RightFax SW Renewal
ID: W9124D25QA116Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW6QM MICC-FT KNOXFORT KNOX, KY, 40121-5000, USA

NAICS

Electronic Computer Manufacturing (334111)

PSC

IT AND TELECOM - COMPUTE: SERVERS (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7B22)
Timeline
    Description

    The Department of Defense, specifically the U.S. Army, is seeking vendors for the renewal of a firm-fixed price contract for RightFax software and maintenance services, as outlined in a Sources Sought Notice. This procurement is justified under FAR 8.405-6(a)(1)(i)(B), indicating that only one source can provide the specialized services required due to the unique configuration of the software. The RightFax software is critical for maintaining effective and secure communication systems within the Army's operations, and the U.S. Government encourages all interested businesses, particularly small businesses across various socioeconomic categories, to respond to this notice. Interested parties must submit their responses by COB April 21, 2025, to the primary contact, Ms. Lauren Zuniga, at lauren.e.zuniga.civ@army.mil, or Ms. Adrian Atkinson at adrian.j.atkinson.civ@army.mil.

    Point(s) of Contact
    Files
    Title
    Posted
    The United States Army Recruiting Command (USAREC) seeks to renew a firm-fixed price contract for annual maintenance and technical support of RightFax Software under the justification for limited source procurement. This request aligns with FAR 8.405-6(a)(1)(i)(B), emphasizing that only one source can provide the necessary specialized services due to the unique configuration of the equipment. OpenText RightFax Advantage FaxPulse serves as the software, offering centralized paperless faxing, with support primarily provided by authorized vendors. USAREC plans to publish a notice to facilitate competition but underscores that the specialized nature of the software necessitates the selection of an OpenText brand provider. Previously, attempts to explore alternative vendors yielded no bids during market research via RFQ# 519520 in January 2025. The procurement history includes past purchases through a Government Purchase Card, and cost analysis will deem the anticipated procurement costs fair without requiring certified pricing data. The approval for renewal is contingent upon available funds and prior authorization for such services. This renewal reflects USAREC's commitment to maintaining effective and secure communication systems within its operations.
    Lifecycle
    Title
    Type
    RightFax SW Renewal
    Currently viewing
    Sources Sought
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