Sources Sought: 24/7 Nursing Telephone Triage Services for the Woodrow Wilson Keeble Memorial Health Care Center, Sisseton SD
ID: IHS1520417Type: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEGREAT PLAINS AREA INDIAN HEALTH SVCABERDEEN, SD, 57401, USA

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

PSC

MEDICAL- NURSING (Q401)

Set Aside

Indian Small Business Economic Enterprise (ISBEE) Set-Aside (specific to Department of Interior and Indian Health Services) (ISBEE)

Original Source

https://sam.gov/workspace/contract/opp/dfdd136de0a14ac0836b88bd8ef2cd87/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service, is seeking qualified contractors to provide 24/7 Nursing Telephone Triage Services for the Woodrow Wilson Keeble Memorial Health Care Center (WWKMHCC) in Sisseton, South Dakota. The primary objective of this procurement is to establish a toll-free Nurse Advice line aimed at reducing unnecessary emergency room visits for American Indian and Alaskan Native patients residing on or near the Lake Traverse Reservation. This service is crucial for enhancing healthcare access and efficiency for approximately 7,000 tribal members, ensuring they receive appropriate care while minimizing costs associated with emergency services. Interested parties must submit their capability statements to Jeremiah Tsoodle at jeremiah.tsoodle@ihs.gov by December 31, 2025, at 1:00 p.m. Central Time, referencing Sources Sought Number IHS-SS-26-1520417.

    Point(s) of Contact
    Jeremiah Tsoodle
    (605) 268-2023
    jeremiah.tsoodle@ihs.gov
    Files
    Title
    Posted
    SS Clauses.pdf
    This government file outlines mandatory Federal Acquisition Regulation (FAR) and Department of Health and Human Services Acquisition Regulation (HHSAR) clauses for firm fixed-price, non-personal service commercial item contracts. It details clauses incorporated by reference, accessible electronically, and those provided in full text. Key FAR clauses address prohibitions on contracting with entities using Kaspersky Lab products, certain telecommunications equipment, ByteDance applications, and foreign-manufactured drones. It also includes provisions for accelerated payments to small business subcontractors and whistleblower protections. The document emphasizes supply chain security, requiring offerors to disclose any covered articles or sources prohibited by FASCSA orders. Full-text HHSAR clauses focus on Privacy Act compliance, confidential information, Indian preference in employment and subcontracts, electronic payment submission, and the Pro-Children and Crime Control Acts. The file highlights the contractor's responsibility to ensure compliance and flow-down of specific clauses to subcontracts, particularly regarding ethical conduct, labor standards, and supply chain integrity.
    Statement of Work.pdf
    The Sisseton Indian Health Service (WWKMHCC) requires 24/7 Nursing Telephone Triage Services to reduce unnecessary emergency room visits for American Indian/Alaskan Native patients on or near the Lake Traverse Reservation. The contractor will provide a toll-free Nurse Advice line and Medical Library, staffed by Registered Nurses with current licenses, BLS certification, and one year of experience. Nurses must pass the NCLEX, be fluent in English, and be culturally sensitive to Native American communities. The contractor is responsible for equipment, personnel, confidentiality, and compliance with healthcare standards and acts. WWKMHCC will provide medical equipment, forms, and quality monitoring. Invoices will be submitted electronically via the Invoice Processing Platform (IPP). Ella Mae Greybuffalo is the designated Contracting Officer’s Representative (COR).
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