Software Renewal: Freezerworks Customer Care Program – Summit Server and Account Success Package
ID: NOI-NIAID-25-2266761Type: Combined Synopsis/Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFNATIONAL INSTITUTES OF HEALTHNATIONAL INSTITUTES OF HEALTH NIAIDBETHESDA, MD, 20892, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE) (7A21)

Original Source

https://sam.gov/opp/59841411eb664d20a6634ab26e6960cf/view
Timeline
    Description

    The National Institutes of Health (NIH), specifically the National Institute of Allergy and Infectious Diseases (NIAID), intends to negotiate a contract for the renewal of the Freezerworks Customer Care Program and Account Success Package software with Dataworks Development, Inc. This procurement aims to secure ongoing support and software upgrades for the Freezerworks Summit Edition software, which is critical for managing clinical trial samples and ensuring compliance with quality standards in vaccine research. The Freezerworks software is exclusively provided by Dataworks, which is essential for the Vaccine Immunology Program's efforts in developing vaccines for infectious diseases. Interested parties may submit capability statements to Rita Davis at rita.davis@nih.gov by July 18, 2025, with the software renewal period set from July 21, 2025, to July 20, 2026.

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    Software Renewal: Freezerworks Customer Care Program – Summit Server and Account Success Package
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