DA01--RFI Veteran Experience Services Eligibility and Enrollment (VESEE) - (VA-24-00101965)
ID: 36C10B24Q0728Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Original Source

https://sam.gov/opp/79a014839b6740ebafcad55da1241a55/view
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking qualified vendors to provide services for the Veteran Experience Services Eligibility and Enrollment (VESEE) initiative, as outlined in the Request for Information (RFI) VA-24-00101965. The objective of this procurement is to enhance veteran services by gathering input from potential contractors regarding their capabilities in managing eligibility and enrollment processes, with a focus on IT services that improve the overall experience for veterans and their families. This initiative is critical for the VA's mission to modernize and streamline veteran support services, ensuring compliance with established regulations and security frameworks. Interested parties must submit their responses by September 9, 2024, at 2 PM Eastern Time, and can direct inquiries to Contract Specialist Christian Brown at christian.brown5@va.gov or by phone at 848-377-5181.

    Point(s) of Contact
    Christian BrownContract Specialist
    (848) 377-5181
    christian.brown5@va.gov
    Files
    Title
    Posted
    36C10B24Q0728_1.docx
    The document outlines a modification to a previous notice regarding the Request for Information (RFI) for Veteran Experience Services Eligibility and Enrollment (VESEE), identified by the solicitation number 36C10B24Q0728, from the Department of Veterans Affairs (VA). The contracting office is located in Eatontown, NJ, and the response deadline is set for September 27, 2024, at 3:00 PM Eastern Time. This notice indicates the intent to release a Request for Proposal (RFP) on GSA eBuy under the Multiple Award Schedule (MAS) 54151S, in compliance with Federal Acquisition Regulation (FAR). The document permits the potential contractors to prepare and respond based on the outlined criteria, and designates a Contract Specialist, Christian Brown, as the point of contact for inquiries. This RFI is part of the VA's ongoing efforts to enhance veteran services and involves federal procurement processes focusing on eligibility and enrollment services for veterans.
    36C10B24Q0728.docx
    The government document is a "Sources Sought Notice" from the Department of Veterans Affairs, specifically soliciting information for the Veteran Experience Services Eligibility and Enrollment (VESEE) project. The solicitation number is 36C10B24Q0728, with responses due by September 9, 2024, at 2 PM Eastern Time. This RFI seeks potential contractors to provide services outlined in the attached draft Performance Work Statement (PWS), which defines the requirements for the project. The contracting office is located in Eatontown, NJ, and the document emphasizes the importance of veteran support services, which aligns with the VA's mission to improve care and enrollment processes for veterans. Interested parties are advised to review the attached documents for comprehensive details regarding the project's scope and expectations. The notice is categorized under the NAICS code 541519, indicating it pertains to other computer-related services, reinforcing the importance of technology in enhancing veteran experiences. The emphasis on a 90-day response archive indicates a structured approach for further evaluation of submissions.
    RFI - Veterans Experience Services Eligibility and Enrollment.docx
    The Request for Information (RFI) VA-24-00101965 seeks input from vendors to assist the Department of Veterans Affairs (VA) in planning for the Veteran Experience Services Eligibility and Enrollment (VESEE) initiative. This RFI is purely for informational purposes and does not constitute a solicitation for bids or a commitment from the government to make any purchases. Interested parties are invited to provide detailed information regarding their capabilities and relevant experience, addressing specific requirements outlined in the draft Product Description (PD). Vendors must include key data such as company identity, business size, prior experience with VA digital modernization programs, and recruitment capabilities for staffing substantial teams. Responses to the RFI must be limited to five pages and may only contain information directly correlated to the RFI; generic marketing materials will not be considered. Moreover, responses will help the VA in determining if set-aside decisions are applicable for certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). The document emphasizes the necessity for clear and substantive responses by the deadline of September 9, 2024. Overall, the RFI outlines the need for strategic vendor engagement to enhance veteran services, while also clarifying the non-binding nature of the request.
    Veterans Experience Services Eligibility and Enrollment - PWS Draft_Clean.docx
    The Performance Work Statement (PWS) outlines the requirements for the Department of Veterans Affairs (VA) in delivering Information Technology (IT) services tailored for the Veterans Experience Services Eligibility and Enrollment (VESEE) initiative. The contractor will manage the full lifecycle of product delivery regarding Veterans’ eligibility and enrollment, emphasizing development, configuration, and operational maintenance. Compliance with established VA regulations and security frameworks, including DevSecOps practices, is a critical aspect of the work. The project encompasses various functional areas such as infrastructure support, cybersecurity, human-centered design, and agile development, with a strong focus on improving the customer experience for Veterans, family members, and caregivers. Key deliverables include project management plans, regular progress reports, and various documentation related to system design and analysis. The contract spans a base performance period of 12 months, with options for extension, emphasizing collaboration across multiple VA departments to ensure a seamless service experience. The contractor is expected to implement rigorous monitoring and testing processes to ensure quality and security throughout product development and delivery, ultimately aiming to enhance operational efficiency and responsiveness to Veterans' needs.
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