Survey Data Quality Control Services
ID: 951700-25-Q-0009Type: Combined Synopsis/Solicitation
Overview

Buyer

UNITED STATES AGENCY FOR GLOBAL MEDIA, BBGUNITED STATES AGENCY FOR GLOBAL MEDIA, BBGOFFICE OF CONTRACTSWASHINGTON, DC, 20237, USA

NAICS

Research and Development in the Social Sciences and Humanities (541720)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The United States Agency for Global Media (USAGM) is seeking qualified vendors to provide Survey Data Quality Control Services under RFQ # 951700-25-Q-0009, aimed at enhancing the quality and efficiency of its survey data management for the International Audience Research Program. The contractor will be responsible for ensuring data integrity through comprehensive quality control measures, including the review of questionnaires, interim data checks, and the production of final datasets, with a focus on conducting ten full surveys and twenty omnibus surveys annually. This procurement is critical for maintaining high standards in data collection and analysis, which informs media research across over 90 countries. Interested small businesses must submit their technical and price quotations by January 29, 2025, and can direct inquiries to Christopher Capers at ccapers@usagm.gov or Karoline Duffy at KDuffy@usagm.gov.

    Point(s) of Contact
    Christopher Capers
    ccapers@usagm.gov
    Karoline Duffy
    KDuffy@usagm.gov
    Files
    Title
    Posted
    The U.S. Agency for Global Media (USAGM) seeks a contractor to provide data quality control services for its International Audience Research Program, aimed at understanding foreign media habits. The contractor will ensure the integrity of survey data by conducting reviews, creating necessary documentation, and producing final datasets. Key tasks include reviewing questionnaires, creating codebooks, and analyzing interim and field data to identify potential inaccuracies. The agency plans to conduct ten full surveys and twenty omnibus surveys annually. Deliverables must adhere to strict timelines and quality standards regarding accuracy, clarity, consistency, and format. The contract spans up to five years, emphasizing remote work, with requirements for contractor personnel to hold a Public Trust clearance. The contractor's obligations also cover the management of proprietary data, maintaining confidentiality, and submitting weekly progress reports. This RFP underscores the USAGM’s commitment to reliable media research and effective data management practices in a global context.
    This document outlines the Terms and Conditions/Contract Clauses associated with federal supply schedules and procurement processes, emphasizing compliance with various statutes and executive orders. Key provisions include ordering procedures, representations and certifications by offerors about telecommunications equipment and services, and prohibitions on contracting with entities associated with certain countries or technologies deemed risky. Notably, Section 889(a) of the John S. McCain National Defense Authorization Act deters procurement from suppliers using excluded telecommunications products and services. The document also details requirements for businesses to disclose affiliations, ownership structures, as well as compliance with regulations regarding child labor and tax responsibilities. Specific representations regarding the offeror's status as a small business, its funding sources, and operations regarding labor and discrimination laws are also mandated. Overall, the document serves to ensure that contracts awarded by government agencies are in compliance with relevant legal and ethical standards while fostering transparency and accountability in federal procurement practices.
    The document outlines a price schedule for a series of tasks related to data management and analysis within a government context, detailing the costs for services over a five-year contract term. It specifies various tasks, such as the review of media questionnaires, data codebooks, and interim data assessment, each assigned a quantity of 12 for uniformity across contract years. Additionally, it includes provisions for other direct costs and outlines key personnel rates, suggesting flexibility for vendors to propose differing quantities based on their technical approach. The schedule is structured to provide clarity on cost distribution across the base year and four option periods, emphasizing transparency in budgeting for federal grants and RFPs. This document serves as an essential pricing framework for potential contractors, ensuring alignment with project requirements and financial planning for government-funded initiatives.
    The document pertains to the United States Agency for Global Media's (USAGM) request for quotes (RFQ # 951700-25-Q-0009) for Survey Data Quality Control Services. It includes a spreadsheet that captures vendor inquiries regarding the RFQ along with government responses. The structure consists of a series of questions related to the bid, classified by question number and title, referencing specific sections of the RFQ. This mechanism allows potential vendors to seek clarifications and ensures transparency during the bidding process. The overall aim is to gather support from qualified vendors to maintain high standards in survey data quality control, underscoring USAGM's commitment to data integrity and effective media outreach. The document's approach reflects standard practices in federal contracts, promoting compliance and informed bidding.
    The document outlines issues related to data inconsistencies in several interviews uploaded simultaneously. It specifically mentions that the base sample size for the first dataset (DB1Z) is reported as 76, whereas it should be corrected to N=94. Similarly, for the second dataset (DM9C), the base is noted as 62, while it should be adjusted to N=100. These discrepancies highlight the need for accurate data reporting in the context of governmental applications, such as Requests for Proposals (RFPs) and grants, where precise data is essential for decision-making and funding allocations. Addressing these inaccuracies is crucial in ensuring compliance and the integrity of the data submitted for analysis in federal and state programs.
    The document outlines a quality control review of a survey script related to government RFPs and grants. It identifies multiple issues categorized primarily into randomization, filtering, and ordering problems. Key points include: 1. **Randomization Issues**: Several items in various sections, such as NUB1B and RLB2, lack proper randomization mechanisms, which do not align with the outlined specifications in the Quality Questionnaire (QQ). The document recommends specific adjustments to item randomization, particularly in product selection categories. 2. **Filtering Errors**: Filtering issues are prevalent, particularly in sections such as RLO11B and DB1. Several items are incorrectly surfaced that should not be visible based on previous responses. 3. **Ordering and Language Discrepancies**: Sections like GO show inconsistencies, with more categories present in the survey script than in the QQ, highlighting a need for accurate alignment of language and content presentation. The review emphasizes rigorous adherence to randomization and filtering protocols to ensure accuracy and reliability in data collection. This quality assurance is crucial for fostering trust and integrity in government survey processes and informs necessary adjustments for future RFPs and grants.
    The document addresses several feedback issues related to data collection protocols for the US Agency for Global Media (USAGM). Firstly, it emphasizes the necessity of excluding any Personally Identifiable Information (PII) from datasets submitted to USAGM. It raises specific queries regarding the inclusion of country names in question labels for clarity. Additionally, there are concerns about the accuracy of interviewer codes, noting the mismatch between the number of interviewers and the interviews conducted. A significant observation highlights that most interviews were conducted in a secondary language rather than the primary one, prompting a request for confirmation regarding the correctness of this practice and the adherence to proper coding of languages by interviewers. The document's purpose is to ensure compliance with data standards and enhance data collection processes for effective reporting and analysis.
    The document addresses significant inconsistencies and issues related to survey responses and interviewer performance in a federal data collection project. It highlights that while 506 respondents should have answered a specific question (DB1Z), only 26 did, indicating potential data mismanagement. Additionally, discrepancies are noted in filtering processes, where 14 respondents answered incorrectly for one variable (RLO11B), and 77 responses were recorded for another (VOAB5H) when only 25 were expected. Further concerns arise from interviewer practices, with some interviewers completing a disproportionate number of interviews in a single day, raising questions on procedural adherence, such as accurate household rostering and proper interview methods. Notably, over 60% of certain interviewers managed to achieve high completion rates on first contact, prompting a need for verification of their interviewing protocols. Additionally, an imbalance in household sizes dealt with by interviewers suggested potential inaccuracies in household selection. This document serves to underscore the importance of quality control measures in government data collection efforts, emphasizing the necessity for thorough review and adherence to established interview protocols to ensure data integrity and reliability in the survey process.
    The document addresses issues arising from a data collection process involving specific variables related to language inquiries. It reports that only 113 out of the expected 140 cases were recorded for DB1, which is intended to filter data based on language preferences in the survey (if AC1C=1 or AC1D=1). Additionally, there is uncertainty about identifying a variable that captures "English" due to the presence of multiple variables (T_Q_145_1 to T_Q_145_5), with one variable left blank. The document emphasizes the need to investigate these discrepancies, indicating that the listed concerns are illustrative but could reflect broader issues in data quality. Ultimately, the purpose is to ensure accurate data inclusion and representation in federal or local RFP processes where language consideration is essential. This highlights the necessity for precision in data collection protocols to fulfill grant and funding requirements effectively.
    The document outlines a data analysis protocol for evaluating interviewer performance within a federal survey initiative, focusing on documenting details about interview respondents and interviewers. Key components include unique respondent and interviewer IDs, interview dates, times, durations, respondent demographics such as age and education, and respondent location. The analysis employs pivot tables to track interview frequencies by day, age distribution, and interview success rates based on attempts. Quality control checks are highlighted, aimed at identifying discrepancies, such as interview lengths that deviate from expected norms and significant drops in the number of interviews due to interviewer performance issues. The goal is to ensure a reliable dataset that reflects accurate responses while maintaining rigorous standards of interview administration. These practices are crucial for enhancing data quality and supporting the objectives of government RFPs and federal grants. Overall, the document serves as a framework for systematic observations and internal audits, reinforcing the importance of accountability in data collection processes.
    The United States Agency for Global Media (USAGM) has released RFQ # 951700-25-Q-0009 for Survey Data Quality Control Services, establishing a Blanket Purchase Agreement (BPA) aimed at enhancing the quality and efficiency of its survey data management. This RFQ is a 100% small business set-aside under FAR 13, with a primary focus on supporting the International Audience Research Program that informs media research across over 90 countries. The contractor must provide comprehensive quality control services to oversee ten full surveys and twenty omnibus surveys annually, ensuring adherence to standardized methodologies and data integrity. Key requirements include review processes for questionnaires and datasets, script testing, interim data checks, and production of final datasets aligned with agency performance indicators. The contract spans 12 months with possible extensions, allowing for ongoing adjustments and refinements in survey datasets. Quotes for the contract are due by January 29, 2025, and will be evaluated based on technical approach, key personnel qualifications, relevant experience, and price. The government emphasizes the importance of a strong technical proposal, with detailed reference to risk assessment and past performance influencing selection outcomes. The RFQ aims to secure a contractor capable of enhancing the agency's research capabilities and data management processes.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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