Request for Information: Computer Aided Facility Management (CAFM) Software System
ID: 75N91024Q00115_RFIType: Special Notice
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFNATIONAL INSTITUTES OF HEALTHBethesda, MD, 20892, US

NAICS

Other Computer Related Services (541519)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Original Source

https://sam.gov/opp/00e832ece28243498acbd0180a373c4d/view
Timeline
    Description

    The National Institutes of Health, specifically the National Cancer Institute (NCI), is seeking information regarding Computer-Aided Facility Management (CAFM) and Integrated Workplace Management Systems (IWMS) to support its operational needs. The NCI currently utilizes Planon software and is interested in identifying qualified vendors, particularly small businesses, that can provide either authorized reselling of Planon products or alternative commercially-available systems. This initiative is crucial for maintaining efficient facility operations across NCI's extensive real estate portfolio, which includes approximately 125 buildings and 8,500 users. Interested parties should submit their responses by email to Contract Specialist Renee Jones-Chuang at renee.jones-chuang@nih.gov, referencing notice number 75N91024Q00115, as there is no solicitation available at this time and no contract is anticipated to be awarded in Fiscal Year 2024.

    Point(s) of Contact
    Renee Jones-Chuang
    (301) 741-2656
    renee.jones-chuang@nih.gov
    Ashley Riggs
    ashley.riggs@nih.gov
    Files
    Title
    Posted
    RFI_QA Ver 1.xlsx
    The document serves as a Request for Information (RFI) for an Integrated Workplace Management System (IWMS) and Computer-Aided Facility Management (CAFM) solution by the National Cancer Institute (NCI). Key details include the current usage metrics of the Planon system, with approximately 8,500 users, including 20 power users who submit service requests. The NCI's real estate portfolio includes about 125 buildings totaling approximately 3 million gross square feet. For data hosting and compliance, it specifies that all data must reside within the U.S. and that any cloud service must comply with FedRAMP authorization. The NCI does not mandate a shift to Software as a Service (SaaS) solutions over on-premise alternatives but requires assessment of the vendor's readiness for FedRAMP certification if applicable. Overall, this RFI outlines the requirements and expectations for prospective vendors related to facility management solutions while ensuring compliance with federal data management standards.
    RFI Draft SOW.docx.pdf
    The National Cancer Institute (NCI) seeks to procure services for the support, maintenance, and customization of its Planon ProCenter Integrated Workplace Management System (IWMS), a software platform used for space and facility management. The objective is to ensure the ongoing functionality and compliance of this system that supports NCI's operational needs, including portfolio management, move coordination, and conference room booking. The contractor will be responsible for several tasks, including renewing software licenses, customizing software, providing annual maintenance, delivering end-user training, and conducting project testing and implementation. Given the sensitive nature of some documents involved, the contractor must adhere to strict security protocols and ensure all digital materials conform to Section 508 compliance for accessibility. This contract reflects the government's commitment to maintaining advanced management systems that support efficient facility operations in alignment with regulatory requirements.
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    Type
    Request for Information: Computer Aided Facility Management (CAFM) Software System
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