iPERMS Computing Systems Innovations (CSI) Intellidact Software Licenses and Maintenance Support
ID: W9124D-25-Q-0022Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW6QM MICC-FT KNOXFORT KNOX, KY, 40121-5000, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - NETWORK: DIGITAL NETWORK PRODUCTS (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7G21)
Timeline
    Description

    The Department of Defense, specifically the U.S. Army Human Resources Command, is seeking proposals for the maintenance support of iPERMS CSI Intellidact Software licenses at Fort Knox, Kentucky. This procurement aims to ensure uninterrupted operational support for the iPERMS application, which is critical for managing soldier and veteran records. The contract will cover maintenance for Intellidact AI software, Handprint OCR software, and Containerization software for a period from January 14, 2025, to January 13, 2026. Interested vendors must submit their written quotes by January 3, 2025, at 10:00 AM EST, and can contact George W. Crosier at george.w.crosier2.civ@army.mil or Deborah Davis-Maxwell at deborah.r.davis-maxwell.civ@army.mil for further information.

    Files
    Title
    Posted
    The document outlines the justification for procuring brand-name iPERMS CSI Intellidact Software licenses and maintenance support. The software is integral to the iPERMS program, having been specifically customized for its workflows. Utilizing alternative brands would lead to increased costs and time for compatibility assurance, undermining the program's operational efficiency and support for soldier and veteran records. The procurement is mandated to be sourced through the Army CHESS program unless exceptions apply. The document notes that a competitive market analysis hasn't yielded alternative solutions that could fulfill the necessary requirements. The previous procurement history cites Iron Bow Technologies, LLC as the contractor, emphasizing that the contract's competition status follows an exception based on regulatory guidelines. The overall aim is to ensure continuous, uninterrupted operational support for the iPERMS application, critical for various military record-keeping functions.
    The document is a Request for Quote (RFQ), referenced as W9124D25Q0022, issued by the U.S. Army Human Resources Command for maintenance and support of specific software products. The RFQ requires offers to be submitted in writing by January 3, 2025, at 10:00 AM EST. The procurement includes three main items: Intellidact AI software, Handprint OCR software, and Containerization software, each requiring one year of maintenance support. The solicitation emphasizes compliance with various federal regulations and clauses pertaining to telecommunications and contracting standards. Offerors are instructed to follow specific guidelines for quote submission, including providing prices in compliance with the outlined pricing schedule and ensuring quotes remain valid for 45 days. The award will be granted to the lowest-priced, responsive, and responsible offeror. Additionally, clauses regarding contractor responsibilities, payment procedures, and inspection criteria are incorporated in the document. This solicitation underscores the Army's commitment to leveraging commercial products while adhering to strict federal acquisition regulations, particularly relating to service-disabled veteran-owned and small businesses.
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