The Government Accountability Office (GAO) issued a Request for Information (RFI) concerning Intranet Modernization and Cloud Hosting, aimed at evaluating Web Content Management Systems (WCMS) solutions. The document outlines six key areas for analysis: Technical Capabilities, Security and Compliance, User Experience, Implementation and Support, Risk Management, and Pricing Model. In the Technical Capabilities section, vendors should detail WCMS features, hosting options, content management processes, and performance metrics. The Security and Compliance section requires information on security standards, access control mechanisms, and measures for protecting sensitive data. User Experience focuses on the development of responsive web content and tools for enhancing the user interface. Implementation strategies and support structures, including training, content migration, and maintenance, are critical components addressed in the Implementation and Support section. The document also emphasizes identifying potential risks associated with WCMS deployment and strategies for operational continuity. Lastly, vendors must present a clear pricing model, outlining ownership cost factors. This RFI serves as a comprehensive framework for assessing potential WCMS solutions, ensuring they meet the unique needs of federal agencies while addressing security, user experience, and pricing considerations.

The Government Accountability Office (GAO) has issued a Request for Information (RFI) regarding Intranet Modernization and Cloud Hosting. This RFI is part of a market research initiative aimed at gauging industry capabilities and interest, rather than a solicitation for proposals or contracts. The GAO seeks feedback on a draft Statement of Work (SOW) to refine its requirements and assess potential vendors' capabilities. Interested businesses are invited to submit a brief capabilities statement outlining their organization’s profile, socio-economic status, and any existing government contracts, along with responses to specific questionnaire items. It's emphasized that responses are confidential and that the government will not incur any costs related to the submissions. The deadline for submissions is April 16, 2025, and all documents must be submitted electronically in Microsoft Word or PDF format. Cedric Mitchener serves as the primary contact for this RFI at the GAO. This RFI provides an essential framework for understanding industry readiness for government projects related to modernization and cloud services.

The Government Accountability Office (GAO) is seeking a contractor for the modernization and cloud hosting of its intranet, which requires a complete redesign of its Web Content Management System (WCMS). The new intranet must be an open-source, cloud-hosted solution accessible solely within GAO’s network, enhancing employee experience through improved design, functionality, and robust search capabilities. Key requirements include migration of existing content, strict adherence to security and accessibility standards, and integration with existing collaboration tools. The contractor will follow Agile methodologies and ensure proper user role permissions and a comprehensive training program for GAO staff. The project encompasses features such as dynamic content handling, advanced search functions, customizable user roles, and enhanced reporting and analytics. The hosting solution must comply with FedRAMP standards, with 99.9% availability and comprehensive backup processes. This initiative reflects GAO's commitment to efficiency and transparency, utilizing best practices in digital content management and security to support its mission of assisting Congress and improving federal government accountability.