The document outlines the Statement of Work (SOW) for Records and Information Management (RIM) Support Services required by Customs and Border Protection (CBP). The primary goal is to enhance federal records management, ensuring accountability and transparency while facilitating efficient operations across CBP's mission. The SOW specifies the need for professional support across various areas, including records management consulting, policy development, electronic records management, and training. Key tasks include developing enterprise file plans, conducting IT systems inventory, accelerating the creation of records schedules for both paper and electronic documents, and setting up comprehensive training programs. The contract will involve multiple labor categories, necessitating skilled personnel located in Northern Virginia. The performance period is from September 23, 2025, to September 22, 2026, with an option to extend. Deliverables and progress reports for each task will be regularly scheduled. The contract also mandates compliance with federal regulations on records management and operational security standards, ensuring that contracted personnel are properly vetted and cleared. This initiative exemplifies the government’s proactive approach to managing information assets judiciously while ensuring adherence to legislative and regulatory frameworks pertinent to federal agencies.