The Department of Veterans Affairs has issued a Sources Sought Notice for Nurse Call Services at the Michael E. DeBakey VA Medical Center in Houston, Texas, under solicitation number 36C25625Q0630. This notice seeks to gather information from potential vendors to define the procurement strategy for maintenance services and licenses for Rauland Nurse Call systems. The RFI aims to identify qualified contractors who can supply the necessary software, tools, and OEM parts, emphasizing the importance of compliance with government standards. Vendors are requested to respond by March 18, 2025, with information including their business size, capabilities, and pricing estimates. The document clarifies that it is a market research effort and does not constitute a contract. The VA encourages small businesses to participate and outlines the requirements for documentation, ensuring proprietary information is managed appropriately. Overall, this notice serves as a preliminary step in assessing vendor interest and market conditions ahead of an upcoming solicitation for nurse call maintenance services.
The Department of Veterans Affairs (VA) Michael E. DeBakey VA Medical Center (MEDVAMC) is seeking a contractor for a Firm Fixed Price Contract to supply software licenses, maintenance, and corrective services for the Rauland Nurse Call system at their facility in Houston, TX. The contractor must provide compatible software and tools, ensuring quality control and compliance. Key responsibilities include access to software updates, technical support from 6:00 a.m. to 4:00 p.m. CST, and maintaining the equipment in line with manufacturer specifications.
Contractor personnel must be OEM certified and have at least two years of relevant experience. The contractor must submit evidence of personnel qualifications prior to the contract award. All services should be conducted during specified hours, and the contractor is responsible for all related operational documentation.
The contract mandates the provision of software upgrades at no additional cost, along with mandatory performance-related updates. Safety is prioritized, requiring the contractor to correct any non-compliance promptly. Overall, this contract reflects the VA's commitment to maintaining critical operational capabilities and ensuring high service standards for veteran care.