Requirement for FTK Lab and CAIR Support
ID: SHOP-PR-25-000759Type: Solicitation
Overview

Buyer

JUSTICE, DEPARTMENT OFFEDERAL BUREAU OF INVESTIGATIONDIVISION 1800QUANTICO, VA, 22135, USA

NAICS

Other Business Support Services (56149)

PSC

IT AND TELECOM - IT MANAGEMENT TOOLS/PRODUCTS (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7F20)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/0b97dc5c94e94615bb99009da2e11ae6/view
Timeline
  1. 1
    Posted Jan 30, 2025, 12:00 AM UTC
  2. 2
    Updated Feb 6, 2025, 12:00 AM UTC
  3. 3
    Due Feb 7, 2025, 5:00 PM UTC
Description

The Department of Justice, specifically the Federal Bureau of Investigation (FBI), is seeking qualified contractors to provide IT management support for the FTK Lab and CAIR Support Services within its Operational Technology Division. This procurement involves a nonpersonal services contract aimed at delivering Specialized AccessData Technical Support for the Computer Analysis Response Team (CART) on a 24/7 basis, spanning from March 1, 2025, to February 28, 2030, including a base year and four option years. The selected contractor will be responsible for remote consultancy, real-time troubleshooting, and support for over 500 personnel, ensuring compliance with Revised 508 Standards, with a focus on technical capability and adherence to specific requirements during the selection process. Interested parties should contact Teala Watkins at tmwatkins@fbi.gov for further details and adhere to the submission format and deadlines outlined in the Request for Quote.

Point(s) of Contact
Teala Watkins
tmwatkins@fbi.gov
Files
Title
Posted
Request for Quote - FTK Lab and CAIR Support 2025.pdf
Jan 30, 2025, 4:05 PM UTC
The Federal Bureau of Investigation (FBI) is soliciting quotes for a contract to provide IT management and specialized technical support for the FTK Lab and CAIR Support Services within its Operational Technology Division. This non-personal services contract requires the contractor to provide 24/7 technical assistance and troubleshooting for the AccessData forensic suite used by the Computer Analysis Response Team (CART). The contract's duration extends from March 1, 2025, to February 28, 2030, with options for renewal. Key responsibilities include providing expert support related to digital forensics, conducting training logistics, and maintaining communication with program coordinators. Contractors must possess Top-Secret clearance and adhere to Revised 508 Standards. The evaluation of quotes will follow a Lowest Price Technically Acceptable (LPTA) model, whereby submissions are assessed for pricing and technical compliance. The contractor is also obligated to submit electronic invoices through the Invoice Processing Platform (IPP). This document outlines the requirements, evaluation criteria, and administrative procedures pertinent to potential contractors, emphasizing the FBI's commitment to acquiring the necessary support for its digital forensic operations efficiently and effectively.
Request for Quote - FTK Lab and CAIR Support 2025.pdf v. 1.pdf
Feb 6, 2025, 6:06 PM UTC
The Federal Bureau of Investigation (FBI) has issued a Request for Quote (RFQ) for providing IT Management support for the FTK Lab and CAIR Support Services within its Operational Technology Division. This nonpersonal services contract aims to secure Specialized AccessData Technical Support for the Computer Analysis Response Team (CART) on a 24/7 basis. The contract period will span from March 1, 2025, to February 28, 2030, including a base year and four option years. The selected contractor is required to deliver remote consultancy, real-time troubleshooting, classroom coordination, and assistance with the AccessData Lab forensic suite. Critical qualifications include in-depth knowledge of Exterro/FTK products and a Top-Secret Clearance. Deliverables will include weekly status reports and support for over 500 personnel, ensuring compliance with Revised 508 Standards. The selection process follows a Lowest Price Technically Acceptable (LPTA) basis, emphasizing technical capability and adherence to specific requirements. The RFQ mandates a clear submission format and sets deadlines for quotes. This initiative underscores the FBI's commitment to maintaining advanced technical support in its digital forensics efforts while fulfilling statutory obligations effectively.
Lifecycle
Title
Type
Requirement for FTK Lab and CAIR Support
Currently viewing
Solicitation
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