOSB) for this project, under the NAICS code 518210. Responses will aid in refining the Performance Work Statement and inform the government's approach to this acquisition without guaranteeing future contracts.