Solicitation for a Concessions Business Opportunity for Lodging, Food and Beverage, and Retail at LeConte Lodge within Great Smoky Mountains National Park
ID: CC-GRSM002-25Type: Presolicitation
Overview

Buyer

INTERIOR, DEPARTMENT OF THENATIONAL PARK SERVICESER SOUTHEAST REGION(50000)ATLANTA, GA, 30303, USA

NAICS

All Other Amusement and Recreation Industries (713990)

PSC

OPERATION OF GOVERNMENT-OWNED CONTRACTOR-OPERATED (GOCO) R&D FACILITIES (M1HA)
Timeline
    Description

    The National Park Service (NPS) is soliciting proposals for a 10-year concession contract to provide lodging, food and beverage, and retail services at LeConte Lodge within the Great Smoky Mountains National Park. The selected concessionaire will enhance visitor experiences while adhering to park regulations and promoting sustainable tourism practices. This opportunity is crucial for maintaining quality amenities for park visitors and supporting the economic viability of services within the park. Proposals must be submitted by September 23, 2024, with questions due by July 18, 2024, and interested parties must notify their intent to propose by August 20, 2024. For further information, contact William Gordon at william_gordon@nps.gov or call 470-445-0625.

    Point(s) of Contact
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    Posted
    The National Park Service, under the U.S. Department of the Interior, has issued a prospectus soliciting proposals for a concession business opportunity focused on lodging, food and beverage, and retail services at LeConte Lodge within Great Smoky Mountains National Park. This solicitation (#CC-GRSM002-25) aims to engage a concessionaire to provide enhanced visitor experiences while adhering to park regulations and promoting sustainable tourism. The selected proposal should align with the National Park Service's mission of preserving the park's natural and cultural resources while offering quality amenities to park visitors. This opportunity plays a crucial role in contributing to the overall visitor experience and supporting the economic viability of services within the park.
    The National Park Service has issued a prospectus for contracting lodging, food and beverage, and retail services at Leconte Lodge within the Great Smoky Mountains National Park. Key dates outlined in the document include a site visit on July 11, 2024, a deadline for questions by July 18, 2024, and the submission of proposals due by September 23, 2024, all by 2:00 P.M. Proposals should be sent to William Gordon, Jr., the Concessions Management Specialist, at the National Park Service office in Atlanta. Interested parties must notify their intent to propose by August 20, 2024. The prospectus emphasizes the requirement for proposals to adhere to the stipulated timelines and submission protocols, ensuring a competitive bidding process for this concession opportunity. This document is part of the federal government’s efforts to manage park services through official contracting mechanisms, fostering economic activity while providing essential visitor amenities.
    The document outlines the Great Smoky Mountains National Park Concession Contract No. CC-GRSM002-25, providing a prospectus for businesses interested in concession opportunities within the park. It includes several key components: the business opportunity presented by the concession, detailed proposal instructions for potential bidders, and the requirements for the proposal package. A draft of the concession contract is included, along with relevant exhibits and appendices that contain supplemental information. An electronic version of the entire prospectus and appendices is also available on a provided CD. This document serves as a guide for organizations considering submitting proposals in response to the RFP, aiming to facilitate the development of services that enhance visitor experiences while adhering to the park's operational standards and regulations. Overall, it emphasizes transparency and provides a structured approach for potential contractors to successfully engage with park management.
    The document is part of the National Park Service's efforts under the U.S. Department of the Interior's Southeast Region. Although the content appears repetitive and lacks substantive information, it suggests ongoing initiatives and communications within the Park Service. The mention of the National Park Service indicates an emphasis on park management, preservation efforts, and possibly the dissemination of information regarding grants, RFPs, or project developments related to national parks. The overall purpose seems to highlight the service's continued commitment to managing and enhancing national parks in the southeastern United States, although no specific details or projects are outlined in the file.
    The United States Department of the Interior, specifically the National Park Service, is inviting proposals for a concession contract (CC-GRSM002-25) to operate lodging, food and beverage, and retail services at LeConte Lodge in the Great Smoky Mountains National Park. Offerors must comply with specific submission requirements for electronic proposals, including notifying the Service of their intent to submit, adhering to formatting guidelines, and ensuring proposals are timely and responsive. Proposals will be evaluated based on principal selection factors such as environmental conservation, service quality, the Offeror's experience, financial capability, and proposed fees. The proposal must be submitted electronically via Microsoft Teams, with confidentiality provisions under the Freedom of Information Act applicable to sensitive trade secrets. The highest-scoring responsive proposal will be selected, with provisions for debriefing available post-selection. The contract is not expected to require congressional notification due to revenue expectations. Overall, the process emphasizes the importance of preserving park resources while providing necessary visitor services.
    The National Park Service (NPS) seeks proposals for the operation of lodging, food and beverage, and retail services at LeConte Lodge within Great Smoky Mountains National Park. The proposal package outlines submission requirements, including an acceptance of terms, capacity guarantees, and certification of non-debarment and compliance with legal standards. Proposals must demonstrate a commitment to visitor service quality, resource conservation, and appropriate financial arrangements. Key evaluation factors include responsiveness to NPS objectives, operational experience, employee management, and proposals for providing quality services at reasonable rates. Potential offerors must detail their past operational performance, strategies for sustainable practices, and financial viability. A minimum franchise fee based on gross receipts is required, with higher proposals positively impacting evaluation. Overall, the RFP emphasizes the successful candidate's ability to offer exceptional visitor experiences while preserving the park's natural resources.
    The draft Concession Contract No. CC-GRSM002-25, issued by the National Park Service for the Great Smoky Mountains National Park, outlines the requirements for a concessioner to provide lodging, food and beverage, and retail services at LeConte Lodge from January 1, 2025, to December 31, 2034. Key components include mandated visitor services such as rustic accommodations and shuttle services, as well as authorized services like souvenir photographs and food for day visitors. The contract emphasizes environmental stewardship, requiring adherence to applicable laws, including management of hazards and protection of cultural resources. The concessioner must maintain property, submit regular financial reports, and manage a Component Renewal Reserve for maintenance projects. Franchise fees are structured based on gross receipts, reflecting financial obligations. Overall, the contract aims to ensure quality visitor experiences while safeguarding park resources through compliance with regulations and maintaining high operational standards. It represents the government's effort to enhance visitor services while promoting conservation principles in national park management.
    The Exhibit A of Contract CC-GRSM002-25 outlines the terms and conditions regarding leasehold surrender interest between the Concessioner and the Director. It defines key terms such as "capital improvement," "construction cost," and "leasehold surrender interest," which refers to the right to payment for capital improvements made on U.S. lands. Additionally, it establishes processes for obtaining and authorizing capital improvements, determining construction costs, and the mechanisms for arbitration if disputes arise. The Concessioner must seek written approval before construction and provide detailed reports post-completion to confirm eligible costs. In the event of contract expiration or termination, the Concessioner may receive payment for their leasehold surrender interest, with terms specifying criteria for depreciation and interest for late payments. Furthermore, provisions are included for the potential transfer or encumbrance of leasehold rights and the framework for new contracts should the Concessioner be awarded one. This document is vital for ensuring compliance with governmental regulations in the management and valuation of federal land improvements.
    The document provides an overview of federal and state/local RFPs (Requests for Proposals) and grants aimed at funding various projects. It outlines the purpose of these RFPs, which is to solicit proposals from contractors and organizations for specific initiatives that align with governmental objectives. Key components discussed include program eligibility, evaluation criteria, submission guidelines, and funding limitations. Special emphasis is placed on compliance with federal and state regulations to ensure transparency and fairness in the awarding process. Additionally, the document discusses the necessity for detailed project descriptions and budgets to facilitate funding decisions. It highlights the importance of timely submissions to meet specified deadlines and maintain eligibility. Various sectors may benefit from these funds, including education, healthcare, and infrastructure, thereby enhancing public services and community welfare through strategic investments. The information presented aims to equip stakeholders with the knowledge required to successfully navigate the RFP and grant processes.
    The government document outlines the significant plans and objectives related to various federal and state grant opportunities and requests for proposals (RFPs). It emphasizes the strategic allocation of funds aimed at enhancing public services, infrastructure development, and community welfare. Key areas of focus include education, healthcare, and environmental sustainability, underscoring the need for innovation and effective implementation strategies. Participation criteria for applicants are detailed, highlighting the importance of collaboration among federal, state, and local agencies. Furthermore, the document stresses compliance with regulatory frameworks and the necessity of meeting performance metrics. Overall, it serves as a framework to guide potential applicants in navigating the funding landscape, ensuring that proposals align with government priorities and deliver measurable benefits to communities.
    The document outlines the nondiscrimination requirements for Concessioners under federal contracts, emphasizing equal employment opportunities and accessibility for individuals with disabilities. It mandates that Concessioners must not discriminate based on race, color, religion, sex, sexual orientation, gender identity, or national origin during hiring and employment practices. Compliance with Executive Order 11246, as well as other relevant laws, is required, including posting notices about these nondiscrimination commitments. The Concessioner must also ensure that facilities are accessible to individuals with disabilities, prohibiting discrimination in the provision of services and benefits. Overall, the document serves as a legal framework to promote equity and accessibility within federally funded programs, ensuring compliance with federal laws and regulations while maintaining a commitment to fairness in employment practices and public services.
    This document, Exhibit D of contract CC-GRSM002-25, outlines the assigned land and real property improvements designated for a concessioner operating under the National Park Service. It details various assets related to the LeConte Lodge, including guest cabins, dining facilities, utility systems, and employee quarters, each listed with attributes such as asset number, description, type, quantity, year built, historic status, and minimum insurance replacement value (IRV). The total IRVs represent the minimum insurance coverage required for the concessioner during the contract term, though the concessioner is obligated to replace or repair facilities regardless of the insurance proceeds. Additionally, the document emphasizes the need for the concessioner to assess and procure sufficient insurance to cover potential risks, including catastrophic loss, to the assigned properties. This comprehensive breakdown ensures clarity regarding property management and liability for the concessioner, aligning with government standards for federal grants and requests for proposals.
    The document, Exhibit E of Contract CC-GRSM002-25, outlines the details of government personal property assigned to a Concessioner by the National Park Service (NPS). Specifically, it lists several portable park radios designated for use at a lodge, identified by unique property numbers (NPS000122143, NPS000122205, NPS000125474, NPS000125473). It includes a section for approval, which is currently left blank for a future signature by Mark A. Foust, the Regional Director of Interior Region 2. This assignment of property is part of the broader contractual agreement facilitating operations within national parks, ensuring the Concessioner has the necessary equipment to support park management and visitor services. The clarity of the property assignment is indicative of government procedures in managing assets, crucial for compliance and operational effectiveness in government contracts.
    This document outlines the procedures for Concessioner-funded new construction and major rehabilitation projects within a specified area, ensuring compliance with federal, state, and local regulations. It emphasizes that all projects must be planned, approved, and executed in collaboration between the Concessioner and the Director. Key steps involve submitting a Construction Project Plan and Report (CPPR) at least one year prior to project commencement, detailed project statements, and compliance with the National Environmental Policy Act (NEPA) and historic preservation requirements. The Concessioner is responsible for the direct management of projects, with oversight from the Director, who must approve project changes, resource compliance documents, and financial considerations. A structured project file is mandated, encompassing all phases from planning through completion. Inspections are to be carried out by both the Concessioner and the Director regularly, ensuring quality and adherence to the outlined specifications. Upon project completion, the Concessioner must submit a comprehensive report, including total costs and compliance documentation. This document serves to standardize processes for funding and executing construction projects within government frameworks, reaffirming collaboration and regulatory adherence as central tenets to project success.
    The Component Renewal Reserve Project Procedures outline the management of Concessioner projects within designated areas, emphasizing collaboration between the Concessioner and the Director. These projects must comply with federal laws, including the National Environmental Policy Act (NEPA) and the National Historic Preservation Act. Key definitions clarify terms such as "Asset" and "Component Renewal," which refers to replacing components at the end of their useful life, and "Component Renewal Reserve" funding allocated for specific projects not exceeding seven years. The Concessioner is tasked with project development, while the Director oversees and authorizes activities. A Concessioner Project Plan and Report (CPPR) must be submitted annually to identify upcoming projects, detailing project descriptions, justifications, and compliance measures. Each project requires thorough documentation, including project statements, financial records, and as-built drawings. Concessioners must designate a Construction Supervisor for project oversight, conduct inspections, and upon completion, submit a project completion report to receive formal acceptance from the Director. This structured approach ensures efficient project execution, adherence to regulatory requirements, and accountability throughout the project lifecycle.
    The document outlines the Concessioner's Leasehold Surrender Interest (LSI) regarding real property improvements, effective as of the date specified. It includes a summary table indicating that as of the effective date, there is no LSI associated with any improvements—totaling $0. The document specifies that there may be payments that could reduce the LSI, although these have not yet been applied, and this is detailed in a second table about potential reductions. Furthermore, it notes any increases in LSI, detailed in a third table, which also total $0. The purpose of this document is to delineate the current status and adjustments of the LSI for the concessioner, as managed under the National Park Service's regulations. Overall, it serves as a formal record for financial and operational tracking related to concessions within federal properties.
    The Maintenance Plan for the Great Smoky Mountains National Park outlines the responsibilities of the Concessioner and the National Park Service (NPS) regarding maintenance of concession facilities. The Concessioner is exclusively tasked with ensuring all facilities are well-maintained and compliant with relevant laws, including environmental regulations. The document is structured into four main parts: General Standards, Area-Specific Responsibilities, Environmental Responsibilities, and Reporting Obligations. Key areas covered include definitions of maintenance terms, Concessioner and NPS responsibilities, and rigorous requirements related to air quality, pest management, waste reduction, and utility management. The Concessioner must conduct regular inspections, maintain records digitally, and adhere to guidelines for waste disposal and effective environmental practices. Reporting is mandated on an annual basis for various maintenance activities, ensuring transparency and accountability. The plan signifies a commitment to sustainable management practices aligning with federal objectives to protect and preserve national park resources while providing quality services to visitors. The collaborative effort between the Concessioner and the NPS ensures individual responsibilities are clearly defined, emphasizing compliance with established environmental and operational standards for effective maintenance of the facilities within the park.
    The document outlines the insurance requirements for a Concessioner entering into a federal contract, detailing necessary coverage types and limits to ensure compliance with the contract terms. It specifies that the Concessioner must maintain liability insurance including commercial general liability with limits of $5 million per occurrence, automobile liability of $1 million, and pollution liability of $1 million each occurrence. Workers’ compensation must meet state requirements and additional provisions apply based on the specific operations of the Concessioner. Property insurance requirements emphasize full replacement value coverage for buildings, contents, and inventory, as well as disaster coverage for floods and earthquakes. Certificates of insurance must be detailed and include compliance notations. The document also mandates that all insurance providers have a minimum rating to ensure financial stability. Furthermore, insurance must cover any third-party contracts associated with the Concessioner's activities. Overall, these structured insurance requirements aim to mitigate potential liabilities and safeguard federal interests during the concession operations, ensuring that all risks are adequately managed throughout the contract's duration.
    The document outlines the transition process to a new concessioner following the termination of an existing contract. It emphasizes cooperation between the director and the outgoing concessioner, ensuring a seamless transition to avoid service disruption for visitors. Key responsibilities of the outgoing concessioner include maintaining operations and customer service, continuing to accept bookings, and sharing essential records with the new concessioner. Additionally, the concessioner must provide access to facilities, financial reports, inventory lists, and other relevant information during the transition period. Upon termination, the concessioner must assist in transferring contracts and licenses, updating reservation systems, settling all fees, and removing any branded inventory. The goal of these procedures is to facilitate an orderly changeover, ensuring continuity of operations and minimizing inconveniences for the public while safeguarding the integrity of services provided. Overall, the document serves as a guideline for effective transition management in the context of government contracts and operations related to visitor services.
    The document outlines a list of licensed intellectual property marks associated with various trails, locations, and features within the Great Smoky Mountains National Park. Key entries include names such as Alum Cave, Bullhead Trail, Clingmans Dome, Grotto Falls, and Mount Le Conte, among others. The list serves as a reference for the intellectual property rights related to these landmarks, likely to help in the formulation and management of agreements involved in federal or state projects, grants, or RFPs focused on the national park. The attention to specific trail and location names underscores the importance of preserving and utilizing these trademarks within the context of legal and commercial activities pertaining to the park's management and conservation efforts. Overall, the document is structured as a straightforward compilation of named entities, reflecting their recognized status in an official capacity related to intellectual property considerations.
    The Great Smoky Mountains National Park has issued a prospectus for Concession Contract No. CC-GRSM002-25, detailing the proposal requirements for potential concessionaires. The document comprises several appendices, including Word and Excel proposal packages, a schedule of approved rates for 2024, a personal property list, a comprehensive resource education plan, and a backcountry management plan. Additionally, it references key laws, policies, and regulations relevant to concession management, such as the Concessions Management Improvement Act of 1998 and National Park Service policies. Important resources, including the 2023 Black Bear Management Plan and the existing concession contract, are available upon request. This prospectus serves as an essential guideline for vendors seeking to fulfill the concession contract, ensuring compliance with federal and park-specific regulations while promoting sustainable operations within the national park. The structured format of the document aids in clarity and provides potential bidders with the necessary information for preparing their proposals effectively.
    The National Park Service is soliciting proposals for the operation of lodging, food and beverage services, and retail at LeConte Lodge within Great Smoky Mountains National Park. The Request for Proposal (RFP) outlines essential submission criteria, including an unconditional acceptance of all contract terms. Offerors must demonstrate managerial and financial capability, and provide documentation regarding their organizational structure. Key selection factors include the proposal's responsiveness to park conservation objectives, ability to maintain guest services at reasonable rates, past operational performance, and financial feasibility. The RFP emphasizes environmental management practices and principles of sustainability, as noted in its selection criteria for proposals focusing on resource preservation, visitor satisfaction, and economic viability. Offerors need to submit substantial evidence of financial capacity, including audited financial statements, proposed franchise fees, and plans for the startup costs of library operations. Secondary factors also underscore the importance of maintaining healthy food options and implementing resource education programs to enhance visitor experience at the Lodge. The proposal process reflects a commitment to providing quality visitor services while promoting environmental stewardship in one of America's treasured natural landscapes.
    The National Park Service's (NPS) Form 10-359A facilitates the management of commercial services within the National Park System, ensuring compliance with federal laws when assessing concession proposals. Information collected helps evaluate offerors who seek to conduct business in national parks. The form outlines categories for initial investment and startup expenses, requiring details on existing and planned assets, as well as specific financial projections relevant to the proposal. Offerors must submit a comprehensive income statement, outlining projected revenues, costs, and profits over a specified timeline, alongside assumptions detailing how these estimates were calculated. Additionally, cash flow statements and recapture of investment forms are required to document financial activities, including operating and investment cash flows. The purpose of the document aligns with federal requests for proposals (RFPs) and grants, promoting transparency in the evaluation process for prospective park concessionaires, thereby supporting sustainable tourism and the effective use of public resources. By outlining these financial prerequisites, the NPS aims to enhance operational readiness while safeguarding park integrity and visitor experience.
    LeConte Lodge has proposed rate changes for the 2024 season across various lodging and meal options, reflecting a general increase from the previous year's rates. Adult lodging rates will rise to $124.00 per person, up from $118.50, and meal prices will increase by approximately $3.00 each. Children’s rates also see increases in lodging and meal costs. The new rate structure for lodges with two and three bedrooms has similarly adjusted prices, with the 2-bedroom lodge's nightly rate rising to $992.00 and the 3-bedroom lodge to $1,488.00. Additionally, National Park Service rates are adjusted to $92.00 for overnight stays, with meal costs among the increases. The document outlines proposed fees for empty bed usage and a biohazard cleaning fee of $20.00 per blanket for specific cleaning circumstances. LeConte Lodge's operational timeline for 2024 starts on March 25 with crew preparations from March 15 and includes designated hours for various services throughout the guest season. These changes indicate efforts to align operational costs with service quality while maintaining compliance with regulations related to lodging and facility management within the National Park. Overall, the proposed adjustments aim to enhance services while addressing financial sustainability within the hospitality sector in a national park context.
    The document catalogues an extensive inventory of existing personal property from concessioner operations, detailing items available for federal or local procurement. It lists various equipment, appliances, and furnishings, categorized by their specifications, such as LP heaters, refrigerators, solar panels, and furniture. The inventory includes quantities of each item, specifying types of LP heaters (e.g., wall-mounted, free-standing), multiple forms of refrigeration, cooking appliances, and a variety of furniture like handmade rocking chairs and tables. Other notable items include vehicles, tools, and emergency equipment. This comprehensive list serves as a reference for potential bidders interested in responding to Requests for Proposals (RFPs) or grants related to government operations, showcasing the types of property available for use or potential purchase. The emphasis on detailed descriptions suggests a focus on ensuring transparency and facilitating efficient procurement processes in the public sector. This document's purpose aligns with government efforts to manage resources effectively, paving the way for ongoing operational needs in various capacities.
    The Comprehensive Resource Education Plan (CREP) for Great Smoky Mountains National Park outlines a framework for enhancing public understanding and appreciation of the park's natural and cultural resources from 2001 to 2010. Comprised of three sections, it includes a Long-Range Resource Education Plan (LRREP), an Annual Implementation Plan (AIP), and a Resource Education Database (RED). The LRREP aims to establish dynamic goals aligning with visitor satisfaction and education, while the AIP details annual objectives linked to the park's budget. Key goals emphasize visitor understanding and preservation ethics, with targets aimed for completion by 2005, including visitor satisfaction rates and education program effectiveness. The document discusses various resource education methods, such as personal services, media, and partnerships, essential for delivering messages about resource preservation, safety, and cultural heritage. Significant challenges include resource protection issues and external influences like tourism growth and environmental factors, impacting park operations. Acknowledging and adapting to these challenges is vital for effective resource education. The plan represents an initiative to formally incorporate education as a core component of park management, ultimately fostering stewardship among visitors and community engagement with park resources.
    The Great Smoky Mountains National Park's Backcountry Management Plan outlines strategies for sustainable visitor use while protecting natural resources. It emphasizes the necessity of a structured permit system to regulate backcountry camping, hiking, and horseback riding, ensuring the preservation of wilderness character. The plan includes guidelines for campsite management, sanitation, trail maintenance, and visitor education. Key objectives include enhancing visitor enjoyment, managing resource impacts, maintaining trails, and guiding training for park staff and volunteers. The document highlights visitor activities, campsite closures, and the importance of monitoring environmental impacts to comply with federal laws. It also discusses the challenges faced in trail maintenance due to budget constraints and the need for additional funding for a core maintenance team. Overall, the plan serves as a comprehensive framework that integrates various management practices, oriented towards sustainability and the enjoyment of both present and future generations while considering the cultural and natural significance of the park. Its recommendations are directed at both park staff and the public, encouraging responsible recreation and emphasizing backcountry stewardship.
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